Shapeways: Bring your creativity to life in 3D

new model page

stop4stuff — 2011-09-16T06:35:45-00:00

+++++ 1) Would prefer edit page to default set as 'on'
[edit] Thought this was fixed, but it turns out that after the first page has been switched to edit, the rest in My Designs are edit by default.
[edit #2] Looks like someone is messing about on the live website with these settings - Now the page view reverts to edit view as soon as the page has finished loading.
[edit #3] The page switching only seems to happen with private models and for sale models e.g. when I am logged in, http://www.shapeways.com/model/335454/e6c0bb47c47238bf52fa06 a95f884215/100mm_cube.html?gid=ug takes me to the public page, I click edit, and then try to 'un-edit' - the link looks like
http://www.shapeways.com/model/335454/100mm_cube.html and after a double page load takes me back to the edit page.

Fixed 2) When setting edit page to on - IE8.0 requests for a font to be temporarily downloaded (but it doesn't when edit is set to off) <-- this is due to Prompt for Font Download in the security settings, but still leaves the question, why does the edit page use an extra font?

+++++ 3) Link to interactive 3D view needs to be more visable and with notation of what it does.

IE8.0 no 3D link,
Firefox - 3D viewer fixed
Chrome - 3D viewer fixed

++++ 4) Area imediately below 'slideshow' looks cluttered.
4a) A short, one line, description is lost and near on invisable.

+ 5) Asthetics - the colours of the right side panels look wrong (too much green with the blues)

Fixed ~~6) A model with & in the title has the & displayed as &~~

~~7) the model title has gone from the edit page address - not sure what implications this has fo those previously using full links~~ - not really an issue

Fixed ~~8) No way to add model to shop categories~~

++++ 9) Comments disproportionately sized

10) Shortened Shapeways URL missing

Fixed 11) occasional 'Fatal Error' where slideshow should be

Fixed 12) no reason for two dates on updated models model filenames and updates show on model edit page

Fixed 13) option to remove own comments has disapeared... well not quite - the option is on the public page view, but the page needs to be refreshed for the 'delete' option to appear.

Fixed 14) Crappy and unnecessary image cropping.

Fixed ~~15) Pricing visable for NOT FOR SALE items - this is a big no-no! - see also 28)~~

++++ 16) Description editing format does not stick - if I use return to seperate lines of text, I want it that way, so why remove them and make a mess of what I typed? Though HTML formatting does work.

Fixed 17) Because of 16, there is no space between the description text and my user image - looks cluttered.

+++ 18) Number of page views has disapeared.

++ 19) Why are the units of measurement on the upload pane now two clicks away?

+++ 20) ~~No obvious way to delete a model.~~
Model can be deleted from 'My Designs'
Delete button on edit page would still be useful.

++++ 21) Models pricing should be transparent - pricing for EU countries should show the VAT included in the price and not come as a added on price in the shopping cart.
21 a) VAT should be shown on the edit page to allow sellers to price including VAT.

Semi-fixed 22) ~~Models that can be downloaded are now corrupt.~~ A workaround is in place. The model file was being corrupt by an extra character added to the begining of the file. Now the model file is in a Zip folder, and the extra character is added to the Zip.
22a) The edit page tells me the name of the uploaded file is "100mm cube.stl", upon download, the filename has changed to "original-335454_v4.stl"

+++ 23) Own Models cannot be downloaded without first enabling model download ~~(but are still corrupt anyway.)~~

+++++ 24) Item title should be above the image box... afterall it is the title of the model!

+++++ 25) Scrolling down to read the description takes the viewer away from the most important button - Add to Cart - the page should be set up to lead the potential buyer to that button.

Fixed 26) Missing analytics tracking code on model pages.

++++ 27) Materials selector on edit page is now a jumble. The convenient remove all materials button has gone and so has the materials grouping.

+++++ 28) There is no option to remove the default material. (remove it all together, not change it) - see #52 (co-creator reverts to default meterial).

+++++ 29) The link that used to take you straight to the model in the inventory management is now gone.

++++ 30) CSS errors that need validating/fixing.

+++++ 31) Update model process does not work properly - same model, same units gives a non-printable model due to size <- I have been informed that this issue is unrelated to the new model page, but it is still an issue that needs fixing.

++++ 32) Compulsorary reason for model update is not necessary and adds to workflow.

FIxed 33) If for whatever reason a viewer has a browser window narrower than the page, there is no sideways scroll option

+++++ 34) Currency on the model page should be what the logged-in user has chosen as their curreny.

+++++ 35) Country should be detected and assigned the correct currency for locale for non-logged-in users.

Fixed 36) Logo to right of description (Shop logo?) is not what the shop owner uploded - it is stretched and looks wrong. - its gone, but will it be back it its old place?

+++++ 37) Description editing is very poor - move the mouse pointer over another part of the page that takes focus away results in the description reverting back to what it was before any changes were made.
37a)Previous description can't be edited :(

++++ 38) Once in edit mode in the description box, the text area and the OK button backbround are indistinguishable - leads to multiple clicks and frustration.

FIxed 39) Uploading a new image show no progress, and no indication of successful completion.

++++ 40) Upon successful upload of new image, image should be shown.

+++++ 41) Clicking on new image title to edit is fine, but why on earth does the title revert back to the default model title upon clicking the description of the new image??? - (it may be habit to hit return after a paragraph, but it is not intuitive to hit return after filling in a pseudo text box)

+++++ 42) The whole description should be visable, neat and tidy - a visitor to your home would not be expected to take off their shoes AND put them in a cupboard, so why must visitors to OUR product pages be expected to click on a camoflaged link to read the rest of the description?
^ Ithought this was fixed... but the I went to the public view and hey presto a comflaged [+ More info] button where my test should be :( (it's not info, but my description)

++++ 43) Permalink (shortened Shapeways link) - two clicks to get to a point where the link can be copied is unnecessary - as a simple tag is all thats needed, right click, then copy shortcut... job done.

++++ 44) Edit page and changing availability can be made into one link.

++++ 45) Radio button for default material is easier to understand and more visable than a blue triangle on the edit page.
45a) Sloppy coding includes the same 205 characters 25 times (once for each material) when a simple 'Make default material' instruction just once would do.

