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Forum: Shapeways Shops
 Topic: Display order
Display order [message #61220] Sat, 02 February 2013 00:47 UTC
avatar PlainOrb  is currently offline PlainOrb
Messages: 130
Registered: January 2012
Go to my shop
Senior Member
Since we are able to choose "public" for not-for-sale items, maybe we should be able to arrange how both for-sale and not-for-sale are displayed in our shop front ?


Plain Orb
 Topic: Happy Black Friday
Happy Black Friday [message #57367] Sat, 24 November 2012 04:46 UTC
avatar Bathsheba  is currently offline Bathsheba
Messages: 345
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
Nice to see the product going out the door!


-Bathsheba
http://bathsheba.com
 Topic: Hurricane Sandy Relief Thursday 6th November - Shop Owner participation encouraged!
Hurricane Sandy Relief Thursday 6th November - Shop Owner participation encouraged! [message #56400] Tue, 06 November 2012 20:10 UTC
avatar natalia  is currently offline natalia
Messages: 813
Registered: September 2008
Go to all my models
Senior Member
I work here
Hi Shop Owners,

You may have seen this blog post today: http://www.shapeways.com/blog/archives/1735-3D-Printed-Refie f-Join-Us-in-Helping-the-Hurricane-Sandy-Relief-Efforts-This -Thursday.html

While our website was down last week, we had a few conversations via Twitter about donating their markups towards Hurricane Sandy relief. We love the idea, and decided that Shapeways will be donating part of our revenue on Thursday the 6th of November to the Red Cross. (Thanks
Michiel Cornelissen for starting the wave!)

We invite you to join us on Thursday by pledging to donate your markups for the day to Sandy relief. How you choose to donate is up to you.

We will supercharge your efforts: by tagging your products "Sandy Relief," not only will you be pledging to donate your markups, you will secure a spot on the Shapeways homepage as we'll be featuring those products from Thursday to Sunday.

Of course, participation is completely voluntary.

Any questions or comments, I'm happy to answer.

Best,
Natalia

[Updated on: Tue, 06 November 2012 20:17 UTC]


Shapeways Community Manager
 Topic: Consistency Would be Nice
Consistency Would be Nice [message #54314] Thu, 20 September 2012 21:47 UTC
avatar tdr.innovations  is currently offline tdr.innovations
Messages: 32
Registered: July 2011
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Member
Some of my models.....which have been printed many many times are now being rejected.

One of my regular customers just sent me this PM

I just got an e-mail from Shapeway saying that the 5/8 rod ends in 1/8 scale cannot be done in the material selected. I have ordered and received two or three orders of these rod ends in the past year and I love them, they're perfect. The e-mail said to contact you about this problem. Can you help because I'm stumped as to what to do. There must be a mistake.

I know the kit prints......the parts are in no way fragile, they are almost a solid block of material.......I have printed out similar parts that were half the size of these particular rodends (1/4" to be exact)......I know the mesh is clean it is generated by a high end CAD package which has always created a clean STL file......

I have hundreds of model kits listed on the Shapeways site......I really cannot afford the time running around and chasing these "phantom" problems.....

Is there any way we could flag certain models to tell Shapeways to print it no matter what their checking software tells them.....If there is a problem and the customer complains then the refund could be taken out of MY Acount, that way Shapeways does not have to eat the cost of a bad part??

TDR Innovations
 Topic: Shop images, change in resolution guide?
Shop images, change in resolution guide? [message #53401] Fri, 31 August 2012 00:01 UTC
avatar thomashuang.net  is currently offline thomashuang.net
Messages: 84
Registered: September 2011
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Member
The shops images tutorial says images should be 700x519, but now in the edit mode there is a new text that says images should be 674 x 501.

I just uploaded a series of images a few days ago at 700x519 and did not notice the new text until today.

