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Forum: Shapeways Shops
 Topic: So Shapeways Just Sent me Twelve eMails...
Re: So Shapeways Just Sent me Twelve eMails... [message #95014 is a reply to message #94982 ] Thu, 31 July 2014 07:27 UTC
avatar MitchellJetten  is currently offline MitchellJetten
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mkroeker wrote on Wed, 30 July 2014 20:35


Now you are making this sound as if you expected this to be a rare and noteworthy event


Yes and no, it's not a rare event that you get this email.
However receiving 12 of them at the same time is :)


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: So Shapeways Just Sent me Twelve eMails... [message #95064 is a reply to message #95014 ] Thu, 31 July 2014 20:34 UTC
avatar numarul7  is currently offline numarul7
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Better to have them all staked in one email like a list or something for multiple products.


numarul7 jewelry and design
 Topic: Sneak Peek into new ways to design products on Shapeways: First To Try & Beta Products
Re: Sneak Peek into new ways to design products on Shapeways: First To Try & Beta Products [message #95066 is a reply to message #94957 ] Thu, 31 July 2014 20:57 UTC
avatar carine  is currently offline carine
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Hey guys,

Thanks for all the constructive feedback. Please know that we're taking it all to heart, and it's really helpful to hear your suggestions. We've been thinking about some of these ideas already like...
- @inspired_by_architecture 's idea to be able to run promotions on your early stage products
- We're also looking into ways to surface more relevant and nuanced information to your customers about both the product (versions, history, etc) and you as a Shop Owner (what you've done on SW, and some of the things that make you human and awesome). The more your stellar reputations shine through, the more customers will purchase your products.

Regarding "First to Try," if it's helpful context, I wanted to share that we've done a TON of market research to inform the features and also the communications around them.

Why might someone buy a First to Try product on Shapeways? Well...turns out lots of reasons:
- They want to a support you, and are also excited about being able to talk to you (creators and designers aren't always this accessible)
- They want to be a part of a creative process
- They care about products with a story behind it, and being the first is definitely a part of the story.
- For the early adopters shopping on Shapeways, being first is a badge of honor (like @stonysmith mentioned)

Right now, though, the experience of buying an untested product is very mixed for shoppers. Sometimes, they get an amazing product and are seriously WOW'ed. Other times, they're so unhappy they send us notes saying things like: "This was nothing close to what I thought I was getting. I'm totally disappointed"

I know you can all understand why having disappointed customers is not great for your business. What's worse, they often tell their friends not to buy, which can hinder your growth. We really really want to make sure we set the right expectations for customers so they're always wow'ed, tell all their friends to check out your product, and ultimately, grow your sales.

To help spur excitement, we'll be doing some things like sending follow up emails to those folks who bought in Beta or First to Try to encourage them to support you with photos, feedback, and general high fives.

Regarding the name, "Be the first" is definitely something we can incorporate into the language explaining what they're doing -- we'll try to weave it into the text that explains First to Try on the product page and elsewhere.

As background, we got feedback from potential shoppers on various names and learned that "try" was important for expectation setting, and "first" really helped set a positive connotation. Here's just a glimpse into one step in the naming process:
index.php?t=getfile&id=66733&private=0

I know this a big change...please trust that we made these decisions with your sales in mind. If you don't succeed, Shapeways doesn't succeed.

Thanks again and here if you have any more ?s or concerns!
Carine


Director of Marketing, Shapeways
Re: Sneak Peek into new ways to design products on Shapeways: First To Try & Beta Products [message #95068 is a reply to message #95066 ] Thu, 31 July 2014 21:09 UTC
avatar numarul7  is currently offline numarul7
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Here what my client said

"Well, here they finally are.
The Lucky Love pendant is great. I love it.

The white background might not have been the best choice for taking pics.
If you want I can make some more with a dark background, so the pendant stands out more.

I bought it in polished silver and it really is like a mirror as you can see in the pics. "

I have renamed it to Lucky Love Splash to reflect the collection it is part of.

I understand that not all designers lands with so much positive feedback , and they try to make it work.

Even Facebook has "be the first to like" ...