Fixed 46) What's happened to my image next to the comment box?

47) Digging around in the source code for the model page, I found;

Two things, not proper keywords for the page and an abitary / added
What's that all about?

+++++ 48) Uploading images not compatible with all browsers, see; http://www.shapeways.com/forum/index.php?t=msg&th=6510&a mp;a mp;a mp;a mp;a mp;a mp;a mp;a mp;a mp;start=0&

Fixed 49) Google Analytics not working

++++ 50) Units not clear as to what the dimensions refer to.

+++++ 51) Price shown is different between model page and co-create (personalise) page.
e.g. http://www.shapeways.com/model/347130/ (model page) shows €6.96 for WSF, but http://www.shapeways.com/cocreator/customize?model=347130&am p;am p;am p;am p;am p;am p;material=62 (customise page) shows € 9.15 for WSF

+++++ 52) When heading to the personalise page, the material selector automatically reverts back to the material that's set as the default, not the material that was selected on the model page.

++++ 53)

Happens in IE8.0 and Firefox. (WinXP) - not tried Chrome. - When not logged in and viewing a model page, a load of code appears at the bottom of the page.

+++ 54) For private models, in edit mode, the shop sections are not shown and thus are not selectable.

++++++++++++++++++++++

One of the biggest requests is to change the model page back to what it was.

++++++++++++++++++++++

(loads of +'s)

* ~~Choice of currency is not persistant... I'm UK but use USD~~

* ~~No obvious way to change pricing. (umm... I think I found it but see below~~

* Clicking on 'Update materials and pricing' goes to a blank page...
Even after changing the pricing, and 'updating', and going back to the model page, the pricing remains as it was originally (and yes I did refresh the page too)

* ~~Changing model availability and clicking 'update' goes to a blank page. Changes are not made.~~

*These issues cost me a day of messing about trying to fix things on my PC, but were caused by corrupt serverside information.

Re: new model page

Charmed_Life_Designs — 2011-09-16T06:52:36-00:00

Mind if I piggyback on your topic to give my own feedback? Seems a little nicer than spamming the announcement forum with all of this. It isn't as nicely numbered or as short and sweet as yours...

I'm not generally very active on the forums... Usually I just lurk and post in "It's Arrived" when one of my orders comes in, but I would like to chime in on the new interface, simply because I find myself forming very strong opinions about it...

From the customer's point of view, it's ok. From a shopowner's point of view... Well... It could be better.

You guys changed a lot of stuff! Now, usually, I'm ok to poke around things and find where everything is, but this new interface isn't very intuitive. Having everything in one place and having it labeled clearly was awesome. Now I have to click an "edit page" button just to, well, edit things? Generally, I expect to have edit access to my models simply by virtue of them being my models. I don't need a toggle switch to add an extra step to the workflow of adding a new model. I appreciate the toggle as a customer preview of sorts, but can we at least have "edit mode" enabled by default?

Editing fields is a bit confusing. It took me a while to figure out that the title WAS the editing field for the title, and the same with the description. A "Title:" box, or even just coloring those fields something other than white to make them stand would greatly improve this.

The comments box... Ugh, please turn down the font size. Please. It's way too big. It looks like it's screaming. Or like it's designed for old folks who have trouble reading small type. Please. There's no reason to have it quite that big, is there?

No complaints about the keywords.

No complaints about co-creator functionality.

The new photo display... It seems good in theory, but in practice it's a bit laggy and clunky. The 3d view is... well... It's the 3d view, none of its issues have vanished. Embedding a video is about the only thing that works well.

I can't find how to organize models into shop sections, am I just missing it?

On the bright side... Many kudos for the material selection! In the immortal words of an internet meme: Me gusta! Easy material selection, quick pricing... Oh my gosh, you can set the final price and markup is automatically calculated! AAAAAAA I love it! Whatever you do, KEEP THAT. KEEP THAT JUST THE WAY IT IS. IF YOU REMOVE THAT I WILL HAVE TO SPEND ALL MY MARKUP EARNINGS ON A PLANE TICKET SO I CAN COME OVER THERE AND SMACK YOU WITH A 3D PRINTED BASEBALL BAT.

So, my opinions, in summary: I would prefer having everything in one place, with no intermediate steps in order to access edit functionality. A few things are confusing, clunky, or seemingly missing. The material selection is a keeper!

Apologies for being long-winded.

Re: new model page

virtox — 2011-09-16T07:20:27-00:00

My points before breakfast:

Editing image title and caption:
- Cursor always snaps to start of string, I would prefer to have cursor at point where I clicked.
- Caption is limited to very short text
- Changes revert as soon as another is selected unless pressing enter first

In general:
- imho a bit of overkill on the eye candy and the layout is even more claustophobic than before

- Description area is cluttered with my avatar, shop logo, tweet and facebook stuff . And worse, the description is truncated with a "more button".

- Editing the description seems to only show part of previously entered description?

- Allow downloads checkbox seems to be out of place where it is now.

- Can't see how many people favorited a model.

- I am on different monitor DPI settings now: comments are unproportionally large, slide show images are cropped ugly. Will check again on normal settings later.

- material/markup :
- order of materials seems illogical
- area is too small: I prefer to see all at once, no scrolling (better overview at first glance).
- reduce material icons, limit material name to single line
- sales tax/VAT not included stub could be single line.

Time for breakfast, will continue later

edit: added some more

Re: new model page

stop4stuff — 2011-09-16T07:49:18-00:00

Virtox, the 'favourite this model' link appears on the top right of other people's model pages.

Re: new model page

virtox — 2011-09-16T07:54:02-00:00

Thanks, just noticed it

Re: new model page

stop4stuff — 2011-09-16T08:45:53-00:00

Regarding updates to model pricing;
For Virtox using Firefox it works.
For me using IE.8.0 it doesn't work.

I just took a look at the source code and think I may have found out why, but my memory of my coding days is fuzzy so maybe wrong. iirc, IE needs scripted functions need to be parsed before the code where the functions are called from?

Re: new model page

equilux — 2011-09-16T08:52:11-00:00

Hello!

Where has the 'Back to my designs' link gone?

Can I really see how much other people's 'not for sale' models would cost to buy?

