Since your recent Blog entries don't allow comments (not until the Sake Set post) I was unable to comment on the Lead Times entry.
Coloured Sandstone is definitely NOT on time. One piece that was scheduled for delivery on 18th Nov arrived yesterday in the evening of 25th. I have another piece that was supposedly to be delivered two days ago and it hasn't even shipped.
SHAPEWAYS please update your materials status page - still no change since 21st Nov...
Another full-colour sandstone model I ordered on 10th Nov is noted with a delivery date of 24th Nov. Here we are on the 29th and the model is still only marked as "Accepted" - not even "In Production" !!
Ok, talked to Nancy and she said about 5% of orders are showing up late because of reprints or holds by the customer. So it's looking like your models had to be reprinted for one reason or another. If you send support your order numbers they can find out more.
Thanks. I wonder if the reprints are due to breakages. My last model had a small piece missing but fortunately it 'could' have been an intentional part of the design and I had to get it shipped to the UK. No time for a re-print.