Home »  » Co-Creator Feedback » Volume validation issue
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Volume validation issue [message #34275] Thu, 15 September 2011 13:04 UTC Go to next message
avatar {DF}  is currently offline {DF}
Messages: 104
Registered: January 2009
Go to my shop
Senior Member
Hello Shapeways,

A client has ordered a ring from my co-creator shop. Specifically, this one: http://www.shapeways.com/model/142298/ring_3.html?gid=ug

However, when I am trying to upload the new_sized_ring (scaled, according to my client's request), I am getting this error:


"We are sorry to report that there is a problem with your personalized template
Ring 3, ring3_2_1_2_inner.stl.

It did not pass the check Volume validation. "

Anyway to fix this? Or change the volume to my co-create template?

Thanx,
DF


http://shpws.me/DWg
Re: Volume validation issue [message #34278 is a reply to message #34275 ] Thu, 15 September 2011 15:05 UTC Go to previous messageGo to next message
avatar aeron203  is currently offline aeron203
Messages: 449
Registered: July 2008
Go to my shop
Senior Member
This means you have exceeded the maximum volume listed in the "Manage Template" section of the co-creator item. Hopefully you added some margin to the volume to accommodate larger rings. This is a tough choice because a very large ring can use twice as much material, so people buying a small ring will end up paying for more material they are not using.

You may need to make significant changes to make your larger ring meet the volume spec, like thinning out the band. To handle this issue in the past I made a variation of the design that was only available in a smaller, but overlapping range of sizes. That design skewed toward a feminine style to acknowledge that, since women have smaller fingers on average, they would likely be purchasing the rings in that size range.

Until the system supports multiple price-points within a single item, there is no way around this.


Aaron - 40westdesigns.com/blog
Re: Volume validation issue [message #34291 is a reply to message #34278 ] Thu, 15 September 2011 17:52 UTC Go to previous message
avatar {DF}  is currently offline {DF}
Messages: 104
Registered: January 2009
Go to my shop
Senior Member
Thank you aeron Smile
I have already done my modifications, but I think I will come up with a different model finally...


http://shpws.me/DWg

 
   
Previous Topic:To Do List Error
Next Topic:Co-Creator OPTIONAL?

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.