Which resolution should it be, and what happens to the images I've already uploaded at the wrong size?
 Topic: 3D Printing Art Show Opportunity - Deadline Sept. 3rd
3D Printing Art Show Opportunity - Deadline Sept. 3rd [message #53270] Tue, 28 August 2012 16:53 UTC
avatar natalia  is currently offline natalia
Messages: 813
Registered: September 2008
Go to all my models
Senior Member
I work here
Hi everyone!

Just wanted to share with you all an exciting opportunity to display your 3D printed art in Houston, Texas.

3D CAMP is happening the last weekend in September, featuring an exciting lineup of speakers and events. "The Third Dimension," is an art exhibition comprised of 3D art which will be open during 3D CAMP.

They are looking for all art- anything incorporating 3D technology -they want to see everything from computer graphics monsters, science, math, engineering, architecture, all of it!

Registration deadline for "The Third Dimension," is September 3rd - so apply now!

Find all the details here:
http://www.3dcamphouston.com/press/press%E2%80%943dcamp-hous ton-returns-in-2012-to-build-steam/

I know there is so much cool art being made by our community, it would be great to see it in Houston!

[Updated on: Tue, 28 August 2012 16:55 UTC]


Shapeways Community Manager
 Topic: Billing information with other delivery adress
Billing information with other delivery adress [message #52340] Tue, 07 August 2012 05:01 UTC
avatar wautah  is currently offline wautah
Messages: 3
Registered: September 2011
Go to my shop
Junior Member
Hi Shapeways and community!

If I order some products and I fill in a other shipping adress than the billing adress, does the reciever of the products see the prices of the products?

And does the reciever get some status updates about?

greets

wautah
 Topic: Vouchers for only your product?
Vouchers for only your product? [message #49516] Thu, 07 June 2012 10:31 UTC
avatar Anthromod  is currently offline Anthromod
Messages: 12
Registered: May 2011
Go to my shop
Junior Member
Hi, I've been thinking about doing a crowdfunding campaign to fund my next robot hand design. I've run into the biggest hidden costs, which is the international shipping costs.

I originally thought that I could just send the rewards to the funders by putting their address in as the shipping address. Shapeways informed me though that the shipping address has to be in the same country as the billing address. So the UK is covered for me, but nothing else.

I then found out about the gift vouchers that shapeways offers. Now with this I can give the funders the amount that they pledged in a gift voucher. I would prefer it very much if the vouchers could only be redeemed at my shop, or on a single product. I know that someone who pledged is unlikely to change their mind at the last minute, but I'd prefer to know how much money I'll eventually have at the end of the campaign and not when the money comes back via shapeways.

So is there anyway to limit a voucher for only one shop or product?

Btw I know that I can get savings with WSF if the density is over 10%, however the cost per item saved does not make up for having to ship the items twice. It would also mean a lot of work at my end, that I'd rather pay a little to avoid.
 Topic: "Send Message" link appears broken
"Send Message" link appears broken [message #49081] Tue, 29 May 2012 15:42 UTC
avatar Steve Winter  is currently offline Steve Winter
Messages: 10
Registered: May 2009
Go to my shop
Junior Member
On shop pages there is a "Send Message" hyperlink on the right side of the shop pages that a customer can use to send the shop owner an email. The problem is that this does not look like a hyperlink, so customers may not find it if they want to email a shop owner to find more about a product. This can result in lost sales.

This should be changed to look like the other hyperlinks on the shop pages. It should be changed to be blue in color like the other links. It should also change to have an underline when the mouse pointer is over it, as other links behave.

I think this should be a high priority change as it effects customer sales.