Nice wall! I love it! Looks like my drawing paper full of ideas! :D


numarul7 jewelry and design
Re: Sneak Peek into new ways to design products on Shapeways: First To Try & Beta Products [message #95072 is a reply to message #94957 ] Thu, 31 July 2014 21:40 UTC
avatar woody64  is currently offline woody64
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MayCrown wrote on Wed, 30 July 2014 12:04


"First to try" is such a disaster in its current state. One of my cufflinks was 3d printed 3 times successfully, I've improved the cufflink back, everything is the same, just the back changed, and now better and Cooler, and it's a minor change in terms of printability. Now it says first to try, there are real photos of it. A disaster for designers.



THe topic of updating items needs a concept with "first to try" otherwise all invests we as designer take is senseless
Forum: Work in progress
 Topic: Having issues with thin walls
Re: Having issues with thin walls [message #94998 is a reply to message #94662 ] Thu, 31 July 2014 03:00 UTC
avatar bisslad  is currently offline bisslad
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Yeah I would say you need to adjust the scale of the model.

The model may look good in your editor, but be saved in the stl file at tiny, tiny scale so that when it uploads to shapeways they will read the stl and assume you want to print it far smaller than you do.

What software are you using?
Re: Having issues with thin walls [message #95000 is a reply to message #94998 ] Thu, 31 July 2014 03:13 UTC
avatar numarul7  is currently offline numarul7
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TEXT must obey the RULES in all directions like 0.50 mm in all direction , the ring will not print due not real measures.

Get a calliper , draw ring on paper , learn what 0.50 means in real life. (for polished silver etc)

Realize that on a 2x2x1 cm space you must fit all things up ... drawing on paper will show you are way in the fantasy zone.

[Updated on: Thu, 31 July 2014 03:14 UTC]


numarul7 jewelry and design
 Topic: 2D to 3D from .jpg.....dimensions adjustment
Re: 2D to 3D from .jpg.....dimensions adjustment [message #94989 is a reply to message #93792 ] Thu, 31 July 2014 00:08 UTC
avatar chrisingrassia85  is currently offline chrisingrassia85
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Hi everyone -

So I'm getting ready to finish this up, and just need one final change to this STL file.

I want the final dimensions to be 127mm (east-west) x 50.8mm (north-south)x 4mm (floor-ceiling). Numa was kind enough to provide me this STL file I attached below, but the north-south isn't right. Numa has been very gracious with his time, but he's just too busy to help this last little bit.

Would someone with access to .STL editing software be able to edit this STL file so the dimensions are as posted above? You can PM me the file or just post it here.

I would really appreciate it. I tried SketchUp, Embossify, and Photoshop and still can't do it myself.

Re: 2D to 3D from .jpg.....dimensions adjustment [message #94993 is a reply to message #94989 ] Thu, 31 July 2014 02:15 UTC
avatar numarul7  is currently offline numarul7
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Hey I`ll remake you 2 version and you can order them first in WSF and one bumped up.

Problem it is that with that "logo" the proportions are different from your size you want to be aka the NORTH-SOUTH will not be exactly 50mm will be like 4 or so from the longest letter point.

I`ll pm a redesigned logo with a bump on letters to be on the limit but still you must order prototypes in WSF. And take in account that the process it is tedious.

[Updated on: Thu, 31 July 2014 02:53 UTC]


numarul7 jewelry and design
Re: 2D to 3D from .jpg.....dimensions adjustment [message #95001 is a reply to message #94993 ] Thu, 31 July 2014 03:18 UTC
avatar chrisingrassia85  is currently offline chrisingrassia85
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I don't want to put you out, I know you said you're busy. I appreciate all the time you've put into this, I definitely don't want you to feel like I don't appreciate it.

These are actually for a car club I'm in, and I have numerous people who are already interested in buying it as well. So if what you make is awesome, several more orders will come in as well.

Can you explain why the north/south measurements can't work? Are you saying that if the emblem is 50.8mm (north/south), then the individual letters will be too thin? Is that how I understand it?
Re: 2D to 3D from .jpg.....dimensions adjustment [message #95002 is a reply to message #95001 ] Thu, 31 July 2014 03:19 UTC
avatar numarul7  is currently offline numarul7
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Check private message!

