http://www.shapeways.com/forum/index.php Shapeways: Bring your creativity to life in 3D http://www.shapeways.com/forum/index.php?t=rview&goto=68274&th=14339#msg_68274 FreeRangeBrain wrote on Fri, 17 May 2013 20:17
This is not an official reply, I don't work for Shapeways, and haven't been on here all that long...

I think the 10, 14, or 21 days is the production time, not the time to clear your payment. The "3 to 5 days" part is extra time for the check to clear into the Paypal system. When I have ordered (using credit through Paypal) I receive an email noting the receipt of order and comencement of production within minutes, and can see the order's progress on my Orders page.

Ok. Thanks for the help. That makes way more sense.

I also found this in one of the FAQ's:

Quote:

We try to get the product to you within 10 working days for plastics and sandstone. 14 working days for the metal products and 21 working days for the glass products. We count from the moment we receive your payment. This means within 10, 14 or 21 working days if you pay directly by credit card or Paypal. If you pay with an E-check on Paypal it takes 3-5 working days for your check to get cleared. You need to add these to the standard working days for the material that you order.

No idea why its not stated so clearly on the shipping page, but its solid information. Thanks for your help. ]]> dloney 2013-05-17T20:23:49-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=68273&th=14339#msg_68273
I think the 10, 14, or 21 days is the production time, not the time to clear your payment. The "3 to 5 days" part is extra time for the check to clear into the Paypal system. When I have ordered (using credit through Paypal) I receive an email noting the receipt of order and comencement of production within minutes, and can see the order's progress on my Orders page.]]> FreeRangeBrain 2013-05-17T20:17:19-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=68271&th=14339#msg_68271 From this page: http://www.shapeways.com/support/shipping

Quote:

For personalize your own the delivery time starts when the designer has adjusted your product. For all other orders we count from the moment we receive your payment. This means within 10, 14 or 21 working days if you pay directly by credit card or Paypal. If you pay with an E-check on Paypal it takes 3-5 working days for your check to get cleared. You need to add these to the standard working days for the material that you order.

So, for clarification the process will go like this:
1- Payment processed
2- Design cleared
3- Shipped by UPS

On step one, it can take anywhere from 10 to 21 days to process the payment -if payed with credit card or Paypal. Yet only 3-5 days if E-Check (also using Paypal). This doesn't make much sense to me as either way Paypal is what's holding up the process...

I want to pay with a AMEX, but the idea of waiting almost a month is making me consider opening a Paypal account with e-checking. Is the time difference between the methods really this drastic?

Thanks for your time. ]]> dloney 2013-05-17T20:01:56-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=68147&th=14308#msg_68147
As indicated, some materials may not be allowed by SW because the model does not conform to the 'rules' and you can further limit the selection yourself. But also note: just because the material is available for your model on the Edit Model page or the purchase model material options menu does not mean that it can necessarily be printed.]]> AmLachDesigns 2013-05-16T12:39:00-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=68140&th=14308#msg_68140 Just keep in mind that material properties, and hence design limits, are different across the set, so some materials may be automatically made unavailable, e.g. when the model would be too big to fit in a certain printer, or too delicate for a certain material.
Designers may also further limit the choices for models in their shop, e.g. if they believe that the rough white plastic
would not do their delicate jewelry justice.]]> mkroeker 2013-05-16T10:17:11-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=68123&th=14308#msg_68123
For example: A jewel that is designed to be in Silver, can be first ordered in any plastic?


Thanks]]> ubiconc 2013-05-16T08:26:38-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67826&th=14134#msg_67826 tumbler they use for polishing WSF ?]]> mkroeker 2013-05-11T15:35:50-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67824&th=14134#msg_67824
afaik, silver is polished with a machine, not by hand - the part may be held in the hand whilst the part is being buffed.
from a recent email "There is a possibility that it might bend due to the high intensive polishing but production wants to try it."
To me 'high intensive polishing' implies a machine polish not a careful hand polish.

