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support

Are you looking for help? Well you came to the right place! We have tutorials, FAQs, a forum and you can also contact us.

tutorials

Do you want to get started, but need more help on specific topics? Check out our tutorials section. We have both video and written tutorials with detailed explanations on converting files, designing for 3D printing, keeping your meshes watertight and more.


   Go to the tutorials section »

faq

In our Frequently Asked Questions section you will find answers to questions about ordering, production, pricing and the website. You can also find answers to practical questions such as "to which countries we ship to" and more

Go to our FAQs »

forum

Looking for some inspiration how others are using Shapeways? Want to discuss your question with others? Our forum allows you to ask any other question that you might have. You can discuss issues with other members and maybe find that one expert or creative person that can help you with that impossible to solve problem. Join the conversation here.

Go to the forum »

contact us

If you can not find the answers in the sections above we'd love to help you in answering any questions that you may have. If you have a question about a model, uploading a file or a problem with the site just email service (at) shapeways.com and we'll get right on it.  If you have another question you want to ask us you can use the contact form to get in touch with the right shapie.

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we love feedback!

We do our best to make Shapeways the service YOU want. If there's anything you think we should add or improve, please leave your feedback in our forum.