| Order help [message #50055] Tue, 19 June 2012 21:52 UTC |
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As the forums seem to get fast replies by staff, I'll try my luck here.
I just ordered 3 models of my own, only to find out after paying one of the three parts is delaying the delivery in advance.
I need the parts in exactly 10 days, while that single part would take 15 due to the material.
Is it possible to cancel the order and re-order without it or using a material that will take less long to ship?
Problem is I can't find a cancel payment option anywhere and PayPal says it's gonna take 4-6 days to finally put through the payment.
I guess I'm stuck with getting these parts too late, huh?
Thanks,
Leo
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| Re: Order help [message #50071 is a reply to message #50055 ] Wed, 20 June 2012 00:41 UTC |
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You need to email this question to service@shapeways.com
[Updated on: Wed, 20 June 2012 00:41 UTC]
Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
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