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Forum: Suggestions & Feedback
 Topic: Render Tool
Render Tool [message #109154] Thu, 29 January 2015 06:43 UTC
avatar berky93  is currently offline berky93
Messages: 67
Registered: August 2009
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Very often when I create a product I'll use Shapeways' built-in renders to get a sense of how it might look. Unfortunately, this is a rather complex process, made even more so by the fact that I prefer to not have the material renders visible on the product pages (something I assume I'm not alone in). In order to do so I have to:

1) enable the materials for sale
2) wait for the default pose to render
3) orient the model and set it to render
4) enable material renders
5) wait for the product page to update with the new renders
6) download or otherwise save the images I want
7) disable material renders

It would be really useful if there was a way to render and view images using the existing engine without having to go through all of that. Perhaps it could be integrated into the new 3D tools or elsewhere as a separate preview render tool. That way renders could be queued on-demand instead of automatically removing the wait time, and shop owners wouldn't have to enable them on product pages just to download an image.


Check out my new shop Illogical!
 Topic: Facebook / Adwords conversion tracking - need help from Shapeways so we can run ads for our products
Facebook / Adwords conversion tracking - need help from Shapeways so we can run ads for our products [message #108583] Thu, 22 January 2015 20:52 UTC
avatar UtorCase  is currently offline UtorCase
Messages: 40
Registered: October 2013
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Hello,

Facebook and Google Adwords let one run ads with conversion tracking and the campaign is auto optimized by them. For this, one would need to install so called conversion tracking for the shop.

Can Shapeways implement this feature? It is similar to showing the Google Analytics code on the shops page, but this one would show our conversion tracking javascript code on the checkout pages

Here is an inspiring story http://www.businessinsider.com/he-used-to-work-in-a-gas-stat ion--now-hes-making-millions-off-facebook-traffic-2014-3

and here is FB overview https://www.facebook.com/help/435189689870514/
 Topic: A link to the shop when viewing a profile
A link to the shop when viewing a profile [message #108413] Mon, 19 January 2015 23:28 UTC
avatar NikkruGadgets  is currently offline NikkruGadgets
Messages: 159
Registered: January 2014
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Hi,

I have often found myself looking at a profile of a designer and being curious about the work they've done but there is no link to see their designs or shop.
The only way is to click on the link to the last message and then click on link in the forum message header.

It would be neat if that link would be in the profile as well.


Organic, miniatures, visualization and animation http://www.nikkrugadgets.de/home/home-eng/
 Topic: Exempting articulating designs from polishing box size rules
Exempting articulating designs from polishing box size rules [message #107965] Thu, 15 January 2015 19:53 UTC
avatar draw  is currently offline draw
Messages: 362
Registered: March 2013
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I posted this in the 3D printing thread. It is probably best logged here.

https://www.shapeways.com/forum/index.php?t=msg&th=24219 &start=0&

In essence articulated designs may be designed to minimize price and maximize machine efficiency but can be rejected in polished materials because of a smaller polishing box size limitation even though they would fit in the polisher after printing. So looking for a better check, automated or manual, that removes the rejection for such cases. Or invest in a larger polishing machine that does not clash with the printer rules.
 Topic: manage "my models"
manage "my models" [message #105911] Mon, 22 December 2014 18:42 UTC
avatar aryser  is currently offline aryser
Messages: 31
Registered: November 2012
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I have many objects and miss a possibility to cluster them and to move from one to the next. (I could not find a existing thread)

Two ideas for the Shapeways site:

1. Creat the possibility to move within a selection/search: add arrows "previous" and "next"
index.php?t=getfile&id=82270&private=0

2. Add a text field to the object where owner can give a short text to sort. (cube1, cube2, housebig1, ......)
Add "private sort" in to this selection.
index.php?t=getfile&id=82271&private=0
This or something better would help me a lot!

thanks
aryser

  • Attachment: next.JPG
    (Size: 11.88KB, Downloaded 60 time(s))

  • Attachment: sort.JPG
    (Size: 12.96KB, Downloaded 57 time(s))

 Topic: More and Better Customization Options
More and Better Customization Options [message #104151] Tue, 02 December 2014 13:14 UTC
avatar LuCh  is currently offline LuCh
Messages: 2
Registered: January 2012
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Hi

I'm selling my first customizable model and I immediately bumpt into a few issues so I have a few suggestions to further improve it.

