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"Design could not be validated" when uploading colour model [message #51141] Wed, 11 July 2012 12:57 UTC Go to previous message
avatar flypig  is currently offline flypig
Messages: 17
Registered: August 2011
Go to my shop
Junior Member
I've been trying to upload a coloured VRML 2.0 file to shapeways, but no matter what I do it seems to either cause errors, or lose its colour. The file was exported from MeshLab (after importing a PLY file generated elsewhere), and uploading it causes the following error to be emailed back:

Quote:

We're sorry, but there was a problem with processing your product called 'String Ball 5'. It didn't pass all the checks that we run to make sure a design is printable. Here's the error message:

The design could not be validated.

This means that we had problems recognizing your file. 9 times out of ten there is a super simple fix for this problem. Download Meshlab, a free and open source tool for fixing your designs. Open the file, save as STL and upload once more. This should fix your problem. This issue has to do with different 'dialects' of STL and we are working on a fix.



If the file is converted to X3D or STL then it will upload fine, but all of the colour is lost (the result is here in case it helps: http://shpws.me/a4gW ).
[Edit: I've deleted the colour-free version now, but the full-colour version is available here: http://shpws.me/aorB )


Can I ask whether this is something that anyone else has experienced, or has any idea about how to fix? I'm happy to share the model file if this would help?

[Updated on: Wed, 11 July 2012 20:43 UTC]


Website: http://www.flypig.co.uk/

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