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Beer Key Fashion Pendant [message #48767] Tue, 22 May 2012 17:35 UTC Go to next message
avatar opresco  is currently offline opresco
Messages: 165
Registered: April 2010
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index.php?t=getfile&id=17094&private=0

Beer Key Fashion Pendant
http://www.shapeways.com/model/579754/

Wrong Shapeways' rendered image displayed on the product's page! Why?


cascador
Re: Beer Key Fashion Pendant [message #48768 is a reply to message #48767 ] Tue, 22 May 2012 17:49 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1668
Registered: December 2007
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Hi Opresco,

hmmm, does the render reflect an older version of your model by any chance? The generated images don't update when you update the models, it's a known bug:

http://feedback.shapeways.com/forums/111989-shapeways-feedba ck/suggestions/2814614-computer-generated-image-not-updating

If not, then there's something else wrong. Please let me know so we can follow up if needed.

Cheers,

Bart


Community Manager Europe | Shapeways
Re: Beer Key Fashion Pendant [message #48771 is a reply to message #48768 ] Tue, 22 May 2012 18:07 UTC Go to previous messageGo to next message
avatar opresco  is currently offline opresco
Messages: 165
Registered: April 2010
Go to my shop
Senior Member
>>hmmm, does the render reflect an older version of your model by any chance?

Yes it does!

Same on My Cappuccino Cup
http://www.shapeways.com/model/573327/
Very annoying!!! Mad

index.php?t=getfile&id=17098&private=0


cascador
Re: Beer Key Fashion Pendant [message #48842 is a reply to message #48771 ] Thu, 24 May 2012 11:17 UTC Go to previous message
avatar bartv  is currently offline bartv
Messages: 1668
Registered: December 2007
Go to my shop
Senior Member
Yes, I agree! We should get this sorted out soon.

Sorry for the inconvenience :-/

Bart


Community Manager Europe | Shapeways

 
   
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