1) The ability to change the order of the user input options in the Custumization Settings box. Eg.: by dragging or a number text box

2) Adding pop-up options. Eg.: First only radio buttons, depending on which radio button you select you get another input type like a textbox

3) The ability to upload different versions of a model and giving the user the ability to choose between these and also if he/she wants customization or not. This way the process gets sped up a lot since the designer doesn't have to upload for every option or in case of different sizes (eg.: rings) the designer doesn't have to make a new page for every single size.
Eg. for a ring combined with 2) the options could be: two radio buttons with regular and customize, if you select regular you get a drop down list with sizes, if you select customize you get the options for the customization.

4) The ability to review a customized model in the Co-Creator To Do List after uploading just like you would regularly with a viewer and basic checks. At least something more then only "succes".


I hope everything is clear? Please let me know if it isn't.
If I think of something else I'll add it to the list and if someone else thinks of something feel free to make a suggestion yourself.

[Updated on: Tue, 02 December 2014 13:16 UTC]


Bavo aka LuCh from Tree Deer
 Topic: Send model as gift to other users
Send model as gift to other users [message #104040] Mon, 01 December 2014 04:08 UTC
avatar ProjectMobius  is currently offline ProjectMobius
Messages: 136
Registered: August 2014
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I was thinking one day that it would be great if we could send our models to other users as gifts which means the owner of the models would pay the at cost. It would then add it to the cart of the 'giftee' until they check out the cart with other items (you don't want to make them pay for shipping for just an item you want to send them)

Or even a gift code that allows them to redeem the gift whenever they want.


Porfolio: http://www.project-mobius.com
 Topic: Pricing by default
Pricing by default [message #103957] Sat, 29 November 2014 14:39 UTC
avatar panguver  is currently offline panguver
Messages: 437
Registered: November 2013
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Hi all,

What are you think about smart control for pricing/designer's fees like on attached picture?

If any shop owner will able to set default settings for all possible materials/finishes, he will no need to use pricing by csv files.

More over, it's best way for setting discounts for groups of items in shop.

Thanks.

PS. No one wants to really dynamically control the prices without csv???

[Updated on: Tue, 23 December 2014 15:40 UTC]

 Topic: Responsive Widget
Responsive Widget [message #103294] Thu, 20 November 2014 08:45 UTC
avatar Bathsheba  is currently offline Bathsheba
Messages: 469
Registered: August 2008
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Shapeways Crew
I'm redesigning my website to be completely responsive. More than half my viewers are on mobile or tablet devices, and it's way past time to get with the program.

The only thing left that's not responsive is your widget.

Can that be fixed?

Or at least fix the "cols" switch? That never worked right. If it worked I could do something dumb like hide a wide widget and display a narrower one for small devices or windows. Which would be better than what I've got now.

Thanks,


-Bathsheba
http://bathsheba.com
 Topic: Categories request
Categories request [message #103087] Mon, 17 November 2014 22:52 UTC
avatar frigate56  is currently offline frigate56
Messages: 12
Registered: September 2014
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I'm putting 1/1000 scale naval miniatures in my Shapeways store.
I want to add categories so shoppers can easily find them, but the existing categories and browsing options don't work adequately for my products.

1. On the edit screen for My Models, your "Miniatures" category is selectable, but there is no subcategory for ship or naval miniatures. Please add one.

2. Also, while the shopping interface offers a "Scale Models" category to visitors, the dropdown menu on the edit screen for my models doesn't show "Scale Models anywhere as a selectable category.