At 5.0 they land at 1.8/2 mm limit and the logo stretches. Aka it must be more than 127 long for 3 mm overall with original design relative identical.

[Updated on: Thu, 31 July 2014 03:22 UTC]


numarul7 jewelry and design
Re: 2D to 3D from .jpg.....dimensions adjustment [message #95003 is a reply to message #95002 ] Thu, 31 July 2014 03:40 UTC
avatar numarul7  is currently offline numarul7
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You have the model in private. With the logo with dimension 127mm x 50.8 mm x 4.mm

Please install yourself http://www.netfabb.com/downloadcenter.php?basic=1 to check any model you need to print for measures and stuff. Software it is based on real measures and it is used in all industry for checking 3D printed models from engines to logo to jewelry etc

[Updated on: Thu, 31 July 2014 03:43 UTC]


numarul7 jewelry and design
 Topic: My first project
Re: My first project [message #95004 is a reply to message #94958 ] Thu, 31 July 2014 03:49 UTC
avatar numarul7  is currently offline numarul7
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index.php?t=getfile&id=66666&private=0\

From 1 to 6 all stay in air that it is why won`t print. You need to remove them!

Here fixed stl to get the idea

[Updated on: Thu, 31 July 2014 03:52 UTC]


numarul7 jewelry and design
 Topic: Struglling wiht ball joints
Struglling wiht ball joints [message #95054] Thu, 31 July 2014 19:15 UTC
avatar whelpd  is currently offline whelpd
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I am making my own transforming figure but am struggling with it. I have tried to install ball joints to reduce the cost.

I have tried adding some in the hips but am unsure if these work. If someone smarter could help that would be great.

Here is a copy of my lower legs and hip joint.

Re: Struglling wiht ball joints [message #95074 is a reply to message #95054 ] Thu, 31 July 2014 22:06 UTC
avatar JACANT  is currently offline JACANT
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Maybe this will help. http://bit.ly/1n8lDX8
PM sent.


jacantdesign@gmail.com
Forum: General Discussion
 Topic: Ceramic Colors
Re: Ceramic Colors [message #94997 is a reply to message #69853 ] Thu, 31 July 2014 02:41 UTC
avatar MrNib  is currently offline MrNib
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I kind of agree that having some bolder colors would be a wonderful thing. Bright red? Bright orange? Something with a little more, shall we say,

http://ih2.redbubble.net/image.8260941.7148/sticker,375x360.png

The pastels look like stuff in the discount aisle at Pier One Imports.
 Topic: Getting off to a great start
Re: Getting off to a great start [message #94991 is a reply to message #94987 ] Thu, 31 July 2014 01:00 UTC
avatar UniverseBecoming  is currently offline UniverseBecoming
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I've only used Maya for a very short time years ago, so I cannot say anything that relates to exact procedures, but one thing you can do is get Netfabb Basic, which is free, and use it to scale your creations using the scaling functions. The software is specifically designed to help facilitate 3D printing, so the output is designed for the real world.

As for making sure that what you design in Maya is in conjunction with real life measurements, do some tests and create a pipeline where when you export a one inch cube and have it 3D printed it will come out of the 3D printer as a one inch cube. Also, if you're going to be making toy figurine accessories, which you can sell on Shapeways by the way, be sure to get a digital caliper. Since you're not building space shuttle parts you don't need an expensive one, just a cheapo like this one will do just fine. Best $12 you'll ever spend! :D This will let you make super accurate measurements that you can then use as the foundation stones of your creations.

Yes, Zbrush can be used. Everything I've created over the years for 3D printing has had Zbrush involved. The million triangle limit can be annoying at times, but most of the time one can get by with this limitation in place.






It always was. It always was because somethingness cannot spawn from nothingness. And in the was of the past there is the forever of the now. Only now. Only now and nothing new, for anything new would add to the infinite, yet there can only be one infinite. Only one. The universe is only becoming something new in the delusion of our minds. This delusion that makes life worth living in our perceived universe becoming.
Re: Getting off to a great start [message #94999 is a reply to message #94991 ] Thu, 31 July 2014 03:02 UTC
avatar numarul7  is currently offline numarul7
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Got that type of calliper too! :D

I rather say get the calliper and netfabb basic and use netfabb basic and compare with calliper on first prototype rather printing an expensive cube.

