http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=60569&th=12509#msg_60569 I have successfully loaded both a shop avatar and a shop banner using a button which appears the same.
Mac OS 10.6.8, Safari 5.1.7

Help please.]]> NickHawkins 2013-01-23T13:08:15-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=60719&th=12509#msg_60719
Sorry to hear you're having problems! I'm looking into it now.

Can you tell me, when you click the "edit" button to upload an avatar image, do you get the file browser prompt, and then after selecting a file nothing happens (e.g. you never see the selected file appear as your avatar), or does clicking the "edit" button not invoke the system file browser at all?

Thanks!]]> erinautomatic 2013-01-24T20:16:12-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=60726&th=12509#msg_60726 NickHawkins 2013-01-24T20:59:09-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=60876&th=12509#msg_60876 erinautomatic 2013-01-27T02:05:38-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=61171&th=12509#msg_61171 NickHawkins 2013-02-01T12:32:39-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=61258&th=12509#msg_61258
This didn't make it into this past weeks release but hopefully it will be fixed this week. It seems to be an issue only with older versions of Safari. You could try updating your avatar in Chrome or Firefox until we're able to get this fixed. Sorry again for the inconvenience!

I will respond here with any developments.]]> erinautomatic 2013-02-03T02:32:04-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=62056&th=12509#msg_62056 bart@shapeways.com and I'll handle it.

Cheers,

Bart]]> bartv 2013-02-14T15:16:21-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=62060&th=12509#msg_62060
All sorted now.

Nick H.
]]> NickHawkins 2013-02-14T15:59:07-00:00