Home » Support » Buying » Shipping time, delivery method, customs, etc for United States
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Shipping time, delivery method, customs, etc for United States [message #1566] Wed, 15 October 2008 18:11 UTC Go to next message
avatar vtjballeng  is currently offline vtjballeng
Messages: 1
Registered: October 2008
Go to all my models
Junior Member
I ordered a few parts last night and based on the quality of the parts may order them in much larger numbers in the near future but I have a few questions relating to shipment and customs coming to the US:

  1. What shipping service is used? Standard Postal service (delivered by USPS here), UPS, DHL, FedEx?
  2. What harmonized code is used and what duties should we expect as a percentage of the listed value?
  3. What shipping method is used or how is the delivery time determined?
  4. Is any tracking information made available once shipped?


Thanks

Re: Shipping time, delivery method, customs, etc for United States [message #1569 is a reply to message #1566 ] Wed, 15 October 2008 19:43 UTC Go to previous messageGo to next message
avatar pete  is currently offline pete
Messages: 403
Registered: February 2008
Go to all my models
Senior Member
Co-Founder
Hi,

to answer your questions in order

1) We currently use Standard Postal service, but are switching to UPS next week, with 2 day service to the US. Which cuts a few days from the order to delivery. To be sure we still commit to 10 working days, but it could be faster Smile

2) Have to get back to you on that one

3) Our service will be Express Saver from UPS. Order to delivery, is as promised 10 working days.

4) When we have UPS implemented we will start making that available, please check back with us in a week or so, we will announce it! Also check out our blog at www.shapeways.com/blog for updates.
Re: Shipping time, delivery method, customs, etc for United States [message #1585 is a reply to message #1569 ] Thu, 16 October 2008 18:39 UTC Go to previous messageGo to next message
avatar bvicarious  is currently offline bvicarious
Messages: 87
Registered: July 2008
Go to my shop
Member
Will there be package tracking sent to customers via email when you switch to UPS?

The first thing I had shipped from shapeways had a tracking number on the package when I received it, and it took 2 days for it to get to NJ from the Netherlands. The second thing I had printed was shipped 6 days ago and hasn't made it here yet.
Re: Shipping time, delivery method, customs, etc for United States [message #1593 is a reply to message #1585 ] Thu, 16 October 2008 21:49 UTC Go to previous message
avatar pete  is currently offline pete
Messages: 403
Registered: February 2008
Go to all my models
Senior Member
Co-Founder
Yes, we intend to have package tracking when we switch to UPS.
First we start shipping with them, then we will add more and more features. Hopefully the tracking is not needed and the package is there before you even know it Wink

Peter

 
   
Previous Topic:packing for shipment
Next Topic:Buying other peoples stuff

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.