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icon8.gif  Sorry, we were unable to process your uploaded model ..... [message #57110] Mon, 19 November 2012 20:04 UTC Go to previous message
avatar Salorian is currently offline Salorian
Messages: 27
Registered: November 2011
Go to all my models
Junior Member
I am really fed up, we do have water tight models, size about 48MB, I uploaded 12 of them, about 70% of them stalled and I got this VERY informative message :
The 3D model B 008 table 1mio you recently uploaded didn't pass all our automated checks, so it's not yet ready for 3D printing.
Our tutorials and FAQ can be super helpful for more detailed information, or you can always ask the community a specific question on our forum
If you're stuck or have any questions, don't hesitate to reach out at service@shapeways.com. Please include the file attached to the email, as well as any notes on your design, so we can help you solve your problem as quickly as possible.

It is so wonderful, marvelous and informative, that there is absolutely no hint, WHAT check has not been passed ?
We are using GeomagicWrap, Meshlab and all those programs do not show any evidence of problems.
To my gut feel, there ist still a server problem, upload of larger files takes far too long, thus timing out ?
Any hint what to do, because I do definetely not want to email 12 emails to support, with 48MB files appended to each of those mails.
It is just frustrating ..... Embarassed
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