3. Finally, when I click on "Scale Models" on the shopping browser, the hyperlinks list only the following scales:
HO Scale
N-Scale
Z-Scale
1/144
1/160
1/900
1/1800
1/2400
Please add a 1/1000 scale option to this list.
 Topic: About shipping to Japan (expensive, non-express only)
About shipping to Japan (expensive, non-express only) [message #101675] Fri, 24 October 2014 01:11 UTC
avatar f8soulier  is currently offline f8soulier
Messages: 1
Registered: April 2013
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Junior Member
Hi,

Currently only standard shipping is available to Japan. It costs 19.95 and takes about 1 week to 10 days.
It is a bit expensive considering the delay.

I would gladly prefer to either pay 10 to 15 for this standard delivery, and have an Express Shipping option for time critical projects.

I quickly checked post.nl and UPS Netherlands prices, and I think shipments to Japan would be both much cheaper
(and actually faster) if the products were made in the US rather than in the Netherlands.

Thank you.

 Topic: Showing status of unshipped orders when clicked into item sold
Showing status of unshipped orders when clicked into item sold [message #101540] Tue, 21 October 2014 13:10 UTC
avatar ProjectMobius  is currently offline ProjectMobius
Messages: 136
Registered: August 2014
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Senior Member
Hi

Its me again.

Currently we only show Order Date, Model Title, Model ID, Quantity and Total in the popup. Is it possible to include the status of the particular model? We get the status in the sales overview download so I thought it should be feasible to include that in the popup too? One problem I see though, is if someone orders multiple of the same model and these models might not get printed all at the same time depending on printer space, the queue and all that. Perhaps we can have two numbers one in green and one in the black that we have now under Quantity. Green means in production, black means processing etc. And we can show a check mark besides those that have all of the same model printed to show this model is fully complete.

Just a thought :)

Regards
Mobius


Porfolio: http://www.project-mobius.com
 Topic: [Resource Request] Matcaps for Zbrush and other 3D Programs
[Resource Request] Matcaps for Zbrush and other 3D Programs [message #101386] Fri, 17 October 2014 17:07 UTC
avatar Matt.Ostgard  is currently offline Matt.Ostgard
Messages: 1
Registered: November 2008
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To quickly describe Matcaps: they are a method of faking a material surface. It uses an image of a ball with the desired lighting, color, and reflection (so just a render or photograph of a ball) which the shader then matches the surface normal of the geometry to the corresponding angle of the ball in the image.

Sounds complicated, but really what it comes down to just taking a picture of a sphere of each 3d printed material under good lighting conditions and us users will take it from there. The size of the 3d printed sphere doesn't really matter, just large enough so you don't see much stepping would be good. This way we can model and sculpt with the object looking closer to the final 3d printed result.

If you want to learn more about matcaps, you can view the Zbrush docs here: http://docs.pixologic.com/user-guide/materials-lights-render ing/materials/matcap/

[Updated on: Fri, 17 October 2014 17:10 UTC]

 Topic: Resize an uploaded statue
Resize an uploaded statue [message #100910] Thu, 09 October 2014 15:49 UTC
avatar 3dw_it  is currently offline 3dw_it
Messages: 1
Registered: October 2011
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Junior Member
It would be very comfortable to get the possibility to scale a bit an uploaded statue in order to see the price change and eventually order the scaled statue.


3dw.it
 Topic: Please sub-sort
Please sub-sort [message #100568] Tue, 07 October 2014 01:00 UTC
avatar boethos3  is currently offline boethos3
Messages: 1
Registered: October 2014
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Junior Member
On the Website of model trains miniatures, can you make a sort for scale? People that model in HO may not want to see things for N scale, or Z or G, or OO, or O, etc.

That would be helpful.

Thank you

Ken Wilkins
Hurricane, WV
 Topic: Can you format your forum emails better please
Can you format your forum emails better please [message #100224] Fri, 03 October 2014 11:33 UTC
avatar MichaelAtOz  is currently offline MichaelAtOz
Messages: 37
Registered: April 2010
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I have had issues trying to interpet emails of forum discussions.

Here is a forum post:
index.php?t=getfile&id=73187&private=0

Here is what the email of that looks like in Outlook:
index.php?t=getfile&id=73188&private=0

It would be much more readable if the quoted part was clearly separated from the reply part. Formatted much like the web forum layout.