:)


numarul7 jewelry and design
 Topic: New Steel Materials/Finishes Forthcoming?
New Steel Materials/Finishes Forthcoming? [message #95032] Thu, 31 July 2014 12:32 UTC
avatar JoyComplex  is currently offline JoyComplex
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So, one of my steel designs got rejected but I noticed that in the email the list of materials affected was interesting:



Stainless Steel (for creators) (Design Guidelines)
Antique Bronze Glossy ( for Creators) (Design Guidelines)
Stainless Steel Bronze Infused Flat Sanded (Design Guidelines)
Stainless Steel (Design Guidelines)
Matte Gold Steel (Design Guidelines)
Matte Bronze Steel (Design Guidelines)
Polished Bronze Steel (Design Guidelines)
Polished Gold Steel (Design Guidelines)
Antique Bronze Matte (for Creators) (Design Guidelines)
Gold Plated Glossy (for Creators) (Design Guidelines)
Gold Plated Matte (for Creators) (Design Guidelines)
Polished Nickel Steel (Design Guidelines)
Matte Black Steel (Design Guidelines)
Polished Grey Steel (Design Guidelines)

Very interesting indeed.


http://www.facebook.com/JoyComplex
Re: New Steel Materials/Finishes Forthcoming? [message #95037 is a reply to message #95032 ] Thu, 31 July 2014 13:23 UTC
avatar MitchellJetten  is currently offline MitchellJetten
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have a look at this model

The creators version of our materials have been created back in the days (2010 i guess) to make the ByShapeways models cheaper :)


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: New Steel Materials/Finishes Forthcoming? [message #95038 is a reply to message #95037 ] Thu, 31 July 2014 13:25 UTC
avatar JoyComplex  is currently offline JoyComplex
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Ah. Oh well. Was hoping for some new materials but an explanation is good too!


http://www.facebook.com/JoyComplex
 Topic: Could Shapeways' advertising budget be better spent?
Re: Could Shapeways' advertising budget be better spent? [message #95035 is a reply to message #94979 ] Thu, 31 July 2014 13:17 UTC
avatar giorgio79  is currently offline giorgio79
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And another competitor just announced that objects uploaded to them will be on Amazon as well http://blog.sculpteo.com/2014/07/29/amazon-3dp-store/

Pete, is the marketplace you had in mind Amazon? If not, I will upload my stuff to Sculpteo. If yes, do you have some time estimate for SW integration for shop owners?

[Updated on: Thu, 31 July 2014 13:17 UTC]

Re: Could Shapeways' advertising budget be better spent? [message #95039 is a reply to message #95035 ] Thu, 31 July 2014 13:32 UTC
avatar mkroeker  is currently offline mkroeker
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Nobody forces you to use only one printing company. (But explicitly naming competitors is generally frowned upon here). As far as Amazon integration is concerned, who besides the parties involved knows what costs are involved, and I think it is at least debatable if it would be a good idea for shapeways to become just another one of a mixed bunch of 3d printing services featured there. Add to that the possibiltity that a typical Amazon customer might be even less aware of what 3d printing can and cannot do than people who visit this site directly, and you have the receipe for a costly failure on the printing services' end, while Amazon might just quietly drop the experiment after the initial free publicity.
Re: Could Shapeways' advertising budget be better spent? [message #95040 is a reply to message #95039 ] Thu, 31 July 2014 13:49 UTC
avatar giorgio79  is currently offline giorgio79
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Anyone who cares about increasing sales should inspect competition and learn from their ideas. Ignore them at your own peril. So frowning upon openly discussing competitors is childish. I am here to increase sales and I want to keep on believing that Shapeways is the best fit for this task. I would also like to enjoy the luxury of ignoring competition and just keep my models in one basket (hint Shapeways)....