That's all.

Re: new model page

stop4stuff — 2011-09-16T08:59:15-00:00

equilux wrote on Fri, 16 September 2011 08:52

Hello!

Where has the 'Back to my designs' link gone?

Can I really see how much other people's 'not for sale' models would cost to buy?

That's all.

Re: new model page

virtox — 2011-09-16T08:59:30-00:00

equilux wrote on Fri, 16 September 2011 08:52

Hello!
Can I really see how much other people's 'not for sale' models would cost to buy?

I have not seen this, do you have an example?

Re: new model page

stop4stuff — 2011-09-16T09:00:37-00:00

here you go virtox - http://www.shapeways.com/model/334809/test_d.html?gid=mg

Re: new model page

TomZ — 2011-09-16T10:28:35-00:00

Here's my feedback about this new changes. There are somethings I like but also quite a few things I strongly despise.

Why are my photos cropped in a ridiculous way? Half of the product is cropped off and this does not look nice at all. All my photos are nice and square and the products have a uniform white border around them so they look nice as thumbnails on the shop page and also used to look nice on the product page.
I would also much prefer a layout like the old one where the user can see all/some thumbnails at once and click to enlarge.
The full screen feature is ridiculous, my photos do not have a large enough resolution for that and look awful. The lightbox which adapts itself to the photo size is a much better solution.

Why is my description shortened and is the user forced to click to read it? My descriptions contain important information about the product and I want users to see it at first glance.

You seem to have overdone the sliding effect things. I would just like my model pages to be nice and clean with everything available at first glance. The model description as well as the photos. The product video and 3D view (less important to me) are also well hidden.

The shop logo is nice, but it takes away a lot of space that could be used for the description. Why not have it in the right panel where it could be displayed much more prominently while preserving screen estate? Currently the right panel is much shorter than the rest of the page which is a waste.

My products are only available in 3 materials. I think it would be nicer if they were all displayed at once but I can see that for models available in more materials this would take too much space.

I do not have a profile picture uploaded so it just displays the silhouette and that is fine. However, for other people I have seen that their picture is shrunken down so much it just looks silly.

The workflow for adding keywords is also not very good. It requires a lot of work and doesn't even save my keywords all the time. A single textbox where you can just enter keywords separated by spaces or coma's would be so much better.

Finally, this does not specifically have to do with the new layout, but since the model dimensions are now more prominently displayed I thought I'd mention it: my models are meant to be assembled and the bounding box dimensions you give do not represent the final size after assembling. I would like to be able to alter the dimensions myself to accurately represent the product. I have gotten many questions about this, ranging from surprise to accusations of me incorrectly representing the product.

Re: new model page

BillBedford — 2011-09-16T11:33:54-00:00

TomZ wrote on Fri, 16 September 2011 10:28

Why are my photos cropped in a ridiculous way? Half of the product is cropped off and this does not look nice at all. All my photos are nice and square and the products have a uniform white border around them so they look nice as thumbnails on the shop page and also used to look nice on the product page.

Because they are samples? you get the uncropped photos in the popout image veiwer (second right icon)

Re: new model page

TomZ — 2011-09-16T11:40:16-00:00

Sure, but I'm not really happy about the way they are sampled. I want my customer to know instantly what they are getting without having to enlarge the image.
I took and edited all my pictures carefully and was quite happy about how they looked on the old site. I don't see why it's a good idea to remove the top and bottom 75px from each image.
On the old site, the user would be instantly presented with the main image the way I uploaded it and would get thumbnails of the other images. Now, they have to click to see the full image and have to click more to see what the other images are like.

Admittedly the guideline was and is to make your images 500x700 px or something and I did not do that (rather making them square). However, if I don't stick to that guideline I don't think Shapeways should punish me for that by cropping away my image. I would much rather have them scale it down to make it fit in the 500x700 frame.

Re: new model page

virtox — 2011-09-16T11:48:06-00:00

Even image which meet the old guidelines seem to be affected..

I vote for downscaling to fit too.

Re: new model page

stonysmith — 2011-09-16T13:25:54-00:00

Will the preview images eventually be re-generated to look better on the full screen preview?

Someday.. can we get a better material icon for FUD/FD than the circular comb? To the un-initiated, it looks a bit like a mowhawk.

I would almost go for removing the material icon from the price list.. (above the Add to Cart button) it takes up quite a bit of space.

Re: new model page

aegidian — 2011-09-16T14:13:04-00:00

Could we please have an option to edit prices with a selected country's sales tax INCLUDED.

I like to set my prices to hit a certain point for my customers in the UK, I'll have to get out the calculator and do it all by hand now, which is tedious.

Re: new model page

aegidian — 2011-09-16T14:16:26-00:00

BUG

My models have longer multiline descriptions that my customers can now no longer see without hitting a tiny 'More' button.

But what is truly appalling is that I can no longer edit the longer description, only the first line!!!!

http://www.shapeways.com/model/284143/

This is awful.

Re: new model page

lensman — 2011-09-16T14:21:10-00:00

Well, no-one's mentioned this yet...

Editing model description text is not kept when reverting back to "edit off" page. And, yes, I'm clicking OK and Update Page. Nothing. Tried this numerous times.

Also, what's with the HTML tags in the description field when editing text?

I'm using IE8 running under Windows XP Pro.

Glenn

Re: new model page

aegidian — 2011-09-16T14:24:39-00:00

CLUNKY

Why does the page need the 'Change' link under the 'This model is public and available for sale.' line as well as the gimmicky slider switch link?

One simple 'EDIT' button or link would be enough.

Re: new model page

D_man — 2011-09-16T14:29:34-00:00

Hi,

I can't figure out how to remove a model on that new model page !!

Re: new model page

aegidian — 2011-09-16T14:32:07-00:00

@Josh Levine

You have chosen to release this page design without testing it with us designers first.

You have chosen to release this page design on a Friday, again, when most of Shapeways support will be unable to respond to criticism of the design that comes in over the weekend.

In my opinion, those are two very poor decisions.

Did you not chose to read the criticisms made when you inflicted the previous iteration of this design on us all?

Re: new model page

virtox — 2011-09-16T14:39:43-00:00

@lensman: what browser/os combo are you using?