ATM I just ignore the emails, and go to the forum to read them, not the best user experience.

Opportunity for fantastic improvement! :)


Michael

 Topic: Suggestion - with Metalic price increase, consider a Grey-ish SF??
Suggestion - with Metalic price increase, consider a Grey-ish SF?? [message #100204] Fri, 03 October 2014 06:21 UTC
avatar MichaelAtOz  is currently offline MichaelAtOz
Messages: 37
Registered: April 2010
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The 7 Oct price rise makes the Metallic Plastic considerable more expensive than SF.
Some things look good in Grey (even without the metallic) hence a Grey in SF would be a good thing.
Not sure how dyeing basically a faded black would work tho...
 Topic: Netherlander factory for Brazilian orders?
Netherlander factory for Brazilian orders? [message #99307] Fri, 26 September 2014 19:29 UTC
avatar leandroarndt  is currently offline leandroarndt
Messages: 42
Registered: August 2014
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I don't know anything about Shapeways' logistics, the demand at each factory, printer idle time etc. However, a tutorial says that the printing process should occur in the nearest factory. In the case of a shipment to Brazil, it would be the American factory. However, I placed an order two weeks ago, which should be delivered at my home (Brasília, Brazil), and it was printed at the Netherlands!

It took 3 days to arrive at the USA, and will come to Brazil next. There are many direct flights from here to the USA and vice-versa, but none to the Netherlands. If these 3 European days did not exist, I would receive my models today. This might not be a great delay after 12 days until the last item could be produced, but might be the difference between a satisfied and an unsatisfied customer. And it could reflect on freight cost too, and consequently on import taxes, which are calculated on FOB price.

Best regards,

[Updated on: Sat, 27 September 2014 22:16 UTC]


Leandro Arndt
Cristão 3D
 Topic: Feature Request: Forward Shopping Cart to another user
Feature Request: Forward Shopping Cart to another user [message #98827] Thu, 18 September 2014 12:00 UTC
avatar srlt  is currently offline srlt
Messages: 1
Registered: July 2014
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Junior Member
Dear Shapeways Team,

it would be grandiose if one would be able to 'forward' the contents of a shopping cart to another user!

With this feature, I could forward my shopping cart to sales/procurement department, and they could order the items directly. This would eliminate the confusion about 'what material!??' and which quantity for what item??' completely!
Additionally, it would be much easier and time saving to order at Shapeways.

thanks for listening!

greetings
s
 Topic: Ability to sort feed by type
Ability to sort feed by type [message #98498] Fri, 12 September 2014 18:29 UTC
avatar ProjectMobius  is currently offline ProjectMobius
Messages: 136
Registered: August 2014
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Hi all,

I hope this hasn't been mentioned before, I did a search in this sub forum but didn't find anything so I assume it hasn't been brought up. Or maybe its just stupid :)

It would be neat if we could read the feed by "Bought", "Add to list" and "Updated product" etc

Mobius

[Updated on: Fri, 12 September 2014 18:29 UTC]


Porfolio: http://www.project-mobius.com
 Topic: Please add a "notes" section for creators
Please add a "notes" section for creators [message #98356] Wed, 10 September 2014 18:32 UTC
avatar seriaforma  is currently offline seriaforma
Messages: 327
Registered: July 2011
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It would be nice to have a "notes" section that would allow the creator to communicate useful information to the production people. That might allow creators to specify model orientation, or that the model is composed of previously printed elements, or that there may be a special polishing request or area to be handled with special care, or anything else pertinent to a successful print.
 Topic: Shapeways uploader?
Shapeways uploader? [message #97890] Fri, 05 September 2014 07:04 UTC
avatar Freakazoitt  is currently offline Freakazoitt
Messages: 84
Registered: July 2013
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Sometimes I have very bad internet connection. How about having some small program, which will help uploading models without crushing when internet getting too slow or break connection.
 Topic: Deleting model from "My models" page reloads to first page
Deleting model from "My models" page reloads to first page [message #97823] Thu, 04 September 2014 13:07 UTC
avatar Keymaker  is currently offline Keymaker
Messages: 205
Registered: February 2013
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Shapeways Crew
Lets say i want to delete multiple old models from my account that are on second page or further in, after i delete first one i am always redirected to fist page so i again need to load second page and find next model i want to delete/edit/view...

