http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=63315&th=13173#msg_63315 http://www.shapeways.com/model/930854/super-mario-mobius-und erworld.html
As you can see, the model is colored on all sides. I followed the instructions on how to submit a model for color printing in sandstone, which is why it appears colored on their site. However, upon receiving the physical model, it is missing half of its color! See the pictures.
Any help/suggestions?


]]> Gweetle 2013-03-05T23:15:42-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=63317&th=13173#msg_63317 Gweetle 2013-03-05T23:54:55-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=63326&th=13173#msg_63326 service@shapeways.com
That does look improper.. they'll help you sort it out.]]> stonysmith 2013-03-06T02:59:33-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=63342&th=13173#msg_63342
I am very sorry to see that we shipped you a model with not all the right textures. Please accept our apologies for that.
I have filed a complaint for you. I have also replied to your email. Thanks for the email by the way.

I will get back to you as soon as possible regarding this issue and resolve this for you.

Regards,

Joost]]> JoostD 2013-03-06T13:20:17-00:00