| Failed model. [message #59564] Thu, 03 January 2013 19:42 UTC |
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I've orderd some models along with a pinhole camera and recieved it on 21 december.
When i opened the package i saw that the pinhole camera didn't really look like what i've designed, it seems that something has gone wrong with the model.
As you can see in the pictures that i will post in comments, i'm missing the front of the camera *1 there are holes that i did'nt design *2 even a hole thet seems to be threaded *3 The model is thicker and it has features that i also did'nt designed *4
I've already mailed to service@shapeways.com twice from my mail adres info@gunterartdesign.com but did'nt get a reply, i really hope you can help me on this ?
Kind Regards,
Wesley Günter
Owner/Designer Günter Art & Design
Shapeways Render :
If it doesn't look good it's not designed by us.
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| Re: Failed model. [message #59565 is a reply to message #59564 ] Thu, 03 January 2013 19:43 UTC |
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Attachment: 1.jpg
(Size: 1.06MB, Downloaded 228 time(s))
If it doesn't look good it's not designed by us.
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| Re: Failed model. [message #59566 is a reply to message #59565 ] Thu, 03 January 2013 19:45 UTC |
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Attachment: 2.jpg
(Size: 1.48MB, Downloaded 221 time(s))
If it doesn't look good it's not designed by us.
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| Re: Failed model. [message #59567 is a reply to message #59566 ] Thu, 03 January 2013 19:46 UTC |
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Attachment: 3.jpg
(Size: 855.33KB, Downloaded 212 time(s))
If it doesn't look good it's not designed by us.
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| Re: Failed model. [message #59568 is a reply to message #59567 ] Thu, 03 January 2013 19:49 UTC |
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Attachment: 4.jpg
(Size: 1.07MB, Downloaded 209 time(s))
If it doesn't look good it's not designed by us.
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| Re: Failed model. [message #59570 is a reply to message #59564 ] Thu, 03 January 2013 19:52 UTC |
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Looks like two similar models were mixed up in shipping. I'll talk to service to see what's going on.
[Updated on: Thu, 03 January 2013 19:52 UTC] The Mad Moder
michael@shapeways.com
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| Re: Failed model. [message #59574 is a reply to message #59564 ] Thu, 03 January 2013 20:18 UTC |
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We'll see if we can't find out, but it looks to me like similar items got swapped.
The Mad Moder
michael@shapeways.com
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| Re: Failed model. [message #59675 is a reply to message #59574 ] Sat, 05 January 2013 17:34 UTC |
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If this is indeed a case of similar models getting swapped, I would chalk it up as another milestone reached for shapeways
(i.e. how many concurrent orders are necessary to make this unlikely event actually happen ?)
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