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Order shipped to wrong country... [message #43530] Mon, 06 February 2012 12:04 UTC Go to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 0
Registered: December 2010
Go to my shop
Junior Member
My current order with Shapeways started in the Netherlands but has been shipped to the USA, instead of the UK (where I live).

UPS shipping tracking says:


The commercial invoice is missing and is required for export / Released by clearing agency Now in-transit for delivery

So I'm concerned that having arrived there, it won't get back out of the USA and arrive with me.

It is rather funny that the package has been driven more miles through the United States than it would have taken driving it through Europe to reach me (started in New York, and is now in Kentucky), mind you.

[Updated on: Mon, 06 February 2012 12:05 UTC]

Re: Order shipped to wrong country... [message #43538 is a reply to message #43530 ] Mon, 06 February 2012 14:51 UTC Go to previous message
avatar duann  is currently offline duann
Messages: 0
Registered: August 2008
Go to my shop
Junior Member
That is weird,

Contact customer service (service@shapeways.com) with your tracking/order number and they will see what is happening.


Duann Scott,

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