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automated checks [message #52965] Wed, 22 August 2012 08:02 UTC Go to previous message
avatar Jchalfant  is currently offline Jchalfant
Messages: 0
Registered: January 2012
Go to my shop
Junior Member
I'm a bit of a noob at shapeways but I am a very experienced 3d artist...

I recently submitted an printed a couple of very cool test pieces. One is a bust the other a small logo, both came out great!

However my most recent piece, a small ring, is getting kicked back to me with a very generic message from shapeways saying the asset did not pass their 'automated checks'...

What are the "automated checks" that shapeways performs? I've checked the asset here in 3dsmax and zbrush, my wall thickness is larger then their minimum specification. I even went through the asset and removed 90% of the detail, reducing it down to a very simple torus shape with and it still fails the automated checks...

I've emailed the service@shapeways.com address with my files but I'm wondering if any users here can help shed any light on what my errors could be? As they seem slow to respond.

I don't have any open faces, inverted normals, floating verts, my scene scale is correct and I've run mesh checks both in 3ds and in zbrush to verify.....but it still fails "automated checks" ... very confusing...

Anybody know what I could be missing?

John Chalfant


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