http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=52750&th=10566#msg_52750 on august 10th i received a notice that the order had (finally shipped). the order was scheduled for delivery on august 13.

however a week later and i haven't received the order.
i contacted the shipper and they say that they never received the order from shapeways.
when i check my status on shapeways it still says in production.
???????
i have written customer service twice trying to find out what is happening and i haven't received a single response.

i am leaving town next week and need to have the order before then.
i desperately need to know what the status of this order is and when it will be delivered.

the order # is 130532

]]> joezane 2012-08-17T11:23:19-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=52755&th=10566#msg_52755
That's no good. I've forwarded your post on to see what we can figure out. If you ordered a WSF model, they were running 1-2 weeks late recently, and are now listed as running 3-4 days late. But I will let you know as soon as I hear anything about your order.

]]> Youknowwho4eva 2012-08-17T13:09:56-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=52757&th=10566#msg_52757 i know that sometimes silver gets backup. i was expecting that, which is why i ordered in july.
what concerns me is that i received shipping notice and tracking number from ups.
yet, ups claims to never have received the package.
]]> joezane 2012-08-17T13:24:15-00:00