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pricing problems [message #30527] Sat, 09 July 2011 15:22 UTC Go to next message
avatar bdeaver  is currently offline bdeaver
Messages: 28
Registered: August 2010
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Junior Member
Is anyone else having pricing problems? As of yesterday, my Product Inventory prices don't match my Product page prices. But, if I log out and visit my page, the price that buyers see is the one from the Product page. To make matters worse, if I click around on different materials in the Product page price list, they update to match the Product Inventory list. But this isn't the price that the buyer sees. Any help is appreciated. Thanks.


bobd
Re: pricing problems [message #30540 is a reply to message #30527 ] Sat, 09 July 2011 20:35 UTC Go to previous messageGo to next message
avatar JACANT  is currently offline JACANT
Messages: 574
Registered: July 2011
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I only joined two days ago and have noticed the price differences when you are logged in or out. I sent service an email explainig this with a screen print of both occurrences, waiting for thier reply.

[Updated on: Sat, 09 July 2011 20:38 UTC]


jacantdesign@gmail.com
Re: pricing problems [message #30541 is a reply to message #30540 ] Sat, 09 July 2011 20:39 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
Messages: 1163
Registered: August 2008
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Senior Member
Most of the time the price differences are due to the VAT. When you are logged in and you live in Europe, VAT is added. When you are not logged in, Shapeways cannot know if VAT applies to you or not, and VAT is not included.
Check if the price difference is 19%: if this is the case then VAT is the answer.


So many things to design, so little time...
Re: pricing problems [message #30543 is a reply to message #30541 ] Sat, 09 July 2011 21:19 UTC Go to previous messageGo to next message
avatar JACANT  is currently offline JACANT
Messages: 574
Registered: July 2011
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Senior Member
It looks like you hit the nail right on the head.
The dreaded Vatman

Thanks for that


I like your shop.


jacantdesign@gmail.com
Re: pricing problems [message #30544 is a reply to message #30543 ] Sat, 09 July 2011 21:32 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
Messages: 1163
Registered: August 2008
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Senior Member
Happy to have been able to help (and happy that you like my shop Wink).

I hope to see soon your chess set becoming reality...


So many things to design, so little time...
Re: pricing problems [message #30558 is a reply to message #30544 ] Sun, 10 July 2011 16:26 UTC Go to previous messageGo to next message
avatar bdeaver  is currently offline bdeaver
Messages: 28
Registered: August 2010
Go to my shop
Junior Member
Thanks for the info, but I don't think that is my problem. The price difference is about 10%. I'm in the US so, if I'm logged in, my price should be lower (lacking the VAT). But my price is higher when I'm logged in.


bobd
Re: pricing problems [message #30559 is a reply to message #30558 ] Sun, 10 July 2011 17:02 UTC Go to previous messageGo to next message
avatar JACANT  is currently offline JACANT
Messages: 574
Registered: July 2011
Go to my shop
Senior Member
Hope you get it sorted.


jacantdesign@gmail.com
Re: pricing problems [message #30560 is a reply to message #30558 ] Sun, 10 July 2011 17:03 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
Messages: 1163
Registered: August 2008
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Senior Member
If you are in the US, the prices should be the same, logged or un-logged...
The only other case I've seen with inconsistencies in prices was in the inventory management for the co-creators models: in the inventory page the volume of the uploaded model was taken into account, not the volume entered in the co-creator form (I don't know if this has been fixed yet). But this does not seem to be your case since I didn't notice any co-creator in your shop...


So many things to design, so little time...
Re: pricing problems [message #30561 is a reply to message #30527 ] Sun, 10 July 2011 17:31 UTC Go to previous messageGo to next message
avatar dizingof  is currently offline dizingof
Messages: 1288
Registered: October 2009
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Senior Member

on the same subject, anyone noticed a double price for full color sandstone?

i uploaded a model with 15cm2 , the cost was $32+ ..
(i have no issues with logged in/out)

i deleted the model , will try again later





http://www.3Dizingof.com
Re: pricing problems [message #30564 is a reply to message #30561 ] Sun, 10 July 2011 17:57 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
Messages: 1163
Registered: August 2008
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Senior Member
On hollowed models, if the tunnel linking the internal shell to the external shell is too small (smaller than 0.01 mm for instance) then it can happen that the hollowing is not taken into account...

[Updated on: Sun, 10 July 2011 17:58 UTC]


So many things to design, so little time...
Re: pricing problems [message #30565 is a reply to message #30527 ] Sun, 10 July 2011 17:59 UTC Go to previous message
avatar dizingof  is currently offline dizingof
Messages: 1288
Registered: October 2009
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Senior Member
its a flat square (coaster) no hollow parts


http://www.3Dizingof.com

 
   
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