That is just weird and it steals my/our time.


The only thing that limits us is our imagination.
 Topic: Zoom in/enlarge images in shops
Zoom in/enlarge images in shops [message #97707] Wed, 03 September 2014 14:33 UTC
avatar ProjectMobius  is currently offline ProjectMobius
Messages: 136
Registered: August 2014
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Similar to Lego online shop for example, when user mouse over an image, it will zoom in/enlarge the image for better viewing. It also helps to spot mistakes too, at least I find this helpful to me :)


Porfolio: http://www.project-mobius.com
 Topic: Hi Shapeways , A little suggestion for the Material Sample KIT
Hi Shapeways , A little suggestion for the Material Sample KIT [message #96454] Tue, 19 August 2014 01:02 UTC
avatar numarul7  is currently offline numarul7
Messages: 1096
Registered: January 2013
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Shapie Expert
Knowledge Expert
After the FULL COLOR PLASTIC goes in will be nice to have an update to this https://www.shapeways.com/material_sample_kits/ sample kits.

[Updated on: Tue, 19 August 2014 01:04 UTC]


numarul7 jewelry and design
 Topic: New material.. HDPE
New material.. HDPE [message #96362] Mon, 18 August 2014 00:12 UTC
avatar fly2future  is currently offline fly2future
Messages: 52
Registered: February 2013
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An offering for sintered HDPE would be nice, supposedly it's cheaper than nylon and fully recycled inside the SLS machine.
 Topic: Adding money code identifiers to invoice
Adding money code identifiers to invoice [message #94924] Tue, 29 July 2014 19:27 UTC
avatar MrNib  is currently offline MrNib
Messages: 712
Registered: November 2012
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I've been trying to ferret out if I have or have not used a money code from a contest to help pay for an order. The invoices do not seem to include much information when these codes are used other than they have been applied to the order. Some invoices include a descriptor such as "SW money", but I think those are for discount periods when a materials are sale priced or other promotions. In my particular case the code I tried to use was listed as invalid OR expired so I'm not sure what the exact deal is.

Anyway, at the very least it would be nice to include award code numbers, or additional information for other types of promotional credit when used on the invoice so you can verify what has been used. Also if credits expire it would be nice to know those dates upon issuance.
 Topic: Models management / deleting
Models management / deleting [message #94806] Sat, 26 July 2014 23:04 UTC
avatar NikkruGadgets  is currently offline NikkruGadgets
Messages: 159
Registered: January 2014
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Hi!

I often have multiple revisions of a model, or older stuff I want to get rid of, but deleting and cleaning up unwanted models can be rather annoying.
Mostly because if it's not on page one in the list, after you delete a model on let's say page 7, it will reload to page 1. Then you have to go back to page 7 and fine the other models you wanted to delete and go back to where you were each time.

It would be nice if the window would stay on the same page after deleting instead of always reloading to the first page or at least not automatically refreshing the page.
Maybe additionally, it would be nice to have a "delete" mode where checkboxes would appear and you could check all the models you want to delete and then delete all at once.
If possible, manual sorting via drag and drop would be very neat.

Best regards,
Nik


Organic, miniatures, visualization and animation http://www.nikkrugadgets.de/home/home-eng/
 Topic: Exclude admin pageviews of model pages
Exclude admin pageviews of model pages [message #94761] Fri, 25 July 2014 20:06 UTC
avatar giorgio79  is currently offline giorgio79
Messages: 65
Registered: May 2013
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Hello,

I noticed Google Analytics tracks pageviews when I am logged in with my shop owner account. Would be great to make this optional as this distorts my stats.
 Topic: Specifying markup directly no longer possible
Specifying markup directly no longer possible [message #94702] Fri, 25 July 2014 05:35 UTC
avatar giorgio79  is currently offline giorgio79
Messages: 65
Registered: May 2013
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Hello,

I just noticed how the markup input changed on the model edit page. Now, we have to specify the total price instead of the markup, and the markup is calculated auto.