Best Regards

 Topic: multiple shops
multiple shops [message #47625] Sat, 28 April 2012 20:43 UTC
avatar christopherlowe  is currently offline christopherlowe
Messages: 138
Registered: April 2011
Go to my shop
Senior Member
has anyone opened multiple shops? i was thinking about doing this so that i can keep my different types of pieces in different shops.


please visit my blog at...
http://chrisshopofmodels.blogspot.com
 Topic: Degree symbol error in product title
Degree symbol error in product title [message #45735] Tue, 20 March 2012 13:34 UTC
avatar thomashuang.net  is currently offline thomashuang.net
Messages: 84
Registered: September 2011
Go to my shop
Member
When I try to insert a degree symbol into model titles in edit mode, an error occurs and the product title disappears on the "my models" and public shop pages.
 Topic: Shop Image Order
Shop Image Order [message #45715] Mon, 19 March 2012 22:34 UTC
avatar mingles  is currently offline mingles
Messages: 21
Registered: September 2009
Go to my shop
Junior Member
Could we please have a more linear image order? This includes the '3D View' and 'Shapeways Computer Generated Image' appearing before or after ALL the images. Not as it currently does after the first two. I feel items looks extremely cluttered on the page, especially if I upload several types of photos (i.e. Renders, prints & painted prints) which should be grouped together and they currently appear in a totally random order. I don't think the default image has to necessarily be the first in the row of images below the main photo. It should appear in the order it was uploaded... Or better yet, would you be able to allow the shop owner to customise the order in which the images appear?

Thanks! Smile
 Topic: Looking for an advice
Looking for an advice [message #45513] Wed, 14 March 2012 20:17 UTC
avatar partapart  is currently offline partapart
Messages: 1
Registered: March 2012
Go to my shop
Junior Member
Hello shapeways creators.
For the time being, I'm not able to create a shapeways shop as paypal is not available in my country. Still, I'd like to hear advices from more experienced authors regarding the best ways of promoting their shops or products.

Thanks in advance
Aleksandar
 Topic: Favorites not working
Favorites not working [message #45434] Tue, 13 March 2012 19:47 UTC
avatar LincolnK  is currently offline LincolnK
Messages: 359
Registered: July 2010
Go to my shop
Senior Member
I can't seem to update my favorites. I click on a new item, and it doesn't add it to my favorites.

Also, I deleted some items from my favorites and they still show up in the shop widget on my blog.

Any thing I can do to fix this?

Lincoln
www.Craftosterone.com


For special discounts and news add us on Facebook: https://www.facebook.com/Craftosterone
www.Craftosterone.com
http://www.shapeways.com/shops/novakingway
 Topic: Shop Sections Bug
Shop Sections Bug [message #44832] Sat, 03 March 2012 11:31 UTC
avatar Bathsheba  is currently offline Bathsheba
Messages: 345
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
I have two sections called "Widget" and "Widget (smaller)". There are 5 parts in Widget and 4 parts in "Widget (smaller)".

But when you go to the <a href="http://www.shapeways.com/shops/bathsheba?section=Widget">Widget</a> section you see all 9 models.

I imagine this is happening because Widget is a substring of "Widget (smaller)".

Please fix, thanks!


-Bathsheba
http://bathsheba.com
 Topic: Change in pending payments, but no record of new sales
Change in pending payments, but no record of new sales [message #44244] Tue, 21 February 2012 02:41 UTC
avatar japhyr  is currently offline japhyr
Messages: 22
Registered: June 2011
Go to my shop
Junior Member
Hello,

I'm just starting to build a shop, so I've only sold a few models. I sold three models in November and December, for a grand total of $6 in payments. I know that doesn't get paid out until I reach $30 in sales.

Sometime last week my "pending payments" jumped to $12, but I have no indication of a new sale being made. I haven't received any email, and my order summary does not list any new sales in January or February.

Is there any simple explanation for this, or is this a service question?

Thanks.
 Topic: Pictures not uploading- possibly too large?
Pictures not uploading- possibly too large? [message #41666] Wed, 11 January 2012 02:47 UTC
avatar StuffBySteve  is currently offline StuffBySteve
Messages: 29
Registered: February 2010
Go to my shop
Junior Member
I've been trying to add some new pictures to some of my models, but they won't upload. All the steps work as expected, but the picture does not appear, and there is no error message. I've tried Chrome and IE.

