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Please improve the email feedback for models that don't pass [message #66133] Mon, 15 April 2013 08:00 UTC Go to previous message
avatar rjdj  is currently offline rjdj
Messages: 2
Registered: April 2010
Go to my shop
Junior Member
It would be GREAT if you guys could just put a bug report or some kind of file check log in the email you send back when a part doesn't pass. The canned email doesnt really help much.

Hi ,

Uh oh! Seems like your model needs a bit more love before our robots can work their magic.

The 3D model MYMODEL you recently uploaded didn't pass all our automated checks, so it's not yet ready for 3D printing.

Our tutorials and FAQ can be super helpful for more detailed information, or you can always ask the community a specific question on our forum

If you're stuck or have any questions, don't hesitate to reach out at service@shapeways.com. Please include the file attached to the email, as well as any notes on your design, so we can help you solve your problem as quickly as possible.

Kind regards,

The Shapeways Service Team
Ralph, Maartje, Kevin, Christel, Joost, Michon, Mitchell and Gary
service@shapeways.com

Shapeways
Made in the future*
http://www.shapeways.com

[Updated on: Mon, 15 April 2013 20:22 UTC]

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