http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=53455&th=10714#msg_53455 THIS in the forum when I questioned why a new customer has to become a Shapeways member in order to buy something...

A customer of mine is trying to place a nice large order and cannot proceed to the Billing screen. She has shown me a screen-shot where she has entered her shipping address and when clicking on the Billing button nothing happens!! She has tried this numerous times (in Internet Explorer) with no luck.

Has anyone heard of any new customers having a similar problem?

Glenn
]]> lensman 2012-08-31T23:54:10-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=53466&th=10714#msg_53466 Other than that it seemed to work ok.
So there is definitely something off with the checkout procedure.

]]> virtox 2012-09-01T10:26:13-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=53578&th=10714#msg_53578 Youknowwho4eva 2012-09-04T12:28:23-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=53584&th=10714#msg_53584
Is she trying to enter a different billing and shipping country? I just tried to checkout as a new customer and it is working for me, so I'd love to find out what exactly is going wrong so we can fix it ASAP

Feel free to forward me her screen-shot please!
natalia@shapeways.com

Thank you!]]> natalia 2012-09-04T14:30:24-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=53598&th=10714#msg_53598
Glenn]]> lensman 2012-09-04T18:09:50-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=53601&th=10714#msg_53601 natalia 2012-09-04T18:24:34-00:00