| INC VAT showing on price for Australia [message #24876] Wed, 16 March 2011 07:36 UTC |
 |
|
It's been awhile since I have ordered anything so I can't remember exactly how things went. Now today when I went to order one of my models it kept coming up with INC VAT for the price.
I'm in Australia I had the proper country selected on the dropdown so shouldn't the price I'm seeing be EX VAT or does it change when you go to the actual checkout.
Thanks
cem
|
|
|
| Re: INC VAT showing on price for Australia [message #24877 is a reply to message #24876 ] Wed, 16 March 2011 09:07 UTC |
  |
|
Hi cem,
when you choose a country, the VAT percentage for that country is added to the price. As Australia doesn't pay VAT, the percentage will be 0%.
You can check this on the confirm page right before you order.
You will see something like:
of which VAT (0%) $ 0.00
Regards,
Barry
|
|
|
| Re: INC VAT showing on price for Australia [message #24889 is a reply to message #24876 ] Wed, 16 March 2011 15:25 UTC |
  |
|
I'm pretty sure this text has always displayed (here in the USA, we also don't collect VAT, yet the text appears for me too).
This is a small nuisance that I've got scheduled for a fix in the next couple of weeks. Thanks for reporting it!
-Ben
Shapeways Front-End Product Lead
|
|
|
| Re: INC VAT showing on price for Australia [message #24953 is a reply to message #24876 ] Fri, 18 March 2011 01:04 UTC |
 |
|
Thankyou for the explanation guys.
Cheers,
cem
|
|
|