I cannot reproduce it, as soon as I hit "OK" it saves the info, switching to off or navigating away has no influence for me (firefox/win7)

The previous edit box was actually a rich text edit box.
The new one only shows the source.

Re: new model page

mctrivia — 2011-09-16T15:06:01-00:00

aegidian wrote on Fri, 16 September 2011 14:32

Yep shapeways has a history of releasing things full of bugs. They also have a history of making changes that look nice but don't work.

The good news is it looks like they are finally figuring out to limit ajax usage to when needed.

Shapeways set up beta.shapeways.com and put proposed new formats up there until you get the bugs fixed then switch over to the main site. Never ever put up untested code on the main page. This is code practice rule 1 and those breaking this rule really should be fired.

Also get use to using

shapeways.com

define SUBDOMAIN in a seperate file that never changes(don't forget to add the period on the end. This way if you need the domain it will always show correct. Use the power of PHP to prevent mistakes.

Re: new model page

fx — 2011-09-16T16:11:40-00:00

Please don't copy Facebook. The descriptions aren't boring OMG comments, they are an important part of the product page.

Full text MUST be shown by default without any other user action.

Re: new model page

stopee — 2011-09-16T16:15:36-00:00

stop4stuff... some of the issues you convey are fixed if you open a second account - serverside data got messed up

AAAAARRRRRGGGGGG!!!! (says stop4stuff)

Re: new model page

stannum — 2011-09-16T17:05:30-00:00

This sounds like repeating the above points, but some general notes anyway: New interface seems to require a lot of clicking, just to check (= read) things, click, to change them, click and some more clicks, maybe to scroll (materials list), maybe to open or activate (currency selector)... and other parts are "guess what you can edit" or what you can write (no drop down clue in country selector, type a single letter, nothing happens). Well, probably the web trend, when it started links were underlined, selectors were fixed to OS type, etc, as years passed, the obsession with "clean" or cutting down texts got rid of the visual clues or option to say things... but in the end noise is going up, both in visual and in interaction sense. Maybe so much clicking is fine in a phone or make people feel more involved, others use full control in big screens, and just want things done fast.

One example, just count how many frame inside frame in the edit item page: side grey, then white, then thick blue line that connects to the shapeways header, white again, blue box, white box with rounded corners, followed by a blue box with inner shadow that has a white zone that you can scroll up and down to check the images. View mode has some less, but has to crop the images so a dark (?) control bar fits.

mctrivia: SW is beta, check the header pink dot. They should open alpha. ^_^

Re: new model page

TreadshotA1 — 2011-09-16T17:19:36-00:00

Have to reply, I hate the new model page for all the reasons everyone else has already said.

To peat the ones I hate the most:

1) Edit Page is still NOT set as the default. That's a huge pain.
2) the new Upload page requires a drop down menu to choose scale. Go back to the Radio Buttons please, they are so much better. One less click, and they just look better.
3) where is the button to models to Shop Categories?
4) the select material box looks ugly. It's a huge banner, like someone said "our webpage lacks something, let's just put a sticky note on it", and looks like a speech bubble from a bad comic strip.
5) the whole pages loads and runs slower. Much slower. Too many graphics, probably. I'm running i5 with 8GB ram, and it's still slow.

I'm sorry SW, but I hate this new page. Ive come across the tests (which usually lasted about a day or two) before, and I always hated them. I hate it even more now. A lot more. Mainly because this could end up being the norm. Sorry, just my 2 cents.

EDIT: I'm running Firefox on Windows 7, and also Safari on the iPad. Slow to load on both, looks ugly on both.

Re: new model page

dizingof — 2011-09-16T18:07:42-00:00

Deleting a model is gone

Deleting the whole shop doesn't work.

Re: new model page

stannum — 2011-09-16T18:19:11-00:00

Shop Catergories? Do you mean the two selectors under Keywords? That one seems to be of the few that is direct and non themed, click drop down and pick an entry, you are allowed 2, so 2 selectors.

Re: new model page

Magic — 2011-09-16T19:01:00-00:00

dizingof wrote on Fri, 16 September 2011 18:07

Deleting a model is gone

Yep, no more way to delete a model...

dizingof wrote on Fri, 16 September 2011 18:07

Deleting the whole shop doesn't work.

You tried that??? Did you bet it would not work or did you really intend to delete your shop?

Am I the only one to have the "My Shop Material" list going out of its window (Windows7 / IE9)

Re: new model page

mctrivia — 2011-09-16T19:08:16-00:00

All the time. Have to turn my screen to landscape to use. Sucks.

Re: new model page

dizingof — 2011-09-16T19:36:44-00:00

Magic wrote on Fri, 16 September 2011 19:01

dizingof wrote on Fri, 16 September 2011 18:07

Deleting a model is gone

Yep, no more way to delete a model...

dizingof wrote on Fri, 16 September 2011 18:07

Deleting the whole shop doesn't work.

You tried that??? Did you bet it would not work or did you really intend to delete your shop?

I dont bet - only the URL of the shop was deleted - all designs remain. not erased.

Re: new model page

pfeiffer stylez — 2011-09-16T19:53:39-00:00

stop4stuff wrote on Fri, 16 September 2011 06:35

(...)

4) No interactive 3D view of model (or at least not an easy way to find the link - because I didn't)

(...)

Do you see the little cube icon above your shop logo ?

Really good hidden, because the buttons are in the line of the model title... -.-"

Dislikes:

The right column is waaaay to wide.

Informations about the designer + avatar + shop logo in the left column. I think you should leave them in the right column.

Two profile pics ? (avatar & shop logo)
Does anyone use two different images for that ?

The structure of the columns...
The buttons to change between photo view and 3d view are within the line for the headline, the shop logo falls in the description text (which means we waste a lot of space below the shop logo), a bunch of wasted space in the right column...

And something seems wrong with the pricing option.
Due to VAT, shouldn't the US price be an other than the price for a country within europe?

Actually I like changes...
But this reminds me to the "good ideas" about layout which MySpace had in october 2010...

Re: new model page

stonysmith — 2011-09-16T20:04:29-00:00

On many of my models .. the 3d icon is missing. Why isn't the 3dView icon in the toolbar with "Play, Fullscreen", etc?