I liked the previous input method better, where I had to specify the markup in an input field and the total price was calculated. Could this be brought back, or the current one changed so either the total price or the markup can be specified?

PS: Also, in case Shapeways decreases price due to advancing tech, Shapeways could easily recalculate the price based on the markup.

[Updated on: Fri, 25 July 2014 05:41 UTC]

 Topic: Label ceramics as "not frost-safe" on materials page
Label ceramics as "not frost-safe" on materials page [message #93945] Mon, 14 July 2014 22:33 UTC
avatar mkroeker  is currently offline mkroeker
Messages: 2839
Registered: June 2012
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Shapie Expert
as per this posting by bluelinegecko.
 Topic: Add this 3D software to the 3D software list
Add this 3D software to the 3D software list [message #93682] Thu, 10 July 2014 04:13 UTC
avatar numarul7  is currently offline numarul7
Messages: 1096
Registered: January 2013
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Shapie Expert
Knowledge Expert
MeshMixer -> Good for beginners made by a freelancer , now owned by Autodesk http://meshmixer.com/ and it is FREE

I personally use Blender 3D , but I think MeshMixer it is good for all ages , being a sculpting and combining software.

It is like Sculptris with steroids! :)


numarul7 jewelry and design
 Topic: Cloisonné enamel for metallic objects
Cloisonné enamel for metallic objects [message #93147] Tue, 01 July 2014 17:19 UTC
avatar aws357  is currently offline aws357
Messages: 52
Registered: June 2008
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It's an article that appeared on Blendernation that gave me the idea... A blender user designed medals in 3D. But my guess is that they where handpainted after.

http://www.blendernation.com/2014/06/30/designing-an-air-for ce-commanders-coin-using-open-source-software/

But it got me thinking there might be a way to add color to medals or jewels printed by shapeways using the cloisonné enamel method described in this wikipedia entry :
http://en.wikipedia.org/wiki/Vitreous_enamel

Basically, colored glass powder is put where you wish to add color and then put in a oven where the powder fuse into a smooth glass panel.

Some cloisonné jewels are quite remarkable when it comes to vividness of colour.
http://www.afmetalsmith.com/contents/details/cloissmile.html

So... Just putting the idea here in case someone @Shapeways find it to be feasible with their current hardware.
 Topic: Affiliate Marketing Program for Shapeways
Affiliate Marketing Program for Shapeways [message #93041] Mon, 30 June 2014 15:17 UTC
avatar Phits  is currently offline Phits
Messages: 16
Registered: May 2013
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Junior Member
Shapeways Crew
I am thinking about going to Affiliate Summit in New York City this August. I am interest in learning how affiliate marketing can help promote my Shapeways shop. Does anyone know if Shapeways is working on a affiliate marketing program?

http://www.affiliatesummit.com


http://www.fitz.com/
 Topic: search options need to be more flexible
search options need to be more flexible [message #92712] Wed, 25 June 2014 14:16 UTC
avatar dracinowsk  is currently offline dracinowsk
Messages: 1
Registered: April 2014
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Junior Member
Need to be able to search using multiple levels of categories I.e. models, trains, n scale, mow. Within lowest level of category, need to sort by newly added items or oldest items first.

If cannot add categories then at least add sorting for newest or oldest items first.
 Topic: 2D-3D stud earrings app
2D-3D stud earrings app [message #92002] Mon, 16 June 2014 13:52 UTC
avatar knil  is currently offline knil
Messages: 6
Registered: May 2011
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Junior Member
I think it would be cool and (supposedly) not very difficult, to create an app that allows people to design 2D models and put them in 3D, like the one Shapeways already has, with the addition of an option to insert the 'stick' for stud earrings or even the piece used for handcuffs. I think the idea could become really popular and at least I would like to use it :) (I know it's not difficult to do it myself in 3D but sometimes sizes drive me crazy XD).
 Topic: Material suggestion
Material suggestion [message #91597] Mon, 09 June 2014 12:09 UTC
avatar kenforst  is currently offline kenforst
Messages: 20
Registered: November 2013
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Junior Member
Is there a specific reason COPPER isn't an available Shapeways material? I think it's more attractive than brass, and not as easily tarnished.
 Topic: Make the Search button for Forums more obvious.
Make the Search button for Forums more obvious. [message #91204] Wed, 04 June 2014 13:37 UTC
avatar jcbear  is currently offline jcbear
Messages: 9
Registered: February 2010
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Junior Member