[Updated on: Thu, 31 July 2014 13:53 UTC]

Re: Could Shapeways' advertising budget be better spent? [message #95044 is a reply to message #95040 ] Thu, 31 July 2014 15:49 UTC
avatar AmLachDesigns  is currently offline AmLachDesigns
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Quote:

So frowning upon openly discussing competitors is childish.
I don't think anyone here, least of all @mkroeker, is against discussing this it's just that in general the actual names of competing services are not quoted on a forum hosted by Shapeways. That's just old-fashioned politeness or good manners.

What do you know about the other companies' arrangements with Amazon? How does it work? How are the designs selected? This would be good to know, as a basis for discussion.

I see some of the articles are supplied by a SW rival, and some by a SW client (although whether they are fulfilling their orders from SW or another competitor is opaque).

I would be amazed if SW has not had discussions with Amazon: I guess we'll know if and when an announcement is made and not before, that is the SW way.
Re: Could Shapeways' advertising budget be better spent? [message #95047 is a reply to message #95044 ] Thu, 31 July 2014 16:00 UTC
avatar numarul7  is currently offline numarul7
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Guys don`t get it wrong! There are law related things that must be put in place before that market expanding ... it is a hot headed topic and with very big 000....

"Let`s have it on Amazon!" it is easy to say , reality it totally different , contracts , profit on both sides ... other mumbojumbos


numarul7 jewelry and design
 Topic: What can we do to get more people involved in the general discussion forum? :)
Re: What can we do to get more people involved in the general discussion forum? :) [message #94988 is a reply to message #94974 ] Thu, 31 July 2014 00:04 UTC
avatar Keymaker  is currently offline Keymaker
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What am i doing here?
I am looking at forum as source of information for learning process so when i came here sometimes i learn something, sometimes i teach something.... Also stalking other people work :)

Contests
If remember correctly there were weekly contests? As i saw it, week is not enough time because:
1. sometimes i found out about it after is too late
2. for people like me it take much longer time to get inspired to make some unique with specific theme...
3. lastly, maybe it was just me, results of these weekly contests were poor/ average mostly. Only few that deserve to win something. Maybe it is reason why it stopped? Or is still ongoing thing?

So maybe increase time from one week to one month could some these problems...

What is selling?
Surely it will be nice to see some statistics what category is best for business but i would not go into too much detail. It could cripple creativity as lots of people will just "copy" other peoples idea instead of creating something new.


The only thing that limits us is our imagination.
Re: What can we do to get more people involved in the general discussion forum? :) [message #94990 is a reply to message #94988 ] Thu, 31 July 2014 00:29 UTC
avatar UniverseBecoming  is currently offline UniverseBecoming
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No the weekly contests faded away. I think because not enough effort was put into it. Shapeways needs to hire a 17 year old girl who has spunk and energy and is on fire about making and conducting the contests. HAHAHA! :D

Yeah, perhaps a weekend, a weekly and a monthly contest would be cool. Something for every kind of person! :D

True, can't have everyone working in one area. Yet, being that it takes so much time to design something it would be nice to know what is worth working on. Even a list published by Shapeways stating what they'd like us to work on each month would be cool.






It always was. It always was because somethingness cannot spawn from nothingness. And in the was of the past there is the forever of the now. Only now. Only now and nothing new, for anything new would add to the infinite, yet there can only be one infinite. Only one. The universe is only becoming something new in the delusion of our minds. This delusion that makes life worth living in our perceived universe becoming.
Re: What can we do to get more people involved in the general discussion forum? :) [message #95008 is a reply to message #94990 ] Thu, 31 July 2014 05:08 UTC
avatar stonysmith  is currently offline stonysmith
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UniverseBecoming wrote on Thu, 31 July 2014 00:29

Shapeways needs to hire a (youngster) who has spunk and energy and is on fire about making and conducting the contests.


