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Now impossible to print a catalogue for consumers [message #54847] Thu, 04 October 2012 12:47 UTC Go to previous message
avatar AotrsCommander  is currently offline AotrsCommander
Messages: 53
Registered: October 2009
Go to my shop
Member
I used to be able to, when going to a convention, be able to print off my catalogue from the "my models" page, so that I could tell my potential customers - most of whom have never heard of 3D printing, or certainly not as a viable consumer concept - how much an item costs, so they have some idea. Previously, the costs on "my models" pages were the costs including mark-up, so I could just print them all off and be done with it. Job done, move onto the next job.

Now, not only are all the costs on my models pages sans mark-up - which, while it makes it easier for me to place an order, it makes finding out what the prices-including-mark-up for consumers much harder - (it would be really useful to be able to toggle between the two for exactly this purpose), but most annoyingly of all, the prices, when the page is printed in grid format, are obscured by an invisible white line that cuts them off half-way through (see attached picture), rendering the excercise pointless (and in list format, taking up far too much space, most of which is just wasted). I can only assume this is some sort function of the price-display script on the webpage that the printers are incapable of dealing with. I have a catalogue of over 150 models now, and going through to manually find all the consumer prices and write them down with a pen is not only a very long and tiresome job, but looks very unprofessional as well.

Unfortunately, by this point, given bugs and glitches that crop up even on the business end of the website, I do not realistically expect this problem to be addressed; but I do feel it necessary to at the very least, voice my concerns, as once again, like every "improvement" made to the shop-side-interface of Shapeways in the last twelve months, it has made a task that was formerly quick and easy much more time consuming or in some cases, flat-out impossible. It is extremely frustrating to be out trying to promote not just my models, but Shapeways itself and the technology (especially as I get nothing for it), and then to find it more and more tedious and annoying to run my shop, with an often clunky, and distressingly frequently buggy interface, that is frequently functionally inferior to the one used prior to October last year (for minimal to no aesthetic gain).

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