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Forum: Customize
 Topic: Difficult to edit existing CustomMakers
Difficult to edit existing CustomMakers [message #129989] Sun, 20 December 2015 20:33 UTC
avatar MrNibbles  is currently offline MrNibbles
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For the last week or so it's been difficult to edit the sizes of the CustomMaker text and image boxes. They have not been visible in several models that have already been set up for customizing. The parameters such as box sizes and engraving/embossing depths show up, just no boxes. Loading the CustomMaker edit box can also be excruciatingly slow. It seems you can delete the boxes and put in new ones but that is a hassle. All I want for Christmas is to be able to adjust the sizes of the existing boxes using the puller tabs.




update:
Now I am able to edit the boxes of the latest attempt, but it took a bunch of page refreshes before the boxes showed up. Is this is a simple delay issue?

[Updated on: Sun, 20 December 2015 20:38 UTC]

 Topic: My first customize - Fractal Bracelet with your name on it
My first customize - Fractal Bracelet with your name on it [message #129667] Sun, 13 December 2015 16:39 UTC
avatar MANDELWERK  is currently offline MANDELWERK
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I was redesigning this bracelet to make it hardier and while at it I made it customizable.

Check it out and tell me what you think: http://shpws.me/L6oH

index.php?t=getfile&id=128298&private=0

[Updated on: Sun, 13 December 2015 16:41 UTC]


Harvesting the infinite fields of virtual surreality in the parallel cosmos of 3D fractals. www.ByFractalMathematics.com
 Topic: Hockey stick with custom text sizing issue
Hockey stick with custom text sizing issue [message #129644] Sat, 12 December 2015 20:18 UTC
avatar draw is currently online draw
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I have a simple hockey stick pendant design that I'm offering with text customization. I'm not clear on what font sizes can be used with the different materials and still get something legible. How small can you go? According to the setup in the model editor the text string will be

Size
70.07 x 4.60 mm

The text area is 2.5mm thick so 1 mm engraving with steel is possible but will the 4.6 mm tall font be too small with all combinations of small and capital letters or numbers? The help guide only shows recommendations for engraving or embossing depths but not for vertical text box dimension.

Presently the engraving depth is set at 0.6 mm and the description tells customers that they should not attempt to customize this product in steel. Are there any plans to disable the purchase of a customized part in specific materials based on combinations of settings, either manually or automatically?

index.php?t=getfile&id=128169&private=0


  • Attachment: OINK.jpg
    (Size: 16.91KB, Downloaded 30 time(s))

[Updated on: Sat, 12 December 2015 20:21 UTC]

 Topic: CustomMaker echos
CustomMaker echos [message #128772] Thu, 03 December 2015 06:50 UTC
avatar MrNibbles  is currently offline MrNibbles
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Is this echo or multiple projection thing still a problem when the prints get made? Or is it just a problem during the preview process? It does provide an interesting effect however.

index.php?t=getfile&id=126716&private=0

 Topic: getting greater visibility of customizations?
getting greater visibility of customizations? [message #126154] Mon, 16 November 2015 05:21 UTC
avatar MrNibbles  is currently offline MrNibbles
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Has anyone done any investigation into improving visibility of customization on various materials? On some materials customization is difficult to see, for example embossing on red SF. But engraving on blue SF can be very legible. Not having done much customization with many colors my gut is saying that engraving will generally be better than embossing but I'm throwing this out for other people to comment. I'd imagine customization heights/depths are also a factor.

In addition to smart material embossing/engraving combinations has anyone thought about post-processing customized parts to improve visibility? For example highlighting customizations with a stain or permanent marker? Would the parts need to be sealed first to avoid smudging and ruining the prints?

I suppose this problem goes away when the day comes that you can do a full color print (plastic or otherwise) and define the color(s) of the customization. But we aren't there yet so what can we do now?



 Topic: Orientation of image box
Orientation of image box [message #123198] Tue, 22 September 2015 19:21 UTC
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I haven't seen this one yet, but for the image, the grey preview looks upside down on the model I'm adding it to, but the preview image (shapeways star) you can't tell the orientation of the box. Would be nice if it maybe had text that said top?