If they did that, the chance of it ever being a Model Train design contest would be roughly equal to zero. :(

The contests they had last summer were a good bit of trouble to think of and keep up with, and it was a bit difficult for designers that have their own pipeline to come up with things within just a few days. And, it probably would have worked better to run the contest(s) during the winter months rather than summer when people tend to be on vacation. That is of course, unless you're like me, and occasionally take a few vacation days just to do 3d design work <grin>

[Updated on: Thu, 31 July 2014 05:09 UTC]


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Re: What can we do to get more people involved in the general discussion forum? :) [message #95016 is a reply to message #95008 ] Thu, 31 July 2014 07:36 UTC
avatar UniverseBecoming  is currently offline UniverseBecoming
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Well in that case it will need to be a nerd chick! HAHA! :D

Hmmm... How about that nerd chick ijustine they got to introduce their Made With Code campaign. She'd be perfect! HAHA! :D

Actually, she'll probably read this being that celebrities tend to search themselves to see what's up with their careers. In that case, HI IJUSTINE! HAHAHA!! :D Make us a model train design contest! K! Thanks! :D






It always was. It always was because somethingness cannot spawn from nothingness. And in the was of the past there is the forever of the now. Only now. Only now and nothing new, for anything new would add to the infinite, yet there can only be one infinite. Only one. The universe is only becoming something new in the delusion of our minds. This delusion that makes life worth living in our perceived universe becoming.
Re: What can we do to get more people involved in the general discussion forum? :) [message #95017 is a reply to message #94988 ] Thu, 31 July 2014 07:41 UTC
avatar MitchellJetten  is currently offline MitchellJetten
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I work here
What am i doing here?
I work here :) I also like reading other people's posts and I just love 3d printing.

Contests
- Moving parts, print something that can move without any assembly (think: new kind of Strandbeest, not just a windmill that can rotate)

What is selling?
I know but can't tell :( but the feed does give you hints :)

[Updated on: Thu, 31 July 2014 07:41 UTC]


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: What can we do to get more people involved in the general discussion forum? :) [message #95020 is a reply to message #95017 ] Thu, 31 July 2014 08:25 UTC
avatar AmLachDesigns  is currently offline AmLachDesigns
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Good topic.


I think the forum is pretty good as is, but it could do with some improvements (imo);
- discussed elsewhere, but the tech is not good. Improved features and searchability. There is more technical information on the forum posts than in SW's own pages, but it is not easily accessible.
- I agree with others that the forums link should be on ALL pages not just Design and Sell. One click access once you get to SW's site.
- More (and more timely) input from SW staff. It's no use us all discussing away on points that only SW can answer. SW get a lot of free user support here, and should invest a bit more time in the forums.
- Some recurring items from the Forums should be incorporated into SW's FAQs.

I think if the forums were more prominent on the site and maybe pushed a little more, you would get more visits.



Quote:

Shapeways needs to hire a 17 year old girl who has spunk and energy and is on fire about making and conducting the contests.

Yeah, perhaps a weekend, a weekly and a monthly contest would be cool. Something for every kind of person!
100% no on a 17 year-old of any persuasion! More older voices are perhaps required to balance out SW staff demographics.

I am strongly in favour of more (any) competition, but I suspect everyone has their own ideal version. For myself, no more frequent than monthly (otherwise the quality and involvement suffers), and the subject should be design something concrete: e.g. toilet signs, something to showcase a material property, an iPhone case on a theme etc. Definitely not some 'write a story about how 3D printing changed your life' kind of ...stuff. Although this kind of guff will appeal to some people, no doubt. And the prizes are not important - vouchers, t-shirts, etc are fine.


Quote:

I'd like to see more communication about what is selling on Shapeways.
I thought this too, at one time, but now I have changed my mind. It's not really appropriate for SW to give us this information. It's only because we have such good access to SW that you would think to ask this - would you ask a more traditional supplier the same? E.g. if you have a local casting workshop would you ask them for statistics and a breakdown of work they are doing for clients?

Re: What can we do to get more people involved in the general discussion forum? :) [message #95051 is a reply to message #95020 ] Thu, 31 July 2014 18:42 UTC
avatar UniverseBecoming  is currently offline UniverseBecoming
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Interesting responses.

Yeah the feed does give hints, but one would need to watch it habitually for it to be very useful. How about add stats to the feed for the day or week instead of just the real time data.

No, I wouldn't expect that, but we're not 100% clients, we're closer to employees than clients, those that have a shop that is.

