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Forum: Suggestions
 Topic: Orientation
Re: Orientation [message #111159 is a reply to message #85208 ] Thu, 26 February 2015 00:56 UTC
avatar AlwaysSolutions  is currently offline AlwaysSolutions
Messages: 1
Registered: June 2012
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I would like to revisit this topic, as I came here to suggest this very thing. My models are predominantly Frosted Ultra Detail which has a unique set of printing quirks rooted in orientation. My customers would very like pay an additional fee ( $5 US?) ) to receive a print oriented as the designer had planned. I know that with my models, the print technicians usually print them in a way that minimizes the support material streaks that blemish the finished product. I recently used this knowledge to modify a design to take advantage of what is known about the streaking, and conceal them where they are unavoidable. No sooner had I done that, the model was printed in a completely different manner and all of it was for naught.

What I propose is the following:
1) Online "Certification" for designers that will give Shapeways an assurance that the designer really does know how the print process works, and is capable of designing and orienting a model in accordance with that knowledge for optimal and predictable print results. A certification could be had for each of the offered material types available from Shapeways. (Pilot program should be FUD - I'm being selfish on that. lol) Having this certification would then allow the option for designs to be printed as set by the designer.
2) Charge a flat $5 "Use Designer's Orientation" fee to the purchaser to offset revenue risks associated with non optimized print trays. This of course would be optional for the purchaser. Default would leave orientation up to the print tech.
3) The "Use Designer's Orientation" option would carry the same caveats as "Print It Anyways" If the designer's orientation is flawed, tough cookies if you want to complain about it.
4) For efficiency, print these "custom orientation" models separately in batches during certain times of the day so that the optimized trays aren't cluttered with the riffraff.

I've been blown away by some of the print quality I've seen with the Frosted Ultra Detail material, then equally disheartened by a ruined print that could have been great had it been oriented differently.

It's 2015 - It's time - Let's make this happen! :)

[Updated on: Thu, 26 February 2015 01:00 UTC]

Re: Orientation [message #111185 is a reply to message #111159 ] Thu, 26 February 2015 13:59 UTC
avatar sbhunterca  is currently offline sbhunterca
Messages: 27
Registered: November 2011
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Absolutely... please... this absolutely needs to happen, at least in FUD.

For critical designs, I would gladly pay a reasonable service charge for this option- on a $100 print, it would be great insurance.

Steve Hunter

Forum: 3D Applications
 Topic: Supported applications, I could use a little help
Re: Supported applications, I could use a little help [message #111184 is a reply to message #9998 ] Thu, 26 February 2015 13:50 UTC
avatar sbhunterca  is currently offline sbhunterca
Messages: 27
Registered: November 2011
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I'm another Alibre user and would like to add that the STL output has a number of variables which can be played with to optimize the output for complex models. Excellent program, very reasonable price with the power of many expensive high end packages.

As well, since its purchase by 3D Systems, it should more appropriately be called Geomagic Design.

Steve Hunter
 Topic: Will the Custom ring app be activated ever again?
Re: Update!!! [message #111166 is a reply to message #110988 ] Thu, 26 February 2015 07:49 UTC
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 849
Registered: June 2011
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Senior Member
I work here
https://www.shapeways.com/creator/custom-ring#landing

Enjoy ;)


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Will the Custom ring app be activated ever again? [message #111194 is a reply to message #108024 ] Thu, 26 February 2015 14:54 UTC
avatar OutlawArtwork  is currently offline OutlawArtwork
Messages: 7
Registered: April 2014
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Works but it isn't saving the ring design into the models or shopping cart (like it did before)


Outlaw Artwork - 3D Digital Art
Re: Will the Custom ring app be activated ever again? [message #111196 is a reply to message #111194 ] Thu, 26 February 2015 14:56 UTC
avatar knil  is currently offline knil
Messages: 5
Registered: May 2011
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Junior Member
Yeah, I'm having the same issue
Forum: Buying
 Topic: Hey, guess what? REJECTIONS!
Re: Hey, guess what? REJECTIONS! [message #111157 is a reply to message #111156 ] Thu, 26 February 2015 00:05 UTC
avatar Indycals  is currently offline Indycals
Messages: 6
Registered: November 2012
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When I select the wing and wing supports in Rhino3d (the app I used to create it), visually it is three parts, but it is made up of 6 meshes. It's similar for other 'parts'. - so I can easily see where 68 is coming from.