Re: new model page

stop4stuff — 2011-09-16T20:39:48-00:00

I'm replying to the last post, coz I've had enough today!

Most of my issues were related to serverside corruption... these are now fixed and I shall edit my OP list in the morning.

Sorry for any typos.

Cheers,
Paul

Re: new model page

stop4stuff — 2011-09-16T20:44:06-00:00

And after all the nonsense today,

I'm replying to myself to ask SW. Why have I got an email telling me I responded to myself on a thread on the forum???

ttfn

Re: new model page

virtox — 2011-09-16T20:46:10-00:00

Because you also replied with your new account, which was probably notified when you posted with the original

Have another one, sleep well

Re: new model page

stop4stuff — 2011-09-16T20:49:11-00:00

virtox wrote on Fri, 16 September 2011 20:46

Because you also replied with your new account, which was probably notified when you posted with the original

Have another one, sleep well

erm... nope replied with my regular stop4stuff account (just like now)

[edit]
oh I got ya,,, damn... 2x email replies on some stuff, Doh!

Re: new model page

virtox — 2011-09-16T20:52:56-00:00

To all people with save/edit problems, can you check again if things work better now that the site cache was cleared?

Re: new model page

lensman — 2011-09-16T21:33:45-00:00

virtox wrote on Fri, 16 September 2011 14:39

I did actually include my browser and o/s in my message. I was making the edit at work and the change wasn't showing up. When I got home the change had taken... BUT I'm still getting HTML code in the model description box when editing. THIS is what I see:

-------------
Green Lantern Ring 9.5

This is modelled with an inside diameter of 19.9mm which should shrink down to a US Size 9.5 during printing.
Note that the photographed ring is my finished, post-processed ring. You will receive a stainless steel print with no crystal; they are easily obtained over the Internet should you wish.

------------

Like someone else said here it seems like this new release was put out before testing...

Glenn

Re: new model page

stop4stuff — 2011-09-16T21:55:49-00:00

Where on earth did the URL go to for private (not for sale but available)?

Sorry... put it back to what is was please

Re: new model page

stop4stuff — 2011-09-16T21:58:34-00:00

oh and now things are working for me, I agree with the comments before...

why crop the images???

deleted

Re: new model page

virtox — 2011-09-16T22:15:23-00:00

@lensman: oops, sorry missed that, were trying to determine if it was a specific browser. But seems it was a cache issue.
So it does respond properly now that the cache was flushed?

Regardig the html: They have switched from wysiwyg/rich text to html source display/edit for the edit box.

Re: new model page

lensman — 2011-09-16T22:19:09-00:00

Yeah, I didn't try any more edits since the first one took I assume any more would. Any particular reason why the change from WYSIWYG?

Re: new model page

aegidian — 2011-09-17T00:18:48-00:00

I'd like to echo those asking that their photos and product descriptions NOT be cropped.

Why should a potential buyer have to click yet another link, just to finish reading the product description?!

Re: new model page

stop4stuff — 2011-09-17T07:41:13-00:00

op updated.

I still have no 3d view button on any model pages I visit, including newly uploaded models.

The 'Fatal Error - No theme Found' crops up maybe 3 times out of 10.

How can I delete a model???

Re: new model page

pfeiffer stylez — 2011-09-17T09:29:22-00:00

Some elements have a height of "20 pxi" ...

Is "pxi" a valid unit or a typing error ?

Re: new model page

pfeiffer stylez — 2011-09-17T09:56:07-00:00

stop4stuff wrote on Fri, 16 September 2011 06:35

(...)
10) Shortened Shapeways URL missing
(...)

Seems like one have to click the "permalink" button first.
Unfortunately, it doesn't look like a button...

Re: new model page

stop4stuff — 2011-09-17T10:00:55-00:00

Cheers, looks like it take a little time for the link to be made after a model is uploaded.

Re: new model page

AotrsCommander — 2011-09-17T10:40:19-00:00

I will add to the growing chorous that the new changes are almost all bad ones. Not only will it actually take longer to update all my models with keywords (having to type in three keywords literally triples the amount of time I have to spend for absolutely no gain to me, when before I could just cut and paste), extra clicking to do anything useful (edit should be the default, and I don't want to have to click through upmteen toggles to edit everything, either). The new interface is ugly, cluttered and I totally agree with everyone that the description should absolutely NOT be hidden away, as it's important.) The product description should not be given second place in terms of space to your materials choice.

On top of everything else, I notice my avatar in the comments box is incorrectly sized; given that it's the right size in section above, that is just sloppy.

I am not best pleased with this change, I am afraid, not at all. (Especially coming on top of my last five orders being late, despite being in SWF which is not, supposedly, delayed.)

Re: new model page

stop4stuff — 2011-09-17T11:07:03-00:00

Whilst messing about with keywords, I found that multiple keyword can be used in one entry box, they need to be seperated by a comma followed by a space. Seperating words with just a space will give a keyword phrase.

Re: new model page

virtox — 2011-09-17T11:14:52-00:00

I seem to be missing my analytics tracking code on model pages.

Re: new model page

stop4stuff — 2011-09-17T11:20:36-00:00

op updated and some points expanded.

Re: new model page

AotrsCommander — 2011-09-17T11:36:11-00:00

I also notice there does not appear to be a button that lets you add or remove all materials, which means I have to go through and manually deselect all of the materials down to the four or so my models are cleared to run on. Again, more time wasted that I didn't need to do priorly. And if there is such an option, it isn't at all obvious, which is just as bad. (As with the keywords, if you can cut and paste, to get multiple words, they should be something so that it is obvious, otherwise how on earth will anybody - especially some one new know about it? )

And the more I look at it, the more I loathe the description box xhanges; being in a grotty, easily missable grey text, the "more" button is not especially visible (if you were going for a youtube-style - though why the heck you should even consider wanting to do, because this is commericial webshop, not a social networking/video site, and shuld be taking it's cue accordingly - you failed even to make it to youtube's dubious standards.) Editing it is now much harder, since the editing box doesn't seem to expand, so if you have more than about five lines, you can't see it all at once. You also appear to have removed the formatting options as well. The description should not have less prominance than the comments box, as in a lot of cases, it's very important.