I suspect that they are too big. What is the max picture size (pixels, memory).

Thanks!
 Topic: Shop Currency
Shop Currency [message #41662] Wed, 11 January 2012 00:49 UTC
avatar Smyf  is currently offline Smyf
Messages: 5
Registered: January 2012
Go to my shop
Junior Member
Hey, I'm new to the site, and community. I was just wondering if there was a reason why GBP/£/Pound wasn't an option when setting the currency for the shop.

I think it would be a good idea as it would allow UK shoppers to have a clearer indication on the price of products.

Thanks,

Smyf


Twitter @Smyf |Graphic Design | Product Designer | Artist
 Topic: Monster Shop
icon12.gif  Monster Shop [message #41089] Mon, 02 January 2012 22:13 UTC
avatar Spectoys  is currently offline Spectoys
Messages: 88
Registered: February 2010
Go to all my models
Member
Hello Guys ! please see my Monster Shop
http://www.shapeways.com/shops/monstermaker

I hope you Like it !!!




 Topic: MinfigCustomsIn3d FAQ
MinfigCustomsIn3d FAQ [message #41017] Sun, 01 January 2012 14:53 UTC
avatar woody64  is currently offline woody64
Messages: 449
Registered: November 2008
Go to my shop
Senior Member
I was asked to open a discussion forum for my shop.
So here it is.

This thread is directly referenced from the shop's home page giving possible customers a chance to communicate directly.

Topics

  • Materials
  • New Items
  • Questions to existing items
  • Reference pictures


Woody64


More then 7500 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD
More then 270 shop items (more then 146 already printed once)
 Topic: Vote for removal of restrictions on description length
Vote for removal of restrictions on description length [message #39811] Sun, 04 December 2011 19:24 UTC
avatar mctrivia  is currently offline mctrivia
Messages: 808
Registered: September 2010
Go to my shop
Senior Member
Please way in. I think shapeways will have to reconsider there crazy more button if we can get 4 digits in the vote count.

do-not-truncate-model-description

[Updated on: Sun, 04 December 2011 19:25 UTC]


Follow me on twitter http://twitter.com/mctrivia or my blog at http://4ddice.blogspot.com/
 Topic: Analytics goals
Analytics goals [message #39049] Tue, 22 November 2011 14:55 UTC
avatar JamesSaunders  is currently offline JamesSaunders
Messages: 49
Registered: July 2008
Go to my shop
Member
I recently setup Google Analytics to track traffic through my shop, and I appreciate some of the insight coming from that data. I'm also testing some Google AdWords ads pointing to my shop. Analytics can sync the ads to the site traffic and help get an idea of conversions. What I haven't been able to figure out is how to specify "goals" in Analytics. Has anyone had experience with this?
 Topic: Shop backups?
Shop backups? [message #38499] Sun, 13 November 2011 20:15 UTC
avatar CuttingEdgeFlutes  is currently offline CuttingEdgeFlutes
Messages: 19
Registered: November 2011
Go to my shop
Junior Member
I'm in the process of setting up a shop with more than 200 models. It's a fairly laborious process that requires model by model alterations and settings (please add some group manipulation options, Shapeways!).

Sending literally hours doing this, I worried about what would happen if Shapeways suffered server failure/file corruption loss. So, I'm curious

(1) how redundant the Shapeways databanks are, and,
(2) is there a way for a user to download an entire "shop backup file", that, in the event of catastrophic data loss, could be used to re-establish the shop, models and settings.
 Topic: image metadata is read by search engines?
image metadata is read by search engines? [message #37977] Fri, 04 November 2011 21:00 UTC
avatar universaljointNU  is currently offline universaljointNU
Messages: 43
Registered: July 2009
Go to my shop
Member
hi all.

i have just added metadata to my images and i'm wondering if it is worthwhile to re-upload these images to my shop. if this data is read by search engines that would be great but if it's not it saves me the time and effort.

thanks for any help.