It still boils down to I see 22 parts, Shapeways sees 22 parts.

[Updated on: Thu, 26 February 2015 00:20 UTC]

Re: Hey, guess what? REJECTIONS! [message #111197 is a reply to message #111157 ] Thu, 26 February 2015 15:16 UTC
avatar stonysmith  is currently offline stonysmith
Messages: 2244
Registered: August 2008
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moderator
I got this back from CS: The file was accidentally corrupted during the placement of the first order. The bug causing this has been resolved (as of Feb 21), and it's unfortunate that your order was affected.
And, this is the picture you should have received:

index.php?t=getfile&id=90946&private=0

Once an order has been placed, the file a the moment of ordering is "locked in" for that order. You can't update the file without cancelling the order.
And, while it's an option that I also advocate for, you also can't change the PIA status after an order has been placed.

disclaimer: don't shoot the messenger.. I'm just trying to assist with communication

[Updated on: Thu, 26 February 2015 15:52 UTC]


Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
Forum: Bug Reporting
 Topic: Stuck in checkout
Re: Stuck in checkout [message #111158 is a reply to message #111084 ] Thu, 26 February 2015 00:21 UTC
avatar Gamewalker  is currently offline Gamewalker
Messages: 3
Registered: March 2014
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It worked on my iPhone, but would not on two different desktops....weird.
 Topic: Upload taking a long time
Re: Upload taking a long time [message #111200 is a reply to message #111051 ] Thu, 26 February 2015 16:18 UTC
avatar SavIsSavvy  is currently offline SavIsSavvy
Messages: 341
Registered: April 2013
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I work here
There was a bug we just fixed that may have been causing this delay, let us know if you still have trouble :).

Stony's right, a max of 5 minutes is typically what I expect from uploads


Savannah, your Shop Owner Coach/Global Community Manager
 Topic: Files Not Displayed
Re: Files Not Displayed [message #111201 is a reply to message #111104 ] Thu, 26 February 2015 16:19 UTC
avatar SavIsSavvy  is currently offline SavIsSavvy
Messages: 341
Registered: April 2013
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This was a bug that we've fixed - sorry for the frustration, but all should be well now :)!


Savannah, your Shop Owner Coach/Global Community Manager
 Topic: Default material doesn't work!
Re: Default material doesn't work! [message #111202 is a reply to message #110386 ] Thu, 26 February 2015 16:23 UTC
avatar SavIsSavvy  is currently offline SavIsSavvy
Messages: 341
Registered: April 2013
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We've resolved this and many of the other bugs that were a part of our platform lift. Thank you all for your patience and reporting. Let us know if anyone is still having trouble with default image or material :)


Savannah, your Shop Owner Coach/Global Community Manager
 Topic: Inventory not updating?
Re: Inventory not updating? [message #111164 is a reply to message #111148 ] Thu, 26 February 2015 07:41 UTC
avatar MitchellJetten  is currently offline MitchellJetten
Messages: 849
Registered: June 2011
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I work here
Sorry guys, just got out of bed :)

Our dev team fixed it last night, however due to the backlog created by this issue, it will take some hours for all models to be updated.

Edit: The script is still running, as soon as we caught up, new models won't take long to show up anymore :)

Cheers,
Mitchell

[Updated on: Thu, 26 February 2015 07:53 UTC]


Kind regards,

Mitchell Jetten
Customer Service Coordinator
Shapeways
Re: Inventory not updating? [message #111167 is a reply to message #111025 ] Thu, 26 February 2015 07:59 UTC
avatar draw  is currently offline draw
Messages: 245
Registered: March 2013
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I can't say I'm seeing any positive changes. I still have two models set for sale and as public that have not appeared in the store, but I'm willing to go to bed now and recheck in the morning.

If we have problematic models is there a way we can nudge the system to reset the store or inventory displays? Perhaps something like toggling the sale/public options back and forth to trigger some portion of your code to get things rolling again? There really should be a way to re-trigger global sweeps of the database for a store to get everything back into tip-top shape, particularly since this could mean less work for your system administrators.

Re: Inventory not updating? [message #111169 is a reply to message #111167 ] Thu, 26 February 2015 08:29 UTC
avatar MANDELWERK  is currently offline MANDELWERK
Messages: 17
Registered: December 2012
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NOW mine popped up in the store!

