| Apparently i sold something? [message #50020] Tue, 19 June 2012 16:27 UTC |
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According to an email i received. One of my models has been bought.
Nothing is showing up on my shop.
Is this a mistake?
boop
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| Re: Apparently i sold something? [message #50026 is a reply to message #50020 ] Tue, 19 June 2012 16:53 UTC |
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Hi!
What kind of email did you get?
Did it include an attachment?
Does it show on : http://www.shapeways.com/mysales ?
Cheers,
Stijn
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Apparently i sold something? [message #50039 is a reply to message #50020 ] Tue, 19 June 2012 18:56 UTC |
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Heres what i recieve:
Hi,
The model (Model #512133) that someone ordered from your Shop is now being placed in a snug UPS box and is going to start its journey around the world to your customer!
We thought you would like to know the status of your 3D printed physical version of your wonderful design!
Kind regards,
The Shapeways Service Team
Ralph, Maartje, Kevin, Christel, Joost, Michon, Mitchell and Gary
service@shapeways.com
Shapeways
Passionate about creating
www.shapeways.com
nope, nothing showing up on mysales, No attachments either, just that number?
Thanks for replying
boop
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| Re: Apparently i sold something? [message #50040 is a reply to message #50039 ] Tue, 19 June 2012 19:02 UTC |
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Yes, that's the email that shows the model ordered (either by you or someone else) has been shipped... but what does your http://www.shapeways.com/mysales page say? - just click the link and it will take you to your model sales when you are logged in on your account.
[Updated on: Tue, 19 June 2012 19:03 UTC]
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| Re: Apparently i sold something? [message #50042 is a reply to message #50039 ] Tue, 19 June 2012 19:11 UTC |
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That message indicates a product being shipped, so you would be looking for a sale from a while back.
[Updated on: Tue, 19 June 2012 19:13 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Apparently i sold something? [message #50043 is a reply to message #50020 ] Tue, 19 June 2012 19:44 UTC |
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Do you have any models with $0.00 or €0.00 markup?
In my experience, sales don't show up in the sales report if a model doesn't have any price markup.
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| Re: Apparently i sold something? [message #50046 is a reply to message #50043 ] Tue, 19 June 2012 20:10 UTC |
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VeryWetPaint is entirely correct. If the model/material combination that the buyer selected had $0 markup.. it's not (currently) listed in the shop sales at all. If you WANT no markup, but want to track sales, you'll have to put at least $0.01 markup on each item.
Checking all of your current markups, as well as updating them all can be done easily with the CSV markup wizard. - but.. it won't change OLD sales that were at $0.
Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
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| Re: Apparently i sold something? [message #50047 is a reply to message #50020 ] Tue, 19 June 2012 20:11 UTC |
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Ahh thats probably it.
I dont have a mark up.
ill change it to 10p just so i can see the sales.
Thx
boop
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| Re: Apparently i sold something? [message #50050 is a reply to message #50047 ] Tue, 19 June 2012 20:23 UTC |
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Within the email will be a model number - construct a url in notepad etc, with the format www.shapeways.com/model/*model number*/ and you can find out what model it was.
imo, all model sales with or without markup should be reported
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| Re: Apparently i sold something? [message #54165 is a reply to message #54164 ] Mon, 17 September 2012 13:42 UTC |
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I will give it a try, thanks for the hint. But I remember, that I tested the shop for about an hour or so, did not figure out an easy way for this markup stuff.
Thanks
Heinz
Leave your EGO behind and the universe will open up ....
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| Re: Apparently i sold something? [message #54478 is a reply to message #50020 ] Tue, 25 September 2012 14:36 UTC |
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It is not obvious that you can edit them in this way, in edit mode, they markups look like links, but they are editable.
The Mad Moder
michael@shapeways.com
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