Home » Support » Buying »

error co-creater template order

Search Search  
Show: Today's Messages    Show Polls    Message Navigator
error co-creater template order [message #44206] Mon, 20 February 2012 13:41 UTC Go to next message
avatar tiny purple treehouse  is currently offline tiny purple treehouse
Messages: 0
Registered: September 2011
Go to my shop
Junior Member

I noticed you get an error when you try to order a co-creater template. For example when you buy a ring, you select the size and click proceed, but you will get the following error:

Whoops! Something went wrong trying to base your model on the template!
Please try again and if this error persists, please contact us.
We got the following error: failed copy

I got this on my own rings, but also some others.
Did anyone else experience this?
Is this part of the remaining technical issues?


adorable 3D-printed jewelry
Re: error co-creater template order [message #44370 is a reply to message #44206 ] Thu, 23 February 2012 13:02 UTC Go to previous message
avatar bartv  is currently offline bartv
Messages: 2
Registered: December 2007
Go to my shop
Junior Member

yes, I believe so. This should have been fixed by now. If it hasn't please let me know!


Community Manager Europe | Shapeways

Previous Topic:UPS Expected Delivery before parts are even shipped
Next Topic:Payment problems



We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.