Perhaps they should try dealing with us designers in a fashion similar to how an agent works with celebrity talent. Like this, you make an account and in the process of making an account you get an interview about what you're capable of and then Shapeways works with you to assign prospective projects that will benefit both Shapeways and the designer. It doesn't even need to be based on Shapeways sales data now that I think about it. It could be based on general marketing research. Shapeways does do this to an extent for absolutely obvious things like a new iphone model that will be coming out, but what about not so obvious trends that one can only learn about by doing extensive marketing research. I think something like this would cause people to get more involved and also as a byproduct increase forum activity. Forums are a lot more fun when there are lots of participants. Like if we had 5 times the regulars that we have now it would be a lot more interesting and enjoyable.

I still say we need a Shapeways contest cheerleader though. :p






It always was. It always was because somethingness cannot spawn from nothingness. And in the was of the past there is the forever of the now. Only now. Only now and nothing new, for anything new would add to the infinite, yet there can only be one infinite. Only one. The universe is only becoming something new in the delusion of our minds. This delusion that makes life worth living in our perceived universe becoming.
Re: What can we do to get more people involved in the general discussion forum? :) [message #95069 is a reply to message #95051 ] Thu, 31 July 2014 21:13 UTC
avatar numarul7  is currently offline numarul7
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DO NOT THINK LIKE THAT , celebrity agents take 90% money of the artist.

That it is not the way a designer will accent to work and do things.

An artist can be just a simple artist : photoshoots and or simple singer that does not do : lyrics and just sing what they give to him/her and etc. Taking only like 20% of full work.

An designer it is making an 100% product and can`t expect to give more than 1 % or 10% on a thing to be promoted.

UniverseBecoming wrote on Thu, 31 July 2014 18:42

Interesting responses.

Yeah the feed does give hints, but one would need to watch it habitually for it to be very useful. How about add stats to the feed for the day or week instead of just the real time data.

No, I wouldn't expect that, but we're not 100% clients, we're closer to employees than clients, those that have a shop that is.

Perhaps they should try dealing with us designers in a fashion similar to how an agent works with celebrity talent. Like this, you make an account and in the process of making an account you get an interview about what you're capable of and then Shapeways works with you to assign prospective projects that will benefit both Shapeways and the designer. It doesn't even need to be based on Shapeways sales data now that I think about it. It could be based on general marketing research. Shapeways does do this to an extent for absolutely obvious things like a new iphone model that will be coming out, but what about not so obvious trends that one can only learn about by doing extensive marketing research. I think something like this would cause people to get more involved and also as a byproduct increase forum activity. Forums are a lot more fun when there are lots of participants. Like if we had 5 times the regulars that we have now it would be a lot more interesting and enjoyable.

I still say we need a Shapeways contest cheerleader though. :p


numarul7 jewelry and design
 Topic: Matte Black Steel - Disappointing
Matte Black Steel - Disappointing [message #95048] Thu, 31 July 2014 18:15 UTC
avatar RAD_Design_Lab  is currently offline RAD_Design_Lab
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Recently received some part that I had ordered in Matte Black Steel. This was not my first time ordering this material, and usually the parts look great. This time however there was a major inconsistency in color. Two of the five pieces looked great - nice rich black color. The other 3 pieces look like they haven't received any treatment at all. In fact they look pretty similar to some plain SS parts I've received in the past. Shapeways response was that this "falls under an expectations issue as what you received is indeed the Matte Black finish". I assume they mean an issue with my expectations?

I do understand that some of these processes are difficult to control and can be somewhat inconsistent. But if we are expected to accept such a wide range in finish color, then that range needs to be accurately reflected and advertised on the shapeways website. Very disappointed in these results. Photo attached....index.php?t=getfile&id=66721&private=0

  • Attachment: photo (1).JPG
    (Size: 1.93MB, Downloaded 73 time(s))

Re: Matte Black Steel - Disappointing [message #95053 is a reply to message #95048 ] Thu, 31 July 2014 19:09 UTC
avatar UniverseBecoming  is currently offline UniverseBecoming
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Being that Shapeways is such a large company I'm always happy to beat up on them when I see that they may be doing something that is less than desirable. But in this case they're covered. From their material info page:

Look and feel

A robust metal with a rough, pitted surface. Steel is available in a variety of polished and matte finishes, and good for a wide range of applications including jewelry, functional parts, and small sculptures.This material is 3D printed 420 Stainless Steel infused with bronze, and has a final composition of approximately 60% steel and 40% bronze. The way that bronze infiltrates into the steel can vary, and this changes the color of your product. If there is a higher concentration of Bronze near the surface of the product, it will take on more of Bronze's deep brown color. This has the most noticeable impact on Stainless Steel, but can also affect the shade of other finishes.


