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Can't upload anything [message #4384] Tue, 12 May 2009 19:10 UTC Go to next message
avatar bbjam  is currently offline bbjam
Messages: 2
Registered: June 2008
Go to all my models
Junior Member
When I upload a modal from my computer all seams to go well: I see the "It worked, now wate for the e-mail" message, and if I look at my network stats the correct amount of data seems to have been uploaded. The problem is that the modal never shows up in my designs and I never get the email.
The really odd thing is that it worked fine will some hi-poly models I uploaded a while ago.

I am using Ubuntu 9.04 64bit / Firefox but I tried it on windows and that did not work.
Re: Can't upload anything [message #4388 is a reply to message #4384 ] Wed, 13 May 2009 12:58 UTC Go to previous messageGo to next message
avatar arno  is currently offline arno
Messages: 108
Registered: January 2009
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Senior Member
Hi,

Our logs show that you tried to upload a model called Gear Blade on 12 May 2009 19:10 on which our checks generated: Failed, code: invalid_normals.
The same record also claims a mail was send?
(Earlier logs show multiple tries for the gear blade, unfortunately all have an error code on 'invalid normals'. Normally this error is triggered by:
- normals not pointing the right direction (duh Wink )
- objects being multi-manifold (eg triangles overlaying each other)

You also tried a model 'A test' at 19:47, that one was to small to be printed. For that one an email is also logged?

Hope this helps? Still weird you did not received the mails? They were not moved to some spambox maybe?

Kind regards, Arno

[Updated on: Wed, 13 May 2009 12:58 UTC]

Re: Can't upload anything [message #4396 is a reply to message #4388 ] Wed, 13 May 2009 19:30 UTC Go to previous message
avatar bbjam  is currently offline bbjam
Messages: 2
Registered: June 2008
Go to all my models
Junior Member
Sorry, all that happened was that my email was configured wrong. Embarassed

Thanks for your help. Very Happy

 
   
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