no model download with firefox

Discussion in 'Bug Reporting' started by 131242_deleted, Jan 3, 2012.

  1. I registered today and in my introduction post i asked how to download a free model, because i could not succeed in doing just that.
    I followed the advice (did all the steps again, because i tried it before) but again it went wrong.


    here is what happens when I use Firefox 8.0
    I start by loggin in

    i click a free model and i get the option of selecting a format,
    after that i click 'download' which leads me to a blank browser page, and nothing happens ...

    In IE all goes intuitive, there is no format option
    i click 'download' and Windows gives me the popup which asks me to open or savet the stl-zip. no problem then.

    is shapeways incompatible with my version of FF?

    regards,

    paul
     
  2. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    Which model did you try? I just tried on FF8 and instantly got a save dialog.
     
  3. it's funny, i directly tried to reproduce the fault, but it took a while untill i saw where the crux lies

    it looks as if it happens (only?) with all the models in the category 'Hobby - 3D down-loadable parts'

    i did encounter my problem when trying to download 'BrandingIron basic part', but i got the format option and blank screen also with other models from this category, so i guess it is the same problem for all the models there

    paul