Yeah I'd be disappointed too with that result. Perhaps, you can do some extra finishing on your own to bring them up to a more desirable shade. Perhaps, you could try using one of Caswell's stainless steel blackener products to get the shade you're looking for. Probably very difficult though to make anything exactly match the two that are already dark enough.






It always was. It always was because somethingness cannot spawn from nothingness. And in the was of the past there is the forever of the now. Only now. Only now and nothing new, for anything new would add to the infinite, yet there can only be one infinite. Only one. The universe is only becoming something new in the delusion of our minds. This delusion that makes life worth living in our perceived universe becoming.
Re: Matte Black Steel - Disappointing [message #95055 is a reply to message #95053 ] Thu, 31 July 2014 19:31 UTC
avatar RAD_Design_Lab  is currently offline RAD_Design_Lab
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Yeah they are covered with the disclaimer I guess. But words don't really give me a good idea of how much the finish could vary. It would be more responsible of shapeways if they would publish photos of the material at each end of the color spectrum so we have a better understanding of what our parts could look like - not just a photo of a perfect black bunny. But this might lead to reduced sales. After this result, I'm very reluctant to order the Matte Black material again. I'd rather just order regular stainless and try to finish the parts myself...if such a solution exists.

Has anyone here tried any other secondary post processing to blacken metal parts - like the Caswell blackener product or something else? Not really looking for a painted solution. Would prefer something more durable that won't chip or flake off (rubbing, wearing, and patina over time is acceptable). I don't really expect or need the parts to be exactly the same shade of black. But I would like them to consistently be darker than the gray items shown in the photo.

Thanks!
Re: Matte Black Steel - Disappointing [message #95056 is a reply to message #95055 ] Thu, 31 July 2014 19:53 UTC
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I work here
Please email service with your concerns. They'll be able to tell if this is an expected result or not, and be able to fix any issues there may be.


Your friendly neighborhood Moderman
michael@shapeways.com
Re: Matte Black Steel - Disappointing [message #95060 is a reply to message #95055 ] Thu, 31 July 2014 20:08 UTC
avatar UniverseBecoming  is currently offline UniverseBecoming
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True! They should have a photo of the variations. Let's beat up on Shapeways for that. Where's my Nerf bat? HAHAHA! :D

I think they did have a photo up showing the variations in the past of just the plain unfinished material. They need to repost it along with the variations in the new finishes if they want to be fair. :)

As to your question, beside those that are here in the general discussion forum that will see your question there is the Post Production Techniques forum that you can post the question to. Also, the best place to ask online is the forum at Finishing.com where the worlds top experts in finishing hang out.

As for my suggestion of using a stainless steel blackener, after I posted that I remembered that variability is related to how much bronze ends up on the surface, consequently, stainless steel blackener is not going to be of much help since the light color is coming from the excess bronze. What is needed then is a bronze blackener for which I have no knowledge of, but experts in the field will probably know of something that will work well.






It always was. It always was because somethingness cannot spawn from nothingness. And in the was of the past there is the forever of the now. Only now. Only now and nothing new, for anything new would add to the infinite, yet there can only be one infinite. Only one. The universe is only becoming something new in the delusion of our minds. This delusion that makes life worth living in our perceived universe becoming.
Re: Matte Black Steel - Disappointing [message #95062 is a reply to message #95060 ] Thu, 31 July 2014 20:17 UTC
avatar RAD_Design_Lab  is currently offline RAD_Design_Lab
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Thanks Michael,
I have already received the disappointing feedback from service that this is an expected result. Just doesn't look anything like the example photos on the shapeways website...that is my main problem.

Universe,
Thanks for the tips on finishing. I'll take a look. Not trying to beat up on shapeways (love them), just feeling a little duped on this order. Hopefully they will publish some more accurate photos so others do not have this same problem.
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