I also second the motion the model title should be at the top, not underneath the picture.

Re: new model page

pfeiffer stylez — 2011-09-17T12:08:29-00:00

stop4stuff wrote on Sat, 17 September 2011 11:20

op updated and some points expanded.

Could you add "Try to validate the CSS stylesheet.", please ?

There are lots of invalid properties and values.

Examples:

ul#categoryList li ul.current li a:hover,
ul#categoryList li ul.current li:hover,
ul#categoryList li ul.current li ul.current li a:hover {
background:#f5f6fb;
background-image:none;
}

"background-mage" won't work.

ul#categoryList li ul.current li ul li {
background:#F5F6FB;
border-bottom:5px solid transparant;
}

afaik it's called "transparEnt".

div.buyableprivateaddtocart {
position:absolute;
top:21px;
background:url(/img/sprite-03.png) no-repeat 0 -577px;
width:20px;
height:20pxi
}

I guess that should be "px".

...

Re: new model page

virtox — 2011-09-17T12:25:39-00:00

Regarding private models:

It seems to work same as before (more or less)
By setting a model to "offer for sale.."
But not "display to.."

Then switch back to non-edit mode will reload the page to the secret url.

For all those tired of having to click the "edit" button, I made myself a simple html page with all my model urls and now modified the urls to:

/model/edit/

That way at least on an editing day I can more quickly modify things.

@stop4stuff: thanks for compiling the issues!

Re: new model page

stop4stuff — 2011-09-17T12:26:27-00:00

equilux wrote on Fri, 16 September 2011 08:52

Hello!

Where has the 'Back to my designs' link gone?

Can I really see how much other people's 'not for sale' models would cost to buy?

That's all.

There is a workaround to remove all pricing, but leave a model available... deselect all materials for the model in the Product Inventory Management (via My Shop in My Shapeways)

op updated with more, including CSS errors

Re: new model page

Automaster — 2011-09-17T12:49:18-00:00

Well I wasted an insane amount of time last night trying to delete some models. What the heck? This should have been announced on the sign in page! An email sent or something. Please tell me that you have some people working on the weekend to fix the issues that are present. Going out on a limb, I'm going to say that most of us designers also have jobs during the week and set aside time on the weekend to get a lot of design/uploading stuff done. This is poor customer service to change so many things with no apparent explanation other than a post on the message board and no clear forecast for when it will all be resolved. And a Friday of all times??? Sheesh.

Re: new model page

duann — 2011-09-17T13:07:11-00:00

Hey All,

I am just chiming in to say there are staff watching this forum thread, and we are taking note of your input. The development team is focused on dealing with any fixes needed so please do keep using this ONE thread to post your findings, that way it will be much more manageable to keep track.

I/we appreciate your input, be it functional, aesthetic, bug, etc. So please keep them coming. The update was trialed in our test environment but please be patient as we correct the additional issues you find.

Thanks again for your input, keep it coming..

Re: new model page

stop4stuff — 2011-09-17T13:11:36-00:00

Duann,

I think it a reasonable request to revert model pages back to the last iteration until all of the issues are ironed out and put to community testing before public release. (yesterday if possible )

Cheers,
Paul

Re: new model page

duann — 2011-09-17T13:52:10-00:00

Hey Paul,

Let's see if the time machine is 3D printed yet? I ordered it tomorrow.

Re: new model page

Automaster — 2011-09-17T13:59:35-00:00

Thanks for the update, it is appreciated!

Re: new model page

stop4stuff — 2011-09-17T14:07:34-00:00

duann wrote on Sat, 17 September 2011 13:52

Hey Paul,

Let's see if the time machine is 3D printed yet? I ordered it tomorrow.

Here's part of one

Re: new model page

TreadshotA1 — 2011-09-17T14:39:29-00:00

Another problem: the Update File button doesn't work (so you can't update your models anymore).

*Firefox, Windows 7

Re: new model page

mctrivia — 2011-09-17T14:44:17-00:00

duann wrote on Sat, 17 September 2011 13:07

Hey All,
The update was trialed in our test environment but please be patient as we correct the additional issues you find.

I have herd this crock from shapeways emploies many times. Throughing the code up on a server and testing to see there are no compile errors is not testing. You need to make beta.shapeways.com purge all caches after upload and tell us to help with the testing. You NEED to do this for several reasons:

1) Your emploies have no sense of reallity and think that form is more important the function
2) Your emploies are incompitant and can't run simple testing procedures like using fire box to find javascript and css errors.
3) There are lots of us and we can tell you what works, what doesn't, help find bugs, and even give ideas how to fix.

Putting changes up like this without testing(what you do is not actually testing) first effects everyone. You waist our time since we can't get things done efficiently. And you effect our customers because they can't necisarily find things or they don't see the description. This means reduced sales which means less money for everyone.

Write up a real testing procedure. Don't relie on your employes to remember every step. And here are a few things to put in it:

1) Upload to internal test server
2) Clear all caches
3) Check with firebug and other testing sweets for any errors
4) Check visual appreance and functionality of sight in landscape and portraight
4.1) Firefox
4.2) Internet Explorer
4.3) Crome
4.4) Safari
4.5) Opera
4.6) Blackberry
4.7) Ipad
5) Fix all problems and go back to 1 if there were any
6) Upload to beta.shapeways.com and email all shop owners of new beta
7) Clear all caches
Fix all bugs found by us and go back to 6 if there were any
9) Upload to main site.

Re: new model page

aegidian — 2011-09-17T14:49:46-00:00

stop4stuff wrote on Sat, 17 September 2011 13:11

I'll second that. We need that functional page design back until this new one at least works right, let alone looks right.

Re: new model page

pfeiffer stylez — 2011-09-17T14:52:06-00:00

duann wrote on Sat, 17 September 2011 13:07

Glad to hear that.

