http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=50149&th=9956#msg_50149
So all of a sudden i sold 3 items, great news:

One of the items has a had a bit of a bad review:

really smart, nice idea, but doesn't make a great case. It's very loose fitting and the cutouts in the back get caught on everything.
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2012-06-19 17:23:54 by mikelite

Is there anyway i contact the customer so i can offer him an updated design at my expense ? Plus i would like photo's as I dont have any fitting issues with my test prints.
I dont have a mark-up on my items so the sale doesnt appear in my shop.

Thanks]]> pdb 2012-06-21T13:12:42-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50150&th=9956#msg_50150
"Private Messaging" --> "New Message"

... and copy his username into the "To:" input form.]]> pfeiffer stylez 2012-06-21T13:38:36-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50158&th=9956#msg_50158
You can add a comment below his asking for photos, and you can certainly always order your own designs.

Definitely consider adding a markup to your designs! You took the time to design your products and open a shop, you should be rewarded so you can keep designing!

Check out our Shop Owner tips for some helpful ideas:
http://www.shapeways.com/betashops/how_to_promote_your_shop
]]> natalia 2012-06-21T19:07:36-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50164&th=9956#msg_50164
Do commetors get notified of comments on a model after they've commented?

Cheers,
Paul]]> stop4stuff 2012-06-21T20:27:40-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50209&th=9956#msg_50209
If someone leaves a comment on your model, you get emailed an automatic notification so you can respond if necessary.]]> natalia 2012-06-22T16:53:20-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50217&th=9956#msg_50217 natalia wrote on Fri, 22 June 2012 16:53
Yes they do!

If someone leaves a comment on your model, you get emailed an automatic notification so you can respond if necessary.


Yes, that is right, however, once the commentor has left a comment on a designer's model, does the commentor get a notification once the designer replies?

To ask in a different way, if I leave a comment on pbd's models, will I get a reply when pbd replies?

Cheers,
Paul]]> stop4stuff 2012-06-22T18:23:28-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50220&th=9956#msg_50220 stop4stuff wrote on Fri, 22 June 2012 18:23
once the commentor has left a comment on a designer's model, does the commentor get a notification once the designer replies?

I can confirm that the commentor does not get a notification if the designer replies with another comment.
]]> pfeiffer stylez 2012-06-22T19:07:53-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50221&th=9956#msg_50221
Indeed. We only notify the designer, not the commentator.

Ideally, if you had started a conversation (as a commentator) you'd want to check to see if it was still going!]]> natalia 2012-06-22T19:14:19-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50227&th=9956#msg_50227


]]> stop4stuff 2012-06-22T19:34:40-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50229&th=9956#msg_50229 natalia wrote on Fri, 22 June 2012 19:14

Ideally, if you had started a conversation (as a commentator) you'd want to check to see if it was still going!

Same in the forum, pos ?

As long as it's (also) possible to send the commentator a PM, it's not really a problem.
But since we can get notifications about almost everything (if we want)...

At least it should be easier to contact other Shapies.
We have a "Send Message" button on the shop page, but not on the user details page.
( shapeways.com/designer/UserName )



]]> pfeiffer stylez 2012-06-22T19:52:12-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50232&th=9956#msg_50232 To save us the trouble of going to the forum and copy paste the name to send a pm in reply to a comment/query?


]]> virtox 2012-06-22T20:15:14-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50234&th=9956#msg_50234 But I would prefer a pm link on the user details page.

The commentator's profile image is linked to this page, and hey, one mouse-click more or less... ]]> pfeiffer stylez 2012-06-22T21:08:18-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=50236&th=9956#msg_50236
tgif ]]> virtox 2012-06-22T21:12:25-00:00