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
 Topic: Custom Maker
Custom Maker [message #122238] Fri, 04 September 2015 06:45 UTC
avatar yelenaportman  is currently offline yelenaportman
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There should be an option to add multiple text boxes to allow for more flexible customization.
 Topic: Here is my first product print set using CustomMaker
Here is my first product print set using CustomMaker [message #122195] Thu, 03 September 2015 19:19 UTC
avatar StyledForYou  is currently offline StyledForYou
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Steel:
index.php?t=getfile&id=114963&private=0
Polished Metallic Plastic:
index.php?t=getfile&id=114964&private=0
Blue Strong and Flexible:
index.php?t=getfile&id=114965&private=0
Purple Strong and Flexible:
index.php?t=getfile&id=114966&private=0


 Topic: Suggest change CustomMaker algorithm of work
Suggest change CustomMaker algorithm of work [message #121587] Sun, 23 August 2015 08:58 UTC
avatar panguver  is currently offline panguver
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Hi,

I think that if designer will set thickness for CustomMaker - it will not good idea because such parameter is variable for different materials. So I suggest fix minimal value for thickness according to selected material and let buyer set bigger (but not smaller) values. In this case designer will define only area and probably mask for area and all other parameters will be controlled by SW (minimal thickness according to selected material) and buyer as he want.

Thank you.
 Topic: Overlaying text box on image box
Overlaying text box on image box [message #121401] Wed, 19 August 2015 02:39 UTC
avatar MrNibbles  is currently offline MrNibbles
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On some parts I want to offer personalization in either text or image in the same exact area. The customer can decide which they want to use. So it's kind of a pain to adjust the boxes because the dimension slider controls for both text and image boxes are active at the same time during set up. If you could at least enable just one box at a time during set up editing that would help a lot. Or if we could use a common box for both that would also work.

Of course the predefined box placements are rather limiting in the first place, so if you could come up with a scheme to let the buyer place (multiple) images or text lines wherever they want that would be a better solution in the long run.
 Topic: Another idea for CustomMAKER for the color materials
Another idea for CustomMAKER for the color materials [message #121274] Sun, 16 August 2015 20:49 UTC
avatar numarul7  is currently offline numarul7
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We are now at custom engraving / embossing text / images.

Next feature I propose is custom UV maps to be submitted by the designer/artist for templates.

In special this feature it is for COLOR PRINTED MATERIALS (Sandstone for now ) (aka taking account the future of new color plastics and stuff)

Uploading different character designs and stuff to be made in Sandstone with only difference being only the UV mapped texture it is making a very simple idea to become a full blown shop out of proportions and bad organisation in the end on all Shapeways.

This can be enhanced further with generated UV mapped textured text input -> similar to how custom maker is for embossing / engraving now.


numarul7 jewelry and design
 Topic: CustomMaker for Porcelain?
CustomMaker for Porcelain? [message #121098] Thu, 13 August 2015 18:06 UTC
avatar MrNibbles  is currently offline MrNibbles
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Has anyone tried customizing a porcelain product yet? Porcelain is missing from the depth recommendations list so maybe it's a bad idea? Also I'm not sure if 1mm depths are at all sufficient after the parts are glazed, but customizing an unglazed area on the bottom would work in many situations.

Quote:

. material guidelines. We've created a summarized table for you for quick reference:

Material Minimum Size for Engraved Details Minimum Size for Embossed Details Notes
Strong and Flexible Family 0.2 mm 0.2 mm 0.5 mm for Readable Text
Metallic Plastic 0.7 mm 0.7 mm
Polished Metallic Plastic 0.8 mm 0.8 mm
FUD/FXD 0.1 mm 0.1 mm
Detail 0.2 mm 0.2 mm
Platinum & Gold 0.35 mm 0.40 mm
Premium Silver 0.35 mm 0.40 mm
Raw & Polished Silver 0.3 mm 0.3 mm
Precious Plated Metals 0.35 mm 0.40 mm/td>
Brass/Bronze Raw 0.30 mm 0.35 mm
Brass/Bronze Polished 0.35 mm 0.40 mm
Steel 1.0 mm 1.0 mm
For more guidance on how to think through how to choose what emboss or engraving detail depth to choose, check out our FAQ.
 Topic: CustomMaker option not displaying for my product
CustomMaker option not displaying for my product [message #120918] Tue, 11 August 2015 11:19 UTC
avatar Rocket_Hurricane  is currently offline Rocket_Hurricane
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I have a product with the CustomMaker option enabled (an image box). A week ago I order a print from this model which was cancelled by Shapeways due to not meeting minimums for the material. I have contacted Shapeways about this and they will allow me to resubmit the same print, but now the CustomMaker option is not working. It is still enabled on my product, but when I view the product the option to add an image is not displayed. I had not changed the settings of the product since I originally set it up so I don't know why it stopped working. Any ideas?

Here is the link to my model: https://www.shapeways.com/product/HB8Q282AX/custom-1-quot-di a-usc-gs-triangulation-station-replica

Thanks
 Topic: Feedback - usability and 1 text box limit
Feedback - usability and 1 text box limit [message #120405] Sat, 01 August 2015 14:39 UTC
avatar mdavisstudios  is currently offline mdavisstudios
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Feedback on custom maker:

I'm excited to get this into place for a pair of cufflinks, but need the option to add more than just one text box.
Unless I'm mistaken you can only add one text box (if you can in fact add more then this option should be much more obvious).

Additionally after you click 'add text box' it should be more obvious what you do next. (a simple popup that says 'click on your model where your thing should go'? or similar could work well).

thanks for getting going on this feature; it has lots of potential.
 Topic: [Resolved] - CustomMaker not working. Period.
[Resolved] - CustomMaker not working. Period. [message #120294] Thu, 30 July 2015 22:02 UTC
avatar lensman  is currently offline lensman
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I have uploaded a new model. I want to add text to it myself using CustomMaker. When I click on the 'Add Text Box' field it and the 'Add Image Box' grey out and I can do nothing to the model except turn it around. I have tried this multiple times. At one point I actually did get the Image to appear to allow me to add an image but when I cancelled that and went back in I still could not add either text or an image.

Just wasting my time here... This is the model URL.
https://www.shapeways.com/product/DXES2XWAJ/marias-pendant?k ey=319e763ffd9da97cb8799612ed670f87

Note that I had to double the size of it to see if that made any difference. It did not. I am now going to have to add the text myself and re-upload just as I always do.

EDIT: Despite the fact that the model was fully uploaded, rendered, etc. when I tried this originally, I have now re-tried and it seems to be working.

[Updated on: Thu, 30 July 2015 22:47 UTC]


Glenn ------ My Website Third Dimension Jewellery
 Topic: The engraving depth
The engraving depth [message #120041] Mon, 27 July 2015 15:15 UTC
avatar TeresaBiagi  is currently offline TeresaBiagi
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Hello
I have been setting the depth to 0.5mm, saved the changes and it will go back to 1mm
That will not give a good result at the finished piece. Can you please fix that
 Topic: Bug: Detail Depth
Bug: Detail Depth [message #119791] Wed, 22 July 2015 14:28 UTC
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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1: set the detail depth to 1mm.
2: Save changes, view product, go back to edit page
Result: Slider moves back to default position but says 1mm
Maybe I can slide it and make it more than 1mm? No, it stays at 1mm.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
 Topic: Error: Embossing/engraving attribute for text/images
Error: Embossing/engraving attribute for text/images [message #119721] Tue, 21 July 2015 05:40 UTC
avatar woody64  is currently offline woody64
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Currently if you set embossing or engraving this attribute is then owned by both boxes (text and image).

In my test I wanted to have the picture engraved and suddenly also the text was engraved ...

But the rest is at least not so bad at all:
- image engraving worked with the first shot
index.php?t=getfile&id=108638&private=0


[Updated on: Tue, 21 July 2015 18:15 UTC]


More then 10000 items sold over SW (but still a hobby)
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More then 270 shop items (more then 146 already printed once) More the 500 successful Products (Items&material printed once)
 Topic: Option to add text to round surfaces
Option to add text to round surfaces [message #119717] Tue, 21 July 2015 05:25 UTC
avatar numarul7  is currently offline numarul7
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It happens that the text input fails on the round surfaces and full on them.

