http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=1566&th=424#msg_1566

1. What shipping service is used? Standard Postal service (delivered by USPS here), UPS, DHL, FedEx?
   
2. What harmonized code is used and what duties should we expect as a percentage of the listed value?
   
3. What shipping method is used or how is the delivery time determined?
   
4. Is any tracking information made available once shipped?
   

Thanks

]]> vtjballeng 2008-10-15T18:11:19-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=1569&th=424#msg_1569
to answer your questions in order

1) We currently use Standard Postal service, but are switching to UPS next week, with 2 day service to the US. Which cuts a few days from the order to delivery. To be sure we still commit to 10 working days, but it could be faster

2) Have to get back to you on that one

3) Our service will be Express Saver from UPS. Order to delivery, is as promised 10 working days.

4) When we have UPS implemented we will start making that available, please check back with us in a week or so, we will announce it! Also check out our blog at www.shapeways.com/blog for updates.]]> pete 2008-10-15T19:43:47-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=1585&th=424#msg_1585
The first thing I had shipped from shapeways had a tracking number on the package when I received it, and it took 2 days for it to get to NJ from the Netherlands. The second thing I had printed was shipped 6 days ago and hasn't made it here yet.]]> bvicarious 2008-10-16T18:39:38-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=1593&th=424#msg_1593 First we start shipping with them, then we will add more and more features. Hopefully the tracking is not needed and the package is there before you even know it

Peter]]> pete 2008-10-16T21:49:11-00:00