http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=33402&th=6249#msg_33402

Frustratingly wrong 'available to others at cost' information.

Worryingly, if you click the 'at cost' option and then click the 'in My Shop for profit' option, that will set all your markup to zero!

The description text editing area is too small for most of my descriptions, and overflows the options below it when being edited.


FYI this is for my model: http://shpws.me/2Htd


PS. In short, yuk! ]]> aegidian 2011-08-26T22:30:03-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33404&th=6249#msg_33404 (or where is that thread?)...

- Where can I delete items?
- Why can't I chose wether to show/sell the item during upload anymore?
- 3D view still not working on OSX (it did till Java was updated)

EDIT:
- no way to save changes to the items. seriously?
Item was viewable by public, but could not be sold. 2nd change worked.
My comments were not saved either. Clicking OK just deletes the text!
Workaround for sloppy JS-bug: Enter Text and then switch to OK-button with TAB and hit SPACE instantly to save. Waiting for 1 sek. will revert to old/empty comment. Maybe learn using jQuery
- Applying only one material as option leads to an empty material selector in the shop.
- uploading pics does nothing

I hope this is still work in progress
And how about a beta server next time? ]]> stefan_z 2011-08-26T22:57:24-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33405&th=6249#msg_33405
I am frustrated about the "could not scale image" error message blocking all the photos on every item.

I noticed the "available at cost" message only pops up when I'm logged in, so it does not mean people can buy your item at cost.]]> aeron203 2011-08-26T23:23:05-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33407&th=6249#msg_33407
Instead of buying a cool new server, setting that up and transfering testers over there they just mess up a (mostly) working system.

Not a way I would have chosen...]]> stefan_z 2011-08-26T23:28:23-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33408&th=6249#msg_33408
I appreciate that the new interface would be pretty snappy if it were complete and worked, but this is a very messy launch. Why no warning or testing?


]]> Bathsheba 2011-08-27T00:09:39-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33409&th=6249#msg_33409
But good luck saving the correct setting .-)]]> stefan_z 2011-08-27T00:26:44-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33410&th=6249#msg_33410
This major of a redesign needed to be put into a beta mode for sure.

The material information is correct but all my models are only showing a few types of materials available. The default material isn't even showing up as an option to order!

Hopefully this gets fixed soon or they need to revert back asap! I feel shapeways really dropped the ball hard on this one. ]]> bluelinegecko 2011-08-27T00:28:01-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33411&th=6249#msg_33411
it's driving me crazy!

]]> nervoussystem 2011-08-27T00:43:52-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33412&th=6249#msg_33412
On the plus side, being able to enter a final price point for a material is useful, although it'd be even more useful if sales tax/VAT could be incorporated.

Another bug is the shortened material names (so WSF and WSFP are confused) and lack of links to the material info.

Another bug is the lack of a 'please wait' interstitial when uploading a new version of a model,

Another is that the materials listed for editing don't match up with those available on the markup page (in my model's case White Detail and Black Detail went AWOL.)]]> aegidian 2011-08-27T00:56:32-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33413&th=6249#msg_33413
Shouldn't of tried to fix something that wasn't broken to be frank.]]> azurescorch 2011-08-27T01:01:44-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33416&th=6249#msg_33416
FYI.. I'm runing MSIE9 on Win7.]]> stonysmith 2011-08-27T02:19:27-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33420&th=6249#msg_33420
But no customer's going to order anything without being able to see it. I'm losing money.

I was in the middle of pushing more items to Shapeways, but now I think I'd better do something else. This isn't going well at all.
]]> Bathsheba 2011-08-27T02:56:32-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33421&th=6249#msg_33421
Worst release ever! So sorry for all the bugs and confusion.

To make it better right away we've brought back the previous version of Shapeways so you can continue without the nasty bugs.

We are working on ironing out the tech issues as well as the usability and we hope to have the great new features live as soon as possible!

Thanks so much for bearing with us

Best,
Josh]]> jlevine 2011-08-27T03:19:08-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33422&th=6249#msg_33422 Bathsheba 2011-08-27T03:56:27-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33423&th=6249#msg_33423
As suggested above, how about putting out a 'try the New Shapeways' option (in the same way Google tests out their new interfaces), next time.

That way we can report any serious problems with the design before it goes live.]]> aegidian 2011-08-27T07:36:01-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33425&th=6249#msg_33425 here

]]> trompevenlo 2011-08-27T08:10:02-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33428&th=6249#msg_33428
The trouble I found so far:
(some already mentioned by others)

- the "at cost" was too easily accessible, once clicked all markups erased.
- no obvious save button?
- too cramped of a space for this new material markup entry.

- hard to click the amount and edit them "inline", I prefer a number to be selected once clicked or double clicked, so I can type the right amoung, instead of worrying where the cursor is. (current double click only selects partial)

- despite changing things, up top, it kept saying: This model is private and available for sale without markup to others.



]]> virtox 2011-08-27T09:07:58-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33436&th=6249#msg_33436 bluelinegecko 2011-08-27T14:35:11-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33458&th=6249#msg_33458
As you may have guessed, him and some of our devs found themselves deep into a pretty late night at the office on Friday while hustling to get this release out the door. From what I understand, the results we're, um, pretty messy. Oops. Sorry for the unsettling change.

The good thing is that this served as a very effective learning experience for knowing how we should make releases in the future. I'm looking forward to seeing this page re-released, with many fewer hiccups. Thanks for your patience!




]]> ana 2011-08-28T03:30:59-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33461&th=6249#msg_33461
This was a a classic 'mystery meat' example of bad website design, a user had no idea of how to set the default material unless they chose to hover the mouse in the appropriate area of the screen.

For the final design, a more obviously labelled or obviously clickable design element (like, I dunno, a radio button?!!) would be a much better choice.]]> aegidian 2011-08-28T07:49:53-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33462&th=6249#msg_33462 ana wrote on Sun, 28 August 2011 03:30

As you may have guessed, him and some of our devs found themselves deep into a pretty late night at the office on Friday while hustling to get this release out the door.


Never understood why that is done on a friday:
- developer are out for weekend
- also community officers
- business is driven by privates having their main spare time on ?
....

Why not simple release it on Monday morning?

Woody64]]> woody64 2011-08-28T08:30:36-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=33463&th=6249#msg_33463 "Never do anything on Friday": this is a very well known best practice in development.]]> Magic 2011-08-28T10:10:31-00:00