Upload a plain bracelet -> add text input -> lands not on full surface of the bracelet.

Maybe adding a curve to edit the text placement or something for this thing of surfaces.

Usable in :

Rings , Bracelets , Round bases for Sculptures , ornamental round objects etc


numarul7 jewelry and design
 Topic: Co-creator pricing in strong and flexible plastic
Co-creator pricing in strong and flexible plastic [message #104707] Thu, 11 December 2014 20:45 UTC
avatar drloris  is currently offline drloris
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I figured I'd post this here rather than in the shapeJS forum, because it's presumably a shared issue.

How does the new pricing scheme for Strong & Flexible Plastic work with co-creators?

For example, suppose I created a co-creator describing arbitrary geometric shapes, all with volume of, say, 6 cubic centimetres.
Then the max volume would obviously be 6.001cm^3 or something.

But the machine cm^3 would vary depending on whether it was a sphere, cylinder, cube, torus or whatever.

Do I have to worry about that? Would models get rejected for having too much surface?

Furthermore, is there an issue with number of separate pieces?
 Topic: Co-Creator Exceeded Max Volume Issue
Co-Creator Exceeded Max Volume Issue [message #103031] Sun, 16 November 2014 20:54 UTC
avatar bluecaboosestudio  is currently offline bluecaboosestudio
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The volume of my original model is 3.170 cm^3, and the only co-creator option is to change its color. Color doesn't affect volume, so I made the co-creator max_volume field 3.170 to match the original model. I placed an order for the default color of the model, yellow, so on my co-creator todo list I simply re-uploaded the exact same model file that was already on the site, but then I received an email telling me I've "exceeded the max_volume allowed on the co-creator template."

In the same order, I'm also having 8 other models printed where I ordered the "default" color and just reuploaded the files for them that were already on the site, and for each of them I didn't receive any errors. Those 8 also have max_volume set exactly the same as the original model.

My solution: To make the order go through, I simply took about 0.001 cm^3 off the problem model and uploaded that slightly smaller file to my todo list, and then in my customization settings I increased max_volume to 3.1701 so that any future orders will go through without a hitch.

I'm wondering if maybe the issue is that the original model has a volume of something like 3.1701 cm^3, and though Shapeways doesn't show the last digit, it's taking it into account when processing the co-creator max_volume field.
 Topic: Shapeways Insiders!
Shapeways Insiders! [message #95484] Wed, 06 August 2014 17:07 UTC
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Do you think you have what it takes to be a Shapeways Insider? Do you have helpful knowledge of materials? Do you want more from your shop?

Well than we're looking for you! Read more here on the blog and be sure to fill out the form linked here.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
 Topic: Re-ordering of rejected models
Re-ordering of rejected models [message #63359] Wed, 06 March 2013 17:02 UTC
avatar vaclav.mazany  is currently offline vaclav.mazany
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From time to time Shapeways changes it's strict rules for the 3d printing process, which is kinda normal. But when this happens and someone orders the model, which gets rejected (it doesn't actually matter, if it's because of this), even when it was printed several times before. I know this was discussed here in the Forums already many times.
But, can't you (Shapeways) contact the designer (me), before you cancel the order and issue a refund ? I'm talking about co-creators which were printed already before. This is actually driving me nuts, as I have to contact the customer, he has to reorder it and so on.
I mean, I have 4 days to complete the order - because it's a co-creator, but you cancel the order strait away. Why not contact me, send me the screenshots with the issues, I will send / re-send the STL model, you'll check it and we WON'T BOTHER the customer with this stupid process of him re-ordering stuff.
One way or another, you still do check the model everytime I resubmit it, the price stays the same (it's a co-creator), there's plenty of time to finish the updated model (it's a co-creator), so what's the point in cancelling the orders and pushing customers to reorder it?
Again, I'm talking about model (co-creator), which WAS printed before, but rules changed from that time.
 Topic: Are the variables stored in shapeways?
Are the variables stored in shapeways? [message #45671] Sun, 18 March 2012 22:33 UTC
avatar skatersollie  is currently offline skatersollie
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I was just looking into this and is probably what i've been looking for...it thought it was something different...by the name of the title.. I thought it was a collaboration of designs by many didfferent designers. when in reality it's a template design interface...So basically it's where the designer models and places certain variables theat the customer may select.. Are the varibales stored in the shapeways database or does the customer specify and then models are reuploaded by the designer..The main feature i'd use is for scaling different sizes and colors...I guess the best way to find out is just try it out myself..