- jonathan
 Topic: Google Analytics - resolved
Google Analytics - resolved [message #37296] Tue, 25 October 2011 08:27 UTC
avatar stop4stuff  is currently offline stop4stuff
Messages: 3111
Registered: June 2010
Go to my shop
Shapie Expert
I've just set up Google Analytics on my shop (about an hour ago) but on my shop page (logged out) and my model pages, a different account number is showing. Mine is UA-26483705-2, and the one embeded in the my pages is UA-4437079-1.

Does the system take a while to update?

Cheers,
Paul

[edit]
Update - Had a chat with Barry in SW live chat & he's fixed the issue.
Thanks Barry Smile

[Updated on: Tue, 25 October 2011 11:09 UTC]

 Topic: BUG in Retail Price popup on Markup page
BUG in Retail Price popup on Markup page [message #35839] Tue, 04 October 2011 07:45 UTC
avatar aegidian  is currently offline aegidian
Messages: 109
Registered: August 2009
Go to my shop
Senior Member
In the new product management there are now links to the calculation for the retail price for each model/material combination.

Which is nice.

Except that someone's forgotten to do the adding up...

index.php?t=getfile&id=11265&private=0

  • Attachment: markupbug.jpg
    (Size: 85.61KB, Downloaded 209 time(s))

 Topic: Editing Text Problem
Editing Text Problem [message #35356] Wed, 28 September 2011 19:37 UTC
avatar universaljointNU  is currently offline universaljointNU
Messages: 43
Registered: July 2009
Go to my shop
Member
I am having a bit of an issue editing text for my models.

It appears to me that there are /sort/ of two sections - one for a title and one for the body of the text? or are there two sections here?

I sometimes click on the existing description and see that I can edit here, WHILE the "body" of the text seems to remain static and not editable. This area remains a sort of blue color I think.

Anyway, should I be getting ALL the text in one box? Like if I delete everything in the box I am in will it remove everything? Or are there two sections here one for title and one for body of text?

I've found this confusing and can't tell if I should be logged in somewhere else to edit the body of the text, if something is wrong with my system somehow or what is going on.

Thanks for any thoughts.
 Topic: Uploads seem buggy (where is the file name?)
Uploads seem buggy (where is the file name?) [message #35201] Mon, 26 September 2011 21:51 UTC
avatar formpig  is currently offline formpig
Messages: 34
Registered: September 2010
Go to all my models
Member
I am having problems using the "upload new model" (or replace model or whatever) option on my design's page. I am trying to upload a new model that is 50% of the size of the original and I can't tell whether the upload is working or not.

The price seems to stay the same and the image seems to stay the same and I can't figure out how to know what is going on. Is this just me?

is there somewhere that I can review the name of my models' FILE NAMES that I have uploaded? I can't see how I am supposed to make sure that the files are correctly uploaded if I don't see the name of the file.

ALSO, I have a whole series of models that start with the same word - like "MyModel_whatever I want to say.stl". Right now I am getting emails from Shapeways that say "We are sorry, your model MyModel had a problem...". But I have no way of knowing if this was MyModel_cute_pony.stl or if it was MyModel.purple_unicorn.stl or if it was - well anyway, I can't tell which model Shapeways had a problem with...

Help?

P.S. I /love/ Shapeways
 Topic: Busted Shapeways Widget on Wordpress site
Busted Shapeways Widget on Wordpress site [message #34936] Fri, 23 September 2011 04:24 UTC
avatar formpig  is currently offline formpig
Messages: 34
Registered: September 2010
Go to all my models
Member
Anyone have any idea why the Shapeways widget here is busted based upon the code I used below? It was working and for some reason I see now that it is not. Thanks for any help.

http://formpig.com/blog/?p=4412

[iframe http://www.shapeways.com/widget/include.php?shop=universaljo intdesign&amp;style=dark&amp;rows=1&amp;cols=24 650 178]