Critical CSS errors (so far):

line 58 : invalid property "background-mage"

line 60 : invalid value "transparant"

line 346 : missing dimensions
.tab-button{background:#198DE9;height:20px;font-weight:normal;border-top:1px solid black;border-left:1px solid black;border-right:1px solid black;cursor:hand;padding-top:2px;padding:2px}

line 347 : missing dimensions (for padding, two times)

line 467 : invalid dimension ("20pxi")

line 477 : invalid dimension ("20pxi")

line 1108 : invalid color value
.infobox_separator2{height:2px;color:#00000}

line 1127 : invalid dimension ("padding-left:0x;")

Unnecessary CSS errors:

line 929 : typing error or deleted selector ?
.black,{color:#000}

line 1282 : missing source ?
.pluslink{height:14px;padding-left:14px;background-image:}

Re: new model page

pfeiffer stylez — 2011-09-17T15:00:45-00:00

virtox wrote on Fri, 16 September 2011 07:20

(...)
- Can't see how many people favorited a model.
(...)

I guess that's the "Shapies who this" box in the right column.

Check your "Silver braille ring" page.

Re: new model page

mctrivia — 2011-09-17T15:06:54-00:00

love the mutilated logos. 3 logos on the page only 1 right. and why do you kill the scroll bar so I can't see the right side of the page. made some notes on the scrfeen shot.

Re: new model page

duann — 2011-09-17T15:12:15-00:00

Woah Mctrivia,

Email sent...

Re: new model page

aegidian — 2011-09-17T15:12:41-00:00

aegidian wrote on Sat, 17 September 2011 14:49

stop4stuff wrote on Sat, 17 September 2011 13:11

I'll second that. We need that functional page design back until this new one at least works right, let alone looks right.

Better yet. Let's have the old page back AS the 'edit' page.

Personally, I don't want to add any new models for sale until at least the ability to edit the description in full and upload new models are fixed. Those are showstoppers.

Re: new model page

stop4stuff — 2011-09-17T15:27:23-00:00

I'm going to prioritise the list on the first page.

Currently the list ends at 30

If anyone has any issues that I've not covered, add a number and the issue.

Also please can everyone look at the list and note any numbered item with a rating using the plus symbol (+) more +'s the bigger the priority.

I'll then update the op list for SW to get an idea of what needs fixing in what order.

Cheers,
Paul

Re: new model page

duann — 2011-09-17T15:30:43-00:00

Thanks Paul

Re: new model page

pfeiffer stylez — 2011-09-17T15:37:44-00:00

mctrivia wrote on Sat, 17 September 2011 15:06

(...)
and why do you kill the scroll bar so I can't see the right side of the page.
(...)

This is declared in the shapeways_unified.css stylesheet (so I think it has nothing to do with the new model page).

Since you're using Firefox, you could grab the "Stylish" AddOn.
Create a new style, and use...

Quote:

@-moz-document url ("www.shapeways.com");
body {
overflow-x: auto !important;
}

Helping yourself is better than just being pissed off, right ? ^^

Re: new model page

mctrivia — 2011-09-17T15:37:45-00:00

the points on my last post not on the list.

Re: new model page

stop4stuff — 2011-09-17T15:38:09-00:00

I've done what I think are the priorities...

But the biggest priority should be put it back to what it was whilst this gets fixed, however, I understand that that will not happen and that nothing will start being fixed before monday which is a bit daft really.

Re: new model page

TreadshotA1 — 2011-09-17T15:46:39-00:00

I'm posting again because i just noticed it's been crossed off the list in the first post, but it's actually not fixed at all.

The Update Model button no longer leads to a blank page, what it does is absolutely nothing. The tab has teh little "loading" icon, but it leads nowhere, and the page happens like you didn't do anything.

I mouse overed on the button, and just like the "login with Facebook" button (which also hasn't been working for me since the new model page started...argh), it shows up "Javascript:void". I'm assuming that means in the coding, there must a "run Javascript: Action x" except then either the code for Action x is broken or it's been put under a different name, and so the code comes up as void.

Then again, i have very little knowledge with coding, all i know is it doesn't do a thing. Neither does the Login with Facebook button, and they both show the same Javascript:void thing when the mouse is over them.

Also, supporting the motion that we need to old pages back, until this one is fixed to at least workable standards (aesthetically, it'd take eternity to make it right). Right now...argh, i hate it so much...

Re: new model page

stop4stuff — 2011-09-17T16:03:15-00:00

'Update Model' link brings up a pane;

the javascript-void link is pretty much standard these days to launch a hidden

BUT - the update process is borked... same model, same units = not printable???

Re: new model page

pfeiffer stylez — 2011-09-17T16:03:57-00:00

Treadshot A1 wrote on Sat, 17 September 2011 15:46

Do you allow the scripts from jquerytools.org ?
Browser-AddOns like "NoScript" might block them.

Re: new model page

jedinewby — 2011-09-17T16:34:44-00:00

thanks for making it harder to get to the next picture since there is no link to go to the guys main page, the next or previous image. 3d imaging no longer works, and how will we ever know what materials won't work since you appear to have removed the list of materials the maker will allow for the ship?

Re: new model page

stop4stuff — 2011-09-17T16:46:56-00:00

jedinewby wrote on Sat, 17 September 2011 16:34

If a designer has more than one image, there are next/previous image buttons on over the image itself, but note, you will find many models than only have the standard Shapeways render, so there will be no option to see another image.

The 3D view is currently broken, but will be looked into.

Materials are a choice for the designer, if a design will not work in a certain material, the designer will (should) not make the design available in that material.

& Welcome to Shapeways

Re: new model page

mctrivia — 2011-09-17T16:52:39-00:00

Flipped my screen around to landscape and found that the price in US dollars is available. Just not default and impossible to set to US dollars when in portrait(see image on previous page)

Re: new model page

pfeiffer stylez — 2011-09-17T16:53:03-00:00

jedinewby wrote on Sat, 17 September 2011 16:34

thanks for making it harder to get to the next picture since there is no link to go to the guys main page, (...)

I agree to that it might be not easy to find, especially for new members... but there is a link.
Just click on the shop logo.

Re: new model page

ceramicwombat — 2011-09-17T16:59:55-00:00

The new interface steals attention from what should be the focus of each product page, the model itself. The photos are awkwardly cropped and the additional graphic elements are unnecessary. The basic template for the product page should have taken a step toward simplicity rather than zazz. Shapeways should supply ergonomic, streamlined tools. We, the artists, will supply the zazz.

Add me as a voice requesting the reversion to the previous style of product page.

