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Serious Customer Service Issue [message #50489] Thu, 28 June 2012 06:14 UTC

Pilgrim1908
Messages: 10
Registered: October 2011
Go to all my models

Junior Member

I've just been told that Shapeways has decided not to refund sub quality prints - ie those where due to the failure of the Shapeways staff to align the model correctly in the print tray the model is marred by visible stepping and knitting. Please note this is the result of the actions of Shapeways staff and is not a problem with the materials or printing process. This is a big blow as I always had the confidence to order knowing that if there was a production issue Shapeways would correct it. Until this issue is addressed I'm sorry but I will not be reordering, and I would urge others to do likewise.

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	Serious Customer Service Issue By: Pilgrim1908 on Thu, 28 June 2012 06:14 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 06:44 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 06:49 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 06:58 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 07:11 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 07:16 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 07:46 UTC
	Re: Serious Customer Service Issue By: pfeiffer stylez on Thu, 28 June 2012 07:32 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 07:54 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 08:14 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 09:12 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 09:30 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Thu, 28 June 2012 11:06 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 11:29 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 12:15 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Thu, 28 June 2012 12:44 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 13:10 UTC
	Re: Serious Customer Service Issue By: watkins.sonny@gmail.com on Thu, 28 June 2012 13:52 UTC
	Re: Serious Customer Service Issue By: BillBedford on Thu, 28 June 2012 15:27 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 17:28 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 11:06 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 11:35 UTC
	Re: Serious Customer Service Issue By: virtox on Thu, 28 June 2012 11:38 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 12:20 UTC
	Re: Serious Customer Service Issue By: virtox on Thu, 28 June 2012 12:55 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 12:55 UTC
	Re: Serious Customer Service Issue By: virtox on Thu, 28 June 2012 13:04 UTC
	Re: Serious Customer Service Issue By: Youknowwho4eva on Thu, 28 June 2012 12:57 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 13:10 UTC
	Re: Serious Customer Service Issue By: pfeiffer stylez on Thu, 28 June 2012 13:27 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Thu, 28 June 2012 14:22 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Sat, 30 June 2012 11:40 UTC
	Re: Serious Customer Service Issue By: BillBedford on Thu, 28 June 2012 13:52 UTC
	Re: Serious Customer Service Issue By: stannum on Thu, 28 June 2012 22:39 UTC
	Re: Serious Customer Service Issue By: natalia on Thu, 28 June 2012 18:13 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Thu, 28 June 2012 18:51 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Thu, 28 June 2012 21:03 UTC
	Re: Serious Customer Service Issue By: GWMT on Thu, 28 June 2012 21:37 UTC
	Re: Serious Customer Service Issue By: GWMT on Thu, 28 June 2012 21:50 UTC
	Re: Serious Customer Service Issue By: natalia on Thu, 28 June 2012 22:56 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Thu, 28 June 2012 23:20 UTC
	Re: Serious Customer Service Issue By: Phxman on Tue, 09 October 2012 07:27 UTC
	Re: Serious Customer Service Issue By: mkroeker on Tue, 09 October 2012 09:04 UTC
	Re: Serious Customer Service Issue By: Youknowwho4eva on Tue, 09 October 2012 14:19 UTC
	Re: Serious Customer Service Issue By: pfeiffer stylez on Thu, 28 June 2012 23:21 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Fri, 29 June 2012 00:16 UTC
	Re: Serious Customer Service Issue By: Bathsheba on Fri, 29 June 2012 02:38 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Fri, 29 June 2012 07:07 UTC
	Re: Serious Customer Service Issue By: danttonov on Fri, 29 June 2012 08:08 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Fri, 29 June 2012 08:08 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Fri, 29 June 2012 07:57 UTC
	Re: Serious Customer Service Issue By: pfeiffer stylez on Sat, 30 June 2012 20:56 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Sun, 01 July 2012 03:16 UTC
	Re: Serious Customer Service Issue By: Youknowwho4eva on Fri, 29 June 2012 13:01 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Fri, 29 June 2012 13:27 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Fri, 29 June 2012 13:58 UTC
	Re: Serious Customer Service Issue By: Youknowwho4eva on Fri, 29 June 2012 15:12 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Fri, 29 June 2012 15:17 UTC
	Re: Serious Customer Service Issue By: aeron203 on Fri, 29 June 2012 15:57 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Fri, 29 June 2012 23:15 UTC
	Re: Serious Customer Service Issue By: aeron203 on Sat, 30 June 2012 15:39 UTC
	Re: Serious Customer Service Issue By: natalia on Fri, 29 June 2012 16:18 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Fri, 29 June 2012 20:47 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Fri, 29 June 2012 21:06 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Fri, 29 June 2012 22:02 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Fri, 29 June 2012 22:40 UTC
	Re: Serious Customer Service Issue By: stop4stuff on Fri, 29 June 2012 22:45 UTC
	Re: Serious Customer Service Issue By: Pilgrim1908 on Sun, 01 July 2012 05:52 UTC
	Re: Serious Customer Service Issue By: watkins.sonny@gmail.com on Fri, 29 June 2012 20:59 UTC
	Re: Serious Customer Service Issue By: natalia on Sun, 01 July 2012 13:55 UTC
	Re: Serious Customer Service Issue By: Bunrattypark on Fri, 06 July 2012 17:16 UTC
	Re: Serious Customer Service Issue By: GWMT on Fri, 06 July 2012 19:58 UTC
	Re: Serious Customer Service Issue By: Zoe Brain on Mon, 09 July 2012 02:41 UTC
	Re: Serious Customer Service Issue By: PlainOrb on Thu, 26 July 2012 03:21 UTC
	Re: Serious Customer Service Issue By: natalia on Thu, 26 July 2012 22:09 UTC

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