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Rejection happens... to all of us. It's a part of life in and out of 3D Modeling and it's something we can get over together! This adorable cartoon by community member Caret dash Caret captures a feeling we’ve all had as designers at one time or another. Today, Shop Owner and beloved Shapie Beta Tester Stony Smith and I guide you through the rejection email process. We will have more in-depth content on designing for printability in the coming weeks, but this post has some valuable tips you may not have considered.
In the event that you get a model rejection:
Important note from Savannah: We at Shapeways are humans (yes, there's more than lasers behind us) and subsequently are capable of making mistakes. We try to limit them, but sometimes in the interest of getting perfect prints out, we're extra cautious with our application of the rules. Just remember that our amazing CS team is there, and willing to discuss it with you, always.
Pro Tip From Stony: If you have a number of orders going all the time, it may be a good idea to check your Store Credit before completing the checkout - I often forget that I have a credit waiting.
Since Stony was kind enough to share his thoughts in the blog today, I wanted to include a few of his models:
We know this is one of the most dealing with rejections is one of the most difficult processes at Shapeways, and we look forward to working together to get model rejections down to a minimum. If you haven't checked it out already, be sure and watch Anthony's tutorial on photo cropping from yesterday!