Re: new model page

stop4stuff — 2011-09-17T17:00:15-00:00

pfeiffer stylez wrote on Sat, 17 September 2011 16:53

jedinewby wrote on Sat, 17 September 2011 16:34

thanks for making it harder to get to the next picture since there is no link to go to the guys main page, (...)

I agree to that it might be not easy to find, especially for new members... but there is a link.
Just click on the shop logo.

Which model is that and does the 3D viewer work for you?

Re: new model page

pfeiffer stylez — 2011-09-17T17:24:52-00:00

stop4stuff wrote on Sat, 17 September 2011 17:00

Which model is that and does the 3D viewer work for you?

That's your "Check Rope" ring.
But the link back to the shop's main page is on every model page.

Yesterday, the 3d view worked (if I allow the scripts from shapeways.com and java.net) in Firefox.
I got an error message in Opera, but that might depend on my browser settings.
At the moment it seems like the 3d view is completely disabled.

Re: new model page

aegidian — 2011-09-17T17:37:06-00:00

These are the design changes I'd like to see - after the the bugs have been fixed.

Design notes on the 'customer' model page:

Design notes on the 'edit' model page:

Re: new model page

cadalu — 2011-09-17T17:42:44-00:00

Thanks for adding the download bugs to your list stop4stuff! I'm so disappointed I can't access my files.

Anyone else wondering why they decided to introduce this on a Friday??

Re: new model page

Magic — 2011-09-17T17:53:43-00:00

cadalu wrote on Sat, 17 September 2011 17:42

Anyone else wondering why they decided to introduce this on a Friday??

To have a maximum of feedbacks before they go back to work on Monday?

Re: new model page

afrodri — 2011-09-17T18:17:43-00:00

Adding my voice to this (though I think others have said this as well):

What happened to the convenient "add all materials" to the available materials? It is really annoying having to click each material.

Is it just me, or is there no way to put models into store categories? I have several dozen models, each at different scales, so the current interface makes it pretty much impossible for people to find what they want. This is a CRITICAL feature for me.

The page view counter is missing as well

Re: new model page

stop4stuff — 2011-09-17T18:25:22-00:00

Cheers afrodri
points already added... but if you think of or spot any more jump in and shout

Re: new model page

stonysmith — 2011-09-17T18:37:06-00:00

Shapeways: I fully agreee that the descriptions should not be limited in size. We're trying to sell products here, and the images and descriptions are our major marketing tools.

I myself don't care for the blue triangle to the left of "Add to Cart".

I'm running IE9 on Win7 I have YET to see a single icon anywhere for 3dView - even on pages that others see it. Note: 3d view worked fine for me till Thursday.

Community: Let's keep it civil here. Now is not the time to rant about changes made on a Thursday night.. Now is the time to get it fixed, then deal with how to handle changes better NEXT time.

Re: new model page

stop4stuff — 2011-09-17T18:48:08-00:00

stonysmith wrote on Sat, 17 September 2011 18:37

Stony,
Interactive 3D for IE users is excluded in the coding - see my opening post, item #3 - for all other browser users it is broken anyway.

I think the community are being civil considering the fact that this has been dumped on us with no changes possible before Monday.

Re: new model page

rolandberberich1979 — 2011-09-17T19:04:26-00:00

I think most of the issues have been stated already.

The new layout is an absolute no-go especially the overview is totally lost!

Just change it back. Why fix things that ain´t broken.

Re: new model page

Charmed_Life_Designs — 2011-09-17T19:21:40-00:00

As most of the issues have been covered already, I just want to add one more vote for reverting the model page to the way it was before, as well as letting us test these changes before they are made permanent!

Re: new model page

bluelinegecko — 2011-09-17T19:30:30-00:00

I like some things about the new interface, though I prefer the old one for some things too.

But lets face it...With this many blatantly obvious bugs, how many people at Shapeways REALLY thought this was READY to be released again? They should have caught a large majority of these testing on their own systems before it was released. And this is the 2nd time in a few weeks they did that.

I love shapeways, but seriously guys you need to do better. Either a Beta server or select a group of volunteers to beta their pages for you. It's obvious this needed more work and wasn't quite ready.

Re: new model page

Gosric — 2011-09-17T19:36:53-00:00

My gods it is a bad layout, was there actually anything wrong with it before. Change can be a good thing, but definitely not this time.
I am convinced this will hurt sales of my stuff. Page layout is the first selling tool we have. Change it back.

Re: new model page

afrodri — 2011-09-17T20:24:57-00:00

Gosric wrote on Sat, 17 September 2011 19:36

I am convinced this will hurt sales of my stuff.

Yes, I've already had (would be) customer complaints about the new layout. I'm going to suspend my advertizing until this is sorted out. There is no point pursuing new customers if they are just going to become frustrated at the layout.

Re: new model page

woody64 — 2011-09-17T23:39:16-00:00

And it happened once more:

1) @ana: can you please clarify why this once more happens on Friday. I think it was discussed heavily during the last weeks.
The current stuff restricts designers from working and buyers from buying.
At least it's annoying that such a change has been once more made leaving the shapeway's users alone for the weekend.

2) For me the design is ugly (maybe that's my personal taste), but even worse it's much more fuzzy then before.

3) Somebody summarized the list of testing step. It's not understandable why this principle isn't followed?

4) Ever thought to split buying interface from editing interface. Wouldn't that make life easier. Since editing from designers point of view is a complete other work flow then buying from customers.

5) Why not leave the old interface and build up two new ones: one for buying one for editing properties.

6) Usability ? Things easy to reach ? All functionality available ? Grouping of items ???? Saving changes ?? ............

7) Communication and interaction with the community. (would have been achieved very easily with 3)

Re: new model page

TreadshotA1 — 2011-09-18T04:10:22-00:00

pfeiffer stylez wrote on Sat, 17 September 2011 16:03

Treadshot A1 wrote on Sat, 17 September 2011 15:46

Do you allow the scripts from jquerytools.org ?
Browser-AddOns like "NoScript" might block them.

Firefox is set to "Enable Javascript: On".

The pane that's supposed to come up never shows up at all on Firefox.

*Just tried it before posting this. Still does not work. I've tried it without a Popup blocker, still does nothing.