I had to face recently two issues with co-creators.
First the error message for co-creators is not explicit.
There was a problem when I uploaded one of my co-creators and I got the following message:
| Quote: |
Hello, We are sorry to report that there is a problem with your personalized template Happy Event Bead, Event Bead Sky.zip. It did not pass the check model_correction. |
This message is typically of no use.
I uploaded the very same model in my shop (without going through the co-creator mechanism) and this time I got this message:
| Quote: |
We just finished processing your product, Event Bead Sky, and ran a few checks on it to make sure your product can be printed. Unfortunately, we were not able to process and thus print your product. The error message was: Your object has not the correct size. The size is 0.00 x 0.00 x 0.00 cm / 0.00 x 0.00 x 0.00 inch. |
OK, now I can do something. Knowing the problem, you can fix it.
Can we have the same level of detail on message error for co-creators as for standard models?
Second, when i tried to fix the issue, I went back to the co-creator customization page and the customization texture was not visible anymore:
This is a huge bug. I had saved the image before, so I was able to go on anyway, but what if I did not keep a copy of this image? It would have been impssible to finish the customization.
Anyone noticed the same things?
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