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HelpShipping Information

Shipping Information


To the United States, Canada, Australia and New Zealand, we ship using either United States Postal Service (USPS) or United Parcel Service (UPS). To Germany, we ship using either UPS or DHL. To all other countries, we ship using only UPS.

We are continually expanding our carrier offerings and will update this page as more become available.


All orders ship with a tracking number that can be used to monitor the status of the package in transit.

Transit Times & Pricing

Destination Option Transit Time (business days) Flat Rate
United States USPS First-Class 1-3 $4.99
UPS Ground 3-5 $6.50
UPS Two Day 2 $9.50
UPS Next Day 1 $15.50
Canada USPS First-Class 2-8 $11.50
UPS Worldwide 1-3 $21.50
Australia, New Zealand USPS First-Class 5-9 $14.99
UPS Worldwide 3-8 $25.99
Germany DHL Europaket 1-2 $6.50
UPS 2-3 $11.50
Netherlands, Belgium, Luxembourg Standard 1-2 $6.50
All other EU countries, Switzerland, Norway, San Marino, Vatican, Andorra, Liechtenstein Standard Varies by country $9.50
All other countries Standard Varies by country $19.99

All prices exclude VAT and Sales Tax.

Production Time

Our materials use many different production processes which means that their production times vary. Visit our Materials page to find specific production times for each material. Please take note that we ship all items together, so the product in your order with the longest lead time will determine when your order will ship. You can see the estimated ship date for your order in your shopping cart or on the order status page.

We do our best to get your orders to you as quickly as possible. The listed production times for Shapeways materials take into account the challenges of manufacturing unique and untested designs. This means that many items ship ahead of schedule, though we cannot guarantee it. Unfortunately, some designs may also face delays. We'll provide email alerts to keep you updated on the status of your order, and you can always check your order status page.

Post Office Boxes

In the United States, delivery to PO Boxes can be achieved using USPS.

Army Post Office, Fleet Post Office, Diplomatic Post Office

Delivery to APO, FPO and DPO can be achieved using USPS.

Shipping to a Different Country

We're working to make it easier for you to send gifts to friends and family across the world. Currently, to guard against online fraud, we require that the country of your Ship To address matches the country of your Bill To address.

Import Duty, Tax and Brokerage Fees

We make every effort to minimize any import duty, tax and brokerage fees to which you may be subject. However, depending on the destination country of your order, duty, tax and brokerage fees may be assessed upon importation. Our shipping charges are only for the cost of carriage and do not include these additional charges. Contact the carrier and the customs authority in your country for further information.

Goods shipped outside of the United States or European Union will be described as plastic or metal goods. Combined import duty and tax are typically 5-20% of the total order value. In some cases, an additional brokerage fee may be assessed by the carrier.

We have retrieved these tariffs for you as an indication:

  • Plastic 3D prints - HS code 3926400000; 6.5% tariff
  • Sandstone 3D prints - HS code 6913901090; 3.5% tariff
  • Stainless Steel 3D prints - HS code 83062100; 0% tariff, though there might be 15% additional tax for bullion decoration objects

If delivery of an order placed on is refused, you will be responsible for the original shipping charges, as well as any import duty, tax, and brokerage fees that may be assessed.

Shapeways makes every effort to minimize the possible burden of these additional charges and we are in process of making improvements to how we ship into several major markets worldwide.

Non-serviceable Countries

Due to service limitations by our carriers as a result of internal policies or international trade embargoes and economic sanctions, we are unable to ship to the following countries. More information can be found at the websites of our carriers UPS and USPS. Please accept our apologies.

AC Ascension Islands
AQ Antarctica
BV Bouvet Island
CC Cocos (Keeling) Islands
CU Cuba
CX Christmas Island
EH Western Sahara
ER Eritrea
FK Falkland Islands (Malvinas)
GQ Equatorial Guinea
GS South Georgia & South Sandwich Is.
HM Heard and McDonald Islands
IO British Indies Chagos
IR Islamic Republic of Iran
KP Korea, North
MI Midway
MM Myanmar
NR Nauru
NU Niue
PC Caroline Islands
PM Saint Pierre and Miquelon
PN Pitcairn
RU Russian Federation
SD Sudan
SH Saint Helena
SO Somalia
SS South Sudan
ST Sao Tome and Principe
SY Syrian Arab Republic
TF French Southern Territories
TK Tokelau
TM Turkmenistan
WK Wake Island



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