<a href="http://www.shapeways.com/shops/universaljointdesign" target="_blank">link to models on shapeways</a>
 Topic: FLICKR Set? (or Vimeo?)
FLICKR Set? (or Vimeo?) [message #34891] Thu, 22 September 2011 16:06 UTC
avatar universaljointNU  is currently offline universaljointNU
Messages: 43
Registered: July 2009
Go to my shop
Member
anyone know if i can link to a Flickr Set or a Vimeo Vid for one or more of my models?

thanks...
 Topic: Sort Criteria: Upload Date
Sort Criteria: Upload Date [message #28586] Sat, 04 June 2011 10:57 UTC
avatar woody64  is currently offline woody64
Messages: 449
Registered: November 2008
Go to my shop
Senior Member
For me it would be a big help if this sort criteria could be split in two topics:

Creation Date: ordered in the same ways as now
Update Date: ordered by "Last file upload"

in that way I can sort out done updates.

Woody64


More then 7500 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD
More then 270 shop items (more then 146 already printed once)
 Topic: Section Tabs
Section Tabs [message #28278] Fri, 27 May 2011 18:50 UTC
avatar eTraxx  is currently offline eTraxx
Messages: 37
Registered: August 2010
Go to my shop
Member
I looked and couldn't find any threads about this. There HAS to be .. I mean .. seems like this would be something that has been at least suggested before.

On the right side of the shop we have shop sections. Cool. Works and all that. Great. Why only on the right? Seems to me that it would make sense to have the Shop Sections as tabs across the top of the shop. If you had too many sections so that you couldn't display them all as tabs .. simply have a scroll arrow on either side of the tab row.

Come on. If you had ... [nuts] [bolts] [washers] across the top of the shop it would be EASY to navigate. The shop sections already exists .. the code for the tabs would have to be written but I doubt that would be a major programming thing.
 Topic: fud before fd
fud before fd [message #27710] Tue, 17 May 2011 18:26 UTC
avatar mctrivia  is currently offline mctrivia
Messages: 808
Registered: September 2010
Go to my shop
Senior Member
can you change it so if fud and fd are only options fd shows up as default price?

http://www.shapeways.com/model/259893/cystal_number_die.html ?gid=ug

$29.99 looks better then $34.99


Follow me on twitter http://twitter.com/mctrivia or my blog at http://4ddice.blogspot.com/
 Topic: Facebook troubles
Facebook troubles [message #26434] Sat, 23 April 2011 22:31 UTC
avatar woody64  is currently offline woody64
Messages: 449
Registered: November 2008
Go to my shop
Senior Member
1.
If I want to post an item which gots an update of the stl file recently then facebook shows an old image.
(The image from the previous version

I have an office/business page on facebook and want to publish new things there.

2.
I have disconnected my personal facebook link. Afterwards I logged out and take a look from outside. But the reference to facebook was still visible for the public.
What is not intended from my side.

3.
I want to connect to my business side, is that possible?

Woody64





More then 7500 items sold over SW (but still a hobby)
Minifigcustomsin3d at: Facebook Flickr
References: 3d Printing Industries, CNN, J. Burks, Ugly Duckling, M.Evans, Stop Motion Film,Computer BILD
More then 270 shop items (more then 146 already printed once)
 Topic: No volume discount on Stainless Steel
No volume discount on Stainless Steel [message #26386] Fri, 22 April 2011 19:01 UTC
avatar Magic  is currently offline Magic
Messages: 1179
Registered: August 2008
Go to my shop
Shapie Expert
Shapeways Crew
Since we are speaking about the prices discount for Strong and Flexible materials, why not speaking about metal?
The details are here.
So for Antique Bronze Glossy or Matt, the pricing is:
- from 0 cm³ to 1 cm³, minimum price product: $12.00
- from 1 cm³ to 5 cm³: $10 per cm³
- from 5 cm³ to 10 cm³: $9 per cm³
- more than 10cm³: $8 per cm³
For Stainless Steel instead it is a flat $10 per cm³

This mean that for large objects like this dice set, the price is higher for regular Stainless Steel than for this same material with an additional post-production:
Quote:

Next, your model is patinated and baked in an oven. After which it is machine polished once more. We recommend using it for quite detailed and strong objects where the properties of metal come in handy or are aesthetic. Objects will be quite smooth, though small printing lines remain visible.