http://www.skatersollie.com
 Topic: Ring sales by size
Ring sales by size [message #45606] Fri, 16 March 2012 21:34 UTC
avatar cymonsgames  is currently offline cymonsgames
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As this is related to co-creators I'll post it here. i hope this is the right forum for this sort of stuff.

I was wondering if anyone has some sort of data sample of ring sales by size. I can't find it online at all. Something like "out of 100 sales X were size Y:" and so forth.
 Topic: 2 issues with co-creators
2 issues with co-creators [message #36428] Tue, 11 October 2011 17:38 UTC
avatar Magic  is currently offline Magic
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Hi all,

I had to face recently two issues with co-creators.

First the error message for co-creators is not explicit.
There was a problem when I uploaded one of my co-creators and I got the following message:
Quote:

Hello,

We are sorry to report that there is a problem with your personalized template
Happy Event Bead, Event Bead Sky.zip.

It did not pass the check model_correction.


This message is typically of no use.
I uploaded the very same model in my shop (without going through the co-creator mechanism) and this time I got this message:
Quote:

We just finished processing your product, Event Bead Sky, and ran a few checks on it to make sure your product can be printed.


Unfortunately, we were not able to process and thus print your product. The error message was:
Your object has not the correct size.

The size is 0.00 x 0.00 x 0.00 cm / 0.00 x 0.00 x 0.00 inch.


OK, now I can do something. Knowing the problem, you can fix it.
Can we have the same level of detail on message error for co-creators as for standard models?

Second, when i tried to fix the issue, I went back to the co-creator customization page and the customization texture was not visible anymore:
index.php?t=getfile&id=11383&private=0
This is a huge bug. I had saved the image before, so I was able to go on anyway, but what if I did not keep a copy of this image? It would have been impssible to finish the customization.

Anyone noticed the same things?


So many things to design, so little time...
 Topic: Managing Co-creation template
Managing Co-creation template [message #22054] Sun, 02 January 2011 23:03 UTC
avatar artificial  is currently offline artificial
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There are two things that annoys me with the the (web)design of "Manage Template Details".
If I want to change anything, I have to click "Manage Template Details", then unpublish the model as a template, and then re-click the "Manage Template Details". There should be a "view" and a edit button. The edit button should unpublish the model and take me to the webforms where I can edit the details - with one click instead of 3 clicks. The view should just unhide the template details.

Then there is the "+" button next to the last value. It is a bit ambiguous, because will it add the value or will it give me a new value. It turns out that it gives me a new value.
But the last value always have the "+" button next to it, so I cannot delete it, because it doesn't have a trashcan next to it.

Hope you'll fix theese minor web-design details.

Thanks for your always great service!
Artificial / Anders:)
 Topic: Shipping Labels
Shipping Labels [message #13932] Wed, 23 June 2010 23:16 UTC
avatar dcooleo  is currently offline dcooleo
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I have done a co-creator shop for my Keeper Ring model. I have shipped multiple rings to myself and in the latest shipment of three I was pleased to see a label on the individual rings. The only problem I have is that these labels do not give the size for each ring. Perhaps this would be a special addition to add to the co-creator prints?
 Topic: Co-Creator platform
Co-Creator platform [message #13542] Thu, 10 June 2010 15:56 UTC
avatar pp  is currently offline pp
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This is the place to post, discuss or simply read about our Co-Creator Platform. Questions, feedback, updates, ideas, comments... anything as long as it's about the Co-Creator Platform

I will be posting anything even remotely related to our Co-Creator platform here....

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