Thanx!


Harvesting the infinite fields of virtual surreality in the parallel cosmos of 3D fractals
Re: Inventory not updating? [message #111173 is a reply to message #111025 ] Thu, 26 February 2015 10:01 UTC
avatar Tasker  is currently offline Tasker
Messages: 11
Registered: February 2012
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Junior Member
Yep got all of my models showing up now. Thanks for the speedy fix guys.


Don't forget to check the Gizmo Bazaar regularly for new designs or follow on twitter @Gizmo_Bazaar for regular updates!
Re: Inventory not updating? [message #111183 is a reply to message #111025 ] Thu, 26 February 2015 13:29 UTC
avatar gucabe  is currently offline gucabe
Messages: 10
Registered: August 2012
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ok so my most recent model finally showed up but now i cant update it... so i deleted it... then i tried to upload it again and it defaults back to the home page.

Is this a different problem?

Thanks.


Gustavo Canales
Re: Inventory not updating? [message #111198 is a reply to message #111183 ] Thu, 26 February 2015 16:12 UTC
avatar SavIsSavvy  is currently offline SavIsSavvy
Messages: 341
Registered: April 2013
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I work here
Hi Everyone,

This indexing issue that was causing this has been fixed! Please let us know if you're seeing any issues.

Is anyone else seeing what @gucabe is? We'll look into it on our side.

Thanks all!!


Savannah, your Shop Owner Coach/Global Community Manager
Re: Inventory not updating? [message #111206 is a reply to message #111025 ] Thu, 26 February 2015 17:25 UTC
avatar draw  is currently offline draw
Messages: 245
Registered: March 2013
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Senior Member
A good night's rest and my models have appeared in the store. Not bad for a night filled with dreams of talking dogs and fish dressed in suits.

But the any of the sorts other than default are still screwed up. They appear to be accessing old and outdated information about models that is days if not weeks out of date. Is it just me?
Re: Inventory not updating? [message #111209 is a reply to message #111025 ] Thu, 26 February 2015 18:03 UTC
avatar gucabe  is currently offline gucabe
Messages: 10
Registered: August 2012
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mine are uploading fine now. Thanks.


Gustavo Canales
 Topic: I cannot add photos to listings.
I cannot add photos to listings. [message #111177] Thu, 26 February 2015 10:46 UTC
avatar panguver  is currently offline panguver
Messages: 33
Registered: November 2013
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Member
Hi,

Why I cannot add pictures to my listings? Shapeways loses my jpg-s every time when I try upload it.

Thanks!

[Updated on: Thu, 26 February 2015 10:46 UTC]

Re: I cannot add photos to listings. [message #111199 is a reply to message #111177 ] Thu, 26 February 2015 16:17 UTC
avatar SavIsSavvy  is currently offline SavIsSavvy
Messages: 341
Registered: April 2013
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Senior Member
I work here
Hi,

There was a bug in our default image settings and we have since fixed this, let us know if you have any other problems :).

Thanks for your patience and for reporting!


Savannah, your Shop Owner Coach/Global Community Manager
Re: I cannot add photos to listings. [message #111204 is a reply to message #111199 ] Thu, 26 February 2015 16:58 UTC
avatar panguver  is currently offline panguver
Messages: 33
Registered: November 2013
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Thank you. Pictures was added successfully right now. I will talking about all issues and also I have a lot of suggestions for Shapeways functionality and stability. I hope to post it coming soon.
Re: I cannot add photos to listings. [message #111212 is a reply to message #111204 ] Thu, 26 February 2015 18:47 UTC
avatar SavIsSavvy  is currently offline SavIsSavvy
Messages: 341
Registered: April 2013
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I work here
We are always open to suggestions! Thanks for taking the time to put your thoughts together :) Happy to hear this issue is resolved


Savannah, your Shop Owner Coach/Global Community Manager
Forum: Shapeways Shops
 Topic: Shop Feedback Request
Re: Shop Feedback Request [message #111214 is a reply to message #79814 ] Thu, 26 February 2015 19:00 UTC
avatar draw  is currently offline draw
Messages: 245
Registered: March 2013
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Excellent suggestion, although I'm not sure my design mix will ever be worth it in terms of additional investments in time and $$$. I'm just trying to stabilize things so it doesn't require any attention other than a periodic visit via cell phone. But I will contemplate it while on my journeys. Maybe I'll get some good ideas during a sweat lodge vision quest or after being abducted and probed by space aliens in the wilderness.