Does that really make sense? Should I advise my customers to choose Antique Bronze instead of Stainless Steel to minimize their expenses?

I think we should have the same kind of discount on Stainless Steel...
For instance:
- from 0 cm³ to 1 cm³: $10 per cm³ (no minimum)
- from 1 cm³ to 5 cm³: $8 per cm³
- from 5 cm³ to 10 cm³: $7 per cm³
- more than 10cm³: $6 per cm³

[Updated on: Fri, 22 April 2011 19:39 UTC]


So many things to design, so little time...
 Topic: Tag Search Improvement is Live
Tag Search Improvement is Live [message #23983] Thu, 17 February 2011 19:53 UTC
Anonymous Coward
Until today, we had an interface to create tags for models you upload, and we would display them on each product page. However, they were not clickable--they were just plain text that didn't do anything particularly interesting.

We've made a small tweak and the tags on each product page are now links. Click one, and it searches our database of products to display all others using that tag.

Be sure when you add tags to a product, to separate each tag with a comma. You can use multi-word tags, so a space alone is not enough to define where the tag ends.

Questions and feedback are welcome!

-Ben
 Topic: Updated model not uploadable
Updated model not uploadable [message #23689] Thu, 10 February 2011 20:38 UTC
avatar kontor_apart  is currently offline kontor_apart
Messages: 159
Registered: February 2010
Go to my shop
Senior Member
Scenario as follows:
- Model is (privately) available in only a few materials
- An order is placed
- The order is cancelled, likely caused by wall thickness lottery or alike
- All subsequent uploads fail with:
Quote:

There's a problem with your new model 'blah blah'

Based upon the size, volume and wallthickness of your product there is no printer available which is able to print your product. Please adjust the volume and/or size of your product.
which makes you think about a sizing issue or alike, but It turns out that the order cancellation has also disabled all materials which seems to block any future corrective upload.

The (somewhat strange) solution is to first re-enable at least one material prior to any new upload.
 Topic: Paypal payment without fee
Paypal payment without fee [message #23547] Tue, 08 February 2011 08:17 UTC
avatar shim  is currently offline shim
Messages: 16
Registered: March 2010
Go to my shop
Junior Member
How does Shapeways send earnings via Paypal, so that the show owner does not pay Paypal fee for receiving money?

Is the fee paid by Shapeways somehow? I do not find a checkbox "fee to be paid by sender" on "Send money" page.
 Topic: option to set markup for all materials
option to set markup for all materials [message #23273] Mon, 31 January 2011 23:54 UTC
avatar tebee  is currently offline tebee
Messages: 395
Registered: December 2010
Go to my shop
Senior Member
We now have the option to set individual markups for each material but it would be nice to have an extra entry in the material drop-down for all materials.

Yes I know we can go into "Go to product inventory" but I've got 80+ items now in my shop and it takes a significant time to load that - and it's one more step to have to go through when adding an item
 Topic: Currency Flags in stores
Currency Flags in stores [message #22302] Fri, 07 January 2011 23:24 UTC
avatar lensman  is currently offline lensman
Messages: 1582
Registered: December 2009
Go to my shop
Shapie Expert
I only noticed the little currency flag in my model pages recently. It was Canadian - which is where I am. Then I messed around with changing it to see what would happen with the price. Now, no matter what I do it keeps reverting back to the Albanian flag! I then checked a few other stores and all theirs were Albanian too! Now unless they were all actually from that country (!) why does the flag not stay on the country it's set to?

Glenn


Glenn ------ My Website Third Dimension Jewellery
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