| Model preview not showing current model [message #47928] Sat, 05 May 2012 13:27 UTC |
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Approx 10 hours ago I uploaded a new model. As I made revisions I uploaded about 5 different versions, however the static preview image has not changed at all since the first one was uploaded.
The image should show a bail on the pendant on the right hand side (pendant lying down) but it is missing. The dimensions are correct, however. Finally, I uploaded the pendant standing up and very briefly saw the image correctly at some point during the process. Believing I hadn't allowed enough time for the system to update (never a problem before) I left it overnight. However, still the image has stayed the same.
Now, if you click on the spinning 3D preview it DOES show correctly! (as it did last night).
If you want to see this for yourself please click below.
LINK HERE
Glenn
Glenn ------ My Website Third Dimension Jewellery
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