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Currently experiencing upload delays [message #48738] Mon, 21 May 2012 15:43 UTC
avatar bartv  is currently offline bartv
Messages: 1668
Registered: December 2007
Go to my shop
Shapie Expert
Hey all,

we're sorry, but we're currently experiencing a delay in the processing of some model uploads. A set of models from the last few weeks needs reprocessing because their 3D images were never rendered.

Any uploads done earlier today (including our 'easy co-creators' and API uploads) can be delayed by up to 8 hours. This impacts both the validation of the files (non-manifold checks etc), rendering of the 3D images and calculation of price quotes.

All new uploads will be fine.

If you have already deleted a model that now gets reprocessed, you will receive an error message which you can safely ignore.

We'll post an update to this message once things are back to normal again.

Bart

[Updated on: Mon, 21 May 2012 15:58 UTC]


Community Manager Europe | Shapeways

 
   
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