Our Gift to You: 20% off your own designs in Strong & Flexible Plastic through Dec 23, with promo code MY2014 · details
Home » Support » Buying » Need Help from Administrator
Search Search  
Need Help from Administrator [message #21264] Sat, 04 December 2010 05:49 UTC Go to previous message
avatar CustomCool  is currently offline CustomCool
Messages: 12
Registered: December 2010
Go to all my models
Junior Member
I placed an order, I think yesterday for 4 items total. Two different models each with 2 quantity.

Is it possible to swap one of those models with a new one I made? One of the first models I placed an order for is incorrect.

If you look in my gallery folder you will see a round model called "flat_X3". This is one of the parts I ordered originally. I need to replace that part with the model called "round_flatX3_NEW".

The parts may vary in volume, but not by much. I will pay for any additional costs if need be.

I placed it recently and hoping we can fix this before it goes to production.

Thanks for your help with this.

-David

[Updated on: Sat, 04 December 2010 05:58 UTC]

Read Message
Read Message
Previous Topic:my designs - An unknown error occured.
Next Topic:Buying multiple quantities
Goto Forum:
   Go

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.