Home » Support » 3D Design » Inconsistent acceptance/rejection
Search Search  
Inconsistent acceptance/rejection [message #54611] Fri, 28 September 2012 19:43 UTC Go to previous message
avatar dkightley  is currently offline dkightley
Messages: 7
Registered: March 2012
Go to my shop
Junior Member
I'm totally confused about the criteria for acceptance and/or rejection of dimensions of features that seem to be treated as "walls".

I've had a T gauge tunnel portal accepted and printed successfully 18 times in white detail plastic. One of the details on this model is copings on top of brick columns. I've also had connecting walls accepted and printed in the same material. The walls have the very same coping details of exactly the same dimensions. All have printed exactly as expected them...with a good level of detail.

Now I've had another item..wing walls..rejected because the coping detail of EXACTLY the same dimensions have been deemed to be walls and consequently at 0.45mm thick are too thin! I've emailed support querying why there is this inconsistency and all I got back was "Unfortunately we cannot print models which have been rejected." and very little else! No explanation why one model had a detail accepted and another model with the same detail was rejected. Nothing!

Anyone else had a similar experience??

I'm now left with half-built items that have cost me a great deal of money that I may now have to throw away and redesign!!

[Updated on: Fri, 28 September 2012 19:44 UTC]

Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Previous Topic:How do I create an action shot in blender
Next Topic:Edge radius for sharp edges to look and feel 'good'
Goto Forum:
   Go

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.