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Materials sample kit [message #50081] Wed, 20 June 2012 05:08 UTC Go to next message
avatar demackison  is currently offline demackison
Messages: 10
Registered: June 2012
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Junior Member
My materials sample kit arrived with nothing included to tell me what materials are what. How do I get the missing paperwork?
Re: Materials sample kit [message #50091 is a reply to message #50081 ] Wed, 20 June 2012 10:23 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 2989
Registered: June 2010
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Senior Member
The kit includes samples of Full Color Sandstone, Frosted Ultra Detail, White Detail, Black Detail, Alumide, White Strong and Flexible, Stainless Steel

Each of the samples has a letter;

b - Stainless Steel
d - WSF
e - Alumide
f - Full Colour Sandstone
g - White Detail
h - Black Detail (see link above)

And the other one will be Frosted Ultra Detail, possibly marked 'k' - i got my sample kit before FUD was about

Hope this helps,
Paul
Re: Materials sample kit [message #50108 is a reply to message #50081 ] Wed, 20 June 2012 13:47 UTC Go to previous message
avatar ChristelH  is currently offline ChristelH
Messages: 55
Registered: October 2010
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Member
I work here
Hi demackison,

Sorry to hear you didn't receive the Sample Kit booklet, could you please send an email to service@shapeways.com (you can mention my name: Christel) and let me know the order number?

After this we can send you this booklet.

Thanks,

Kindly,
Christel Hagens
Customer Service Agent
www.shapeways.com

 
   
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