Home » Support » Buying » Cannot Buy Anything
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Cannot Buy Anything [message #36825] Tue, 18 October 2011 03:39 UTC Go to next message
avatar TreadshotA1  is currently offline TreadshotA1
Messages: 122
Registered: August 2009
Go to my shop
Senior Member
Has anyone else had this problem? For the last few days i've been trying to put through an order, but every time it redirects me to Paypal, the Paypal ebsite doesn't show up correctly. The formatting is way off,the background doesn't load, and the all graphics are out of place and only appear as blank white boxes. Add to that, there's a pop up (which only goes away after i hit the red X button 3 or 4 times) which says the site has an invalid security certificate (which means nothing to me, since i know almost nothing about computer security stuff).

I hit the button that cancals and returns to Shapeways, and get the usual screen of "Oops, something went wrong" and Bowie the Bunny somewhat injured.

A) Is this Paypal or Shapeways' issue?
B) What can i do, aside from wait like i have for the last 4 days?
Re: Cannot Buy Anything [message #36829 is a reply to message #36825 ] Tue, 18 October 2011 05:35 UTC Go to previous messageGo to next message
avatar duann  is currently offline duann
Messages: 370
Registered: August 2008
Go to my shop
Senior Member
I work here
Hey that is weird,

I have not seen this before, can you send a screenshot to duann (at) shapeways.com and we will see if we can replicate it.



Duann Scott,
Re: Cannot Buy Anything [message #37217 is a reply to message #36829 ] Sun, 23 October 2011 14:08 UTC Go to previous messageGo to next message
avatar TreadshotA1  is currently offline TreadshotA1
Messages: 122
Registered: August 2009
Go to my shop
Senior Member
Well that's the image i get on screen.

Re: Cannot Buy Anything [message #37538 is a reply to message #37217 ] Fri, 28 October 2011 16:23 UTC Go to previous messageGo to next message
avatar TreadshotA1  is currently offline TreadshotA1
Messages: 122
Registered: August 2009
Go to my shop
Senior Member
Posting to say i tried this on Firefox, IE and Safari (latest version of all three, i updated whenever i was asked).

Everything shows up with that faulty page.
Re: Cannot Buy Anything [message #37539 is a reply to message #37538 ] Fri, 28 October 2011 16:28 UTC Go to previous message
avatar TreadshotA1  is currently offline TreadshotA1
Messages: 122
Registered: August 2009
Go to my shop
Senior Member
However, it works absolutely fine on my iPad

Apparently iOS 5's Safari loads Paypal just fine.

 
   
Previous Topic:At dc ehv
Next Topic:Tracking my oder?

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.