Paul]]> stop4stuff 2013-05-11T13:32:33-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67696&th=14189#msg_67696 Youknowwho4eva 2013-05-09T13:12:07-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67675&th=14189#msg_67675 FreeRangeBrain 2013-05-09T02:44:32-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67674&th=14189#msg_67674 Delete Model... maybe?

As you upload them, each model is stamped with a version #.
When you upload a new version, it gets a new version #.

When the customer orders, the specific version # as of the moment of the order is recorded.
That way, if you upload a new version, the customer still gets "the one they ordered".

I'm not sure what happens if you delete the model from your shop entirely.]]> stonysmith 2013-05-09T02:33:53-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67671&th=14189#msg_67671
If i disable selling option or delete model from my shop and someone has order it, will it cancel his order or not?]]> Keymaker 2013-05-08T23:30:57-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67439&th=14134#msg_67439
Seriously, from here http://www.shapeways.com/materials/silver :

Quote:

Sterling Silver comes in Regular, Glossy, and Premium finishes: Regular silver is mechanically polished so may show print lines and have a rougher surface texture. Glossy is lightly hand polished to achieve a smooth finish but still can have some surface texture. Premium Silver is highly hand polished to a "wet" sheen and looks very shiny.

]]> AmLachDesigns 2013-05-04T15:48:03-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=67435&th=14134#msg_67435
thanks in advance!]]> crowstoes 2013-05-04T14:08:27-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66627&th=13941#msg_66627
Thank you.]]> angelenterprise 2013-04-22T14:33:53-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66622&th=13941#msg_66622 Youknowwho4eva 2013-04-22T13:43:15-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66584&th=13941#msg_66584 angelenterprise 2013-04-21T16:30:32-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66582&th=13941#msg_66582
Looking at your model it is too small to print, unless you selected meters as units.]]> AmLachDesigns 2013-04-21T15:44:38-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66573&th=13941#msg_66573
Thank you.]]> angelenterprise 2013-04-21T12:38:30-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66460&th=6027#msg_66460
This needs to be a Shapeways priority. I would love to work with you guys but not if I have to pay double for everything. Please implement a Canadian shipping solution soon. ]]> AliDesign 2013-04-19T19:45:02-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=66097&th=13328#msg_66097 3dprintingmodel.com I've corresponded with the owner before and he is very friendly. They give an instant 90% commission through PayPal. I have a few things up there and have sold one item, but it'll be several years before they reach Turbosquid status. ]]> UniverseBecoming 2013-04-14T06:33:44-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=65975&th=6027#msg_65975 Cyberpath wrote on Fri, 01 March 2013 07:59
I have my eyes on some models but $20 is just too much to ship a few knickknacks. Any progress?


While my earlier statement about being hit with a $14 charge from UPS on a $7.50 order still stands, I have noticed lately that if I keep my orders under around $20 I don't get hit with any extra charges. So, if I order two $20 models in two orders and pay $13 shipping it works out cheaper ($53) than putting it into one order and paying $40 for the models, $6.50 shipiing and then a UPS robbery charge of $15.20 for a total of $61.70.

Glenn


]]> lensman 2013-04-11T11:26:12-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=65941&th=6027#msg_65941 http://www.shapeways.com/forum/index.php?t=msg&th=11181& amp;prevloaded=1&&start=0

Though updates are far from concrete, they are nonetheless being given.]]> PeregrineStudios 2013-04-11T02:22:30-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=65940&th=6027#msg_65940
Should we try CPR on this topic or is too late.

GrumpyOldMan]]> GrumpyOldMan 2013-04-11T02:13:38-00:00 http://www.shapeways.com/forum/index.php?t=rview&goto=65879&th=13763#msg_65879
I will sent the documents to you later.

Andy]]> Morphin 2013-04-10T11:11:52-00:00