[Updated on: Thu, 26 February 2015 19:03 UTC]

Forum: 3D modelers for hire
 Topic: Friendly and Fast. See your dream idea rendered and realized in 3D form.
Re: Friendly and Fast. See your dream idea rendered and realized in 3D form. [message #111215 is a reply to message #110599 ] Thu, 26 February 2015 19:13 UTC
avatar johnot  is currently offline johnot
Messages: 108
Registered: February 2013
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Checkout the awesome new HMD unit designed for a Shapeways client. Virtual Reality rules. Get in touch for custom tech designs and accesories:) index.php?t=getfile&id=90955&private=0

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Forum: 3D modeler needed
 Topic: custom cryptex
Re: custom cryptex [message #111160 is a reply to message #110952 ] Thu, 26 February 2015 04:44 UTC
avatar wawwright  is currently offline wawwright
Messages: 3
Registered: June 2014
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Junior Member
PM sent
 Topic: Bracelet Charms Needed
Re: Bracelet Charms Needed [message #111180 is a reply to message #110388 ] Thu, 26 February 2015 11:57 UTC
avatar panguver  is currently offline panguver
Messages: 33
Registered: November 2013
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Member
Hi,

Please see my Shapeways shop https://www.shapeways.com/shops/amalham?section=Pandora's+Ch arms

Also I am able to create customized Pandora's Charms (and ornamental combinations of jewelry items) based on your pictures, ornaments and forms. Full collection of my generative items (2700+) here http://www.sculpteo.com/en/s/pangu/

Thanks!

[Updated on: Thu, 26 February 2015 11:58 UTC]

 Topic: Award design from a sculpture
Re: Award design from a sculpture [message #111186 is a reply to message #110814 ] Thu, 26 February 2015 14:04 UTC
avatar Michael_Teiniker  is currently offline Michael_Teiniker
Messages: 22
Registered: September 2014
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I think that could be done.. I am busy with a project on the weekend, but next week? Do they wish to copy this or something a little different?
Regards
Michael.
 Topic: Help for modelling a small curtain spare part
Help for modelling a small curtain spare part [message #111171] Thu, 26 February 2015 09:41 UTC
avatar djlutz  is currently offline djlutz
Messages: 1
Registered: September 2014
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Junior Member
Hi, I would want to ask the community for help creating a 3D model for a spare part of my curtain system:
The material is discontinued and this parts can't be found anymore, now I've some broken and would want to have new ones reproduced (and also take some for spare).

I would want to ask you for the 3d model, if possible for somebody to reproduce it.
I could provide all dimensions, etc.

Any help or suggestion will be welcomed.


I've also attached some pics for better understanding the part I'm referring to.
index.php?t=getfile&id=90914&private=0
index.php?t=getfile&id=90915&private=0

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Re: Dimensions needed [message #111191 is a reply to message #111171 ] Thu, 26 February 2015 14:43 UTC
avatar kaadesign  is currently offline kaadesign
Messages: 96
Registered: May 2014
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PM sent


.



.

[Updated on: Thu, 26 February 2015 15:32 UTC]


Useful things... by kaadesign
 Topic: 1/64 farm model designer wanted for two service bed projects
1/64 farm model designer wanted for two service bed projects [message #111193] Thu, 26 February 2015 14:53 UTC
avatar RockinH  is currently offline RockinH
Messages: 24
Registered: October 2012
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Junior Member
I am looking for a designer to create two 1/64 service beds. The are very similar and will have the same dimension. The caveat is the cabinets will be slightly different on both and one has a cut out at the front.

The wheel wells will need to be this dimension vs the actual that I measured as models I will be using are different than the real vehicles. Here is a design I have with the correct wheel well dimension https://www.shapeways.com/product/S7JPAJJKH/kn-service-bed-w ith-9-cabinets


For dimensions see attached PDF.

Thank you for looking.

Eric

 Topic: 3D modeler to make ring
3D modeler to make ring [message #111217] Thu, 26 February 2015 20:26 UTC
avatar bekeleboy  is currently offline bekeleboy
Messages: 2
Registered: August 2014
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Junior Member
Hello all,

I have a ring I'd like to be made and I am seeking a quick and competitively priced 3D modeler to make it.

