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Sorry, we were unable to process your uploaded model‏ [message #56308] Mon, 05 November 2012 14:48 UTC Go to next message
avatar TheWildGames  is currently offline TheWildGames
Messages: 12
Registered: October 2009
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Junior Member
Hi,

I'm trying to upload a new model for 3d printing but I've got the following message by mail : "Sorry, we were unable to process your uploaded model‏" without further explanations.

I've tried to cut my models into few pieces and it worked for each part, but when I put the part together it doesn't work anymore.

My current test has 5848 polys and doesn't work.

Does anyone have an idea ?


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Re: Sorry, we were unable to process your uploaded model‏ [message #56314 is a reply to message #56308 ] Mon, 05 November 2012 15:28 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5299
Registered: September 2008
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Can you share the model for us to examine?


Your friendly neighborhood Moderman
michael@shapeways.com
Re: Sorry, we were unable to process your uploaded model‏ [message #56322 is a reply to message #56314 ] Mon, 05 November 2012 16:14 UTC Go to previous messageGo to next message
avatar TheWildGames  is currently offline TheWildGames
Messages: 12
Registered: October 2009
Go to my shop
Junior Member
I've just send you the file.


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Re: Sorry, we were unable to process your uploaded model‏ [message #56328 is a reply to message #56322 ] Mon, 05 November 2012 17:28 UTC Go to previous messageGo to next message
avatar TheWildGames  is currently offline TheWildGames
Messages: 12
Registered: October 2009
Go to my shop
Junior Member
Now I've got a mail with the problem (the size)

However, for me it looks like that importing an OBJ in millimeters doesn't give the correct dimensions.


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Re: Sorry, we were unable to process your uploaded model‏ [message #56335 is a reply to message #56308 ] Mon, 05 November 2012 18:33 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5299
Registered: September 2008
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I work here
Did you email it to me? I'm not seeing it. What software are you exporting from? Are you sure it's exporting in the units you think it is?


Your friendly neighborhood Moderman
michael@shapeways.com
Re: Sorry, we were unable to process your uploaded model‏ [message #56336 is a reply to message #56335 ] Mon, 05 November 2012 18:45 UTC Go to previous messageGo to next message
avatar TheWildGames  is currently offline TheWildGames
Messages: 12
Registered: October 2009
Go to my shop
Junior Member
I've used michael@shapeways.com

I'm using *.obj with 3ds max.

I've corrected the issue.


www.thewildgames.com
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Re: Sorry, we were unable to process your uploaded model‏ [message #56337 is a reply to message #56336 ] Mon, 05 November 2012 18:49 UTC Go to previous message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5299
Registered: September 2008
Go to my shop
Senior Member
I work here
Awesome, glad you got it figured out. I did find your email, but you got it handled already.


Your friendly neighborhood Moderman
michael@shapeways.com

 
   
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