This is a relatively minor suggestion. It would be handy if the Shapeways Search box, which leads to shopping options, were 'disappeared' from the Forums pages. The much smaller Forums search feature on the right disappears by comparison, leaving users [or me at least] to rummage through years of forum postings of distinctly varying relevance, before we eventually find it.
 Topic: Make changes in design guidelines obvious.
Make changes in design guidelines obvious. [message #91202] Wed, 04 June 2014 13:34 UTC
avatar jcbear  is currently offline jcbear
Messages: 9
Registered: February 2010
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I have previously fallen foul of changes in design guidelines for strong and flexible plastic. [For the later instance, see the posting " Step line in large models."]

This earlier instance involves small dyed prints. I acknowledge that the models involved, again human/ devil figures, are not too easy to get powder out of. Nevertheless, my experience has been that a couple of months ago some [not all] could be dyed successfully, while some could not. I was contacted about the powder problem with these prints, cancelled those that could not be dyed, improved the model's escape holes, and re-submitted the adjusted model. This time, the prints were simply cancelled by Shapeways. And then I noticed another passage in the design rules, which, again, I think includes recent editing to emphasize difficulties with dyeing:

In products contain hollow cavities, they are often filled with powder even after they are removed from the build tray. If escape holes are not large enough, or the geometry of the product makes it difficult to shake or blast the powder out, we cannot successfully clean it. This is especially important for our water-based dyeing process as models cannot be successfully dyed if they cannot be successfully cleaned inside and out. To ensure a successful, cleanable product, make sure to include sufficiently large escape holes for each hollow cavity in your product. Multiple escape holes are recommended for large hollow parts. A single escape hole at the end of a cavity will not allow material in the corners near the escape hole to fully escape; so, multiple escape holes at both ends of the cavity are recommended. If your escape holes are insufficient, try enlarging them, adding more, or filling in the hollow space.

So, I am left to infer that things once possible are now deemed not possible, with the rules adjusted to reflect this.

Now I can appreciate that Shapeways is turning out prints at high volume, and that its economics therefore require that not too much time be spent on fiddling with any one print. I can appreciate that production problems will emerge as the sorts of models ordered evolve – more people will try large prints as they become familiar with the process, more people will want relatively complex dyed prints, and so on.

So if Shapeways encounters production limitations of this sort, and chooses not to solve them (I hope, not to solve them immediately), you might at least give people clear warning that the rules – the 'fine print' – has changed.

Not in some general statement, not buried in months of forum postings, but in a prominent button labelled 'CHECK HERE FOR RECENT CHANGES IN DESIGN RULES' which goes to a full, dated, list of the changes. I think this will make life easier, or at least lessen customer irritation.
 Topic: Ceramic post support during firing
Ceramic post support during firing [message #88469] Fri, 25 April 2014 04:57 UTC
avatar MrNib  is currently offline MrNib
Messages: 712
Registered: November 2012
Go to my shop
Senior Member
I was wondering if it would be possible to optionally support a ceramic during firing in the kiln with some kind of ceramic support post or rod. This would allow top heavy designs or designs with relatively narrow bases to be be fired without falling over in the kiln. It would also allow complex designs to be properly glazed on the bottom surfaces except for where the post support hole is located. (The support hole could always be plugged or filled later.) You might need to establish some standards such as specific support hole diameters and depths, support post height options, and a maximum value for the height of the ceramic design when placed on the support posts.

For example, here's a design of a small cup shown cut in half. You would want the top edge to be glazed so you can drink out of it but obviously it would want to fall over without a supporting post stuck in the bottom cavity at the narrow end.

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