I have all the details, images and even some 3d models of rings very similar. The ring I'm asking for was part of a set, and two the set have been completed. Should be easy work.

I have these details because I had a 3D modeler working on it previously. I've been inordinately patient with my old modeler, who I've been working with since October, and I am now deciding to hire someone else.


PM me if interested

Cheers,
J

[Updated on: Thu, 26 February 2015 20:26 UTC]

Forum: It arrived!
 Topic: Swirly Hearts
Swirly Hearts [message #111162] Thu, 26 February 2015 06:52 UTC
avatar PennyCharmer  is currently offline PennyCharmer
Messages: 8
Registered: January 2015
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Junior Member
My first prints have arrived! I made my Swirly Hearts in 3 depths and had one of each printed; one in steel, one in plastic and one in polished brass . The steel one came out slightly bigger than I thought it'd be :p

https://farm9.staticflickr.com/8622/16028551294_de4997a838_n.jpg https://farm9.staticflickr.com/8675/16649444591_474e45173b_n.jpg

3D printing is cool (:
 Topic: Majora's Mask Skull Kid
Re: Majora's Mask Skull Kid [message #111203 is a reply to message #111100 ] Thu, 26 February 2015 16:56 UTC
avatar kokirik  is currently offline kokirik
Messages: 4
Registered: January 2015
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Junior Member
Hey thanks @el_lopez
 Topic: A Tyrant Marches to War
Re: A Tyrant Marches to War [message #111161 is a reply to message #111014 ] Thu, 26 February 2015 04:49 UTC
avatar ProjectMobius  is currently offline ProjectMobius
Messages: 130
Registered: August 2014
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Senior Member
I would prefer the 50mm version, the details are finer there. Good job!


Porfolio: http://www.project-mobius.com
Re: A Tyrant Marches to War [message #111213 is a reply to message #111161 ] Thu, 26 February 2015 18:59 UTC
avatar CybranKNight  is currently offline CybranKNight
Messages: 67
Registered: September 2014
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ProjectMobius wrote on Thu, 26 February 2015 04:49

I would prefer the 50mm version, the details are finer there. Good job!

No doubt, but there is still something really charming about the smaller sized one too! xD
 Topic: No assembly required wind-up toy car
No assembly required wind-up toy car [message #111172] Thu, 26 February 2015 09:57 UTC
avatar MrSirLRD  is currently offline MrSirLRD
Messages: 20
Registered: May 2014
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Junior Member
This working prototype is the result of lots of hard work, a few print iterations, a TON of design iterations and a bit of dumb luck (in the form of a few lucky guesses)
Link to Car
I was very excited pulling this little toy car out of the box when it finally arrived and have been quite surprised by its performance after only a few actual prints of the whole wind-up gear box system! (I was surprised it moved at all)

At this point in time the car only moves about 50cm once fully wound up but i hope to increase this distance in the future!

This Wind-up toy car is printed in one piece in white strong and flexible and comes with it's own key.
It can be wound up with the key, or by simply pulling the car back.

The wind up car at the moment is available in Beta as i'm trying to work out a few kinks
(the main one being the fact that the car required quite a bit of manual cleaning to get the parts moving)

Through the Beta processes i'm looking for any suggestions to improve this design!
(I have already uploaded an update that improves some aspects)

Take a look at the pics and video!

index.php?t=getfile&id=90916&private=0

index.php?t=getfile&id=90917&private=0

index.php?t=getfile&id=90918&private=0

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[Updated on: Thu, 26 February 2015 09:57 UTC]

Re: No assembly required wind-up toy car [message #111176 is a reply to message #111172 ] Thu, 26 February 2015 10:14 UTC
avatar RalphVdB  is currently offline RalphVdB
Messages: 320
Registered: July 2008
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Senior Member
I work here
Wow, absolutely stunning!


Shapeways International Customer Service Manager
Re: No assembly required wind-up toy car [message #111218 is a reply to message #111176 ] Thu, 26 February 2015 21:01 UTC
avatar FaceEts  is currently offline FaceEts
Messages: 1
Registered: January 2015
Go to all my models
Junior Member
Awesome!

[Updated on: Thu, 26 February 2015 21:03 UTC]

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