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Buying multiple quantities [message #21173] Thu, 02 December 2010 07:37 UTC Go to next message
avatar CustomCool  is currently offline CustomCool
Messages: 12
Registered: December 2010
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My 2 items are really small and cost .60 & 1.62 each respectivly.

They're detailed but both uploaded fine with no errors.

.4mm x 1.4mm x 1.4mm

One is metal the other plastic.

I placed an order for 32 of each of them..making the total count of 64 pieces.

My total order says it costs $26.24 with 0 VAT (I'm in USA)

So is this my total?? UPS extra charges?

It says this total price is the cost of shipping and everything..says so in the Terms and Conditions but I just wanted to make double sure. Smile

Ok, moderators, please check my order and see if there are any problems, thanks.

I just paid thru Paypal. (AFTER I ORDERED AND PAID THRU PAYPAL MY SHOPPING CART STILL HAS THE 64 QUANTITIES IN IT)???

-David

[Updated on: Thu, 02 December 2010 07:55 UTC]

Re: Buying multiple quantities [message #21191 is a reply to message #21173 ] Thu, 02 December 2010 17:11 UTC Go to previous messageGo to next message
avatar Drawn-SteelHero  is currently offline Drawn-SteelHero
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The largest dimension's 1.4mm? To be honest, if they're that small I have doubts that they'll print at all; isn't the minimum size 5x5x5mm? You'd probably be better off combining the 32 items into a single file, and attach them together with a sprue so none of them get lost. That way you're also not paying the startup price for the plastic 32 times.

Andy
Re: Buying multiple quantities [message #21195 is a reply to message #21173 ] Thu, 02 December 2010 17:34 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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That and only .4mm in the one dimension. None of shapeways materials support such thin areas.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Buying multiple quantities [message #21199 is a reply to message #21195 ] Thu, 02 December 2010 20:35 UTC Go to previous messageGo to next message
avatar CustomCool  is currently offline CustomCool
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Registered: December 2010
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Then how can Shapeways have already approved them when I uploaded them?

And why would I pay a start-up cost 32 times, I already paid thru Paypal. My order is placed and no one has contacted me otherwise.

If, in the end, they are too small, yes I can redo my design and attach them all together with a thin "sprue"(is this correct?) so the total volume better matches my minimum.

Also, I could make them larger if need be. Can Shapeways "resize" them for me? Ex. 2X, 3X, 4X, etc?

Shapeways CEO where are you? Smile

Thank you.

-David
Re: Buying multiple quantities [message #21200 is a reply to message #21199 ] Thu, 02 December 2010 20:43 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Then how can Shapeways have already approved them when I uploaded them?

It's automated, still not perfect.

And why would I pay a start-up cost 32 times, I already paid thru Paypal. My order is placed and no one has contacted me otherwise.

That start-up fee is included in the price for any polymide based material. The Detail materials don't have this start up.

If, in the end, they are too small, yes I can redo my design and attach them all together with a thin "sprue"(is this correct?) so the total volume better matches my minimum.

If they are small, then it is a good idea to connect them with a small piece of material (still meeting the thickness requirements) sometimes called a "sprue". I'm guessing because it is much like an injection molded parts sprue.

Also, I could make them larger if need be. Can Shapeways "resize" them for me? Ex. 2X, 3X, 4X, etc?

Not yet.

Shapeways CEO where are you? Smile

NY?


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Buying multiple quantities [message #21202 is a reply to message #21200 ] Thu, 02 December 2010 21:00 UTC Go to previous messageGo to next message
avatar CustomCool  is currently offline CustomCool
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Thanks for your quick reply.

So someone will contact me to tell me they can't be made? Or will the computer just put the order thru and make me some unusable products that I'll be charged for?

Well, if I "have" to make them larger to meet the minimum thickness then I would not order 32 of each. I would only get 4 or 8 of each(sprued together). It really depends on how big I must make them.

(correction)
My total model's thickness is .4cm x 1.4cm x 1.4cm
Some of the walls are .3 or .4 mm

Will this still work?

What is the minimum wall thickness?

Thanks for everyone's help.

-David

[Updated on: Thu, 02 December 2010 21:06 UTC]

Re: Buying multiple quantities [message #21203 is a reply to message #21173 ] Thu, 02 December 2010 21:09 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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You're already charged, if they are too small, in a few days when it gets to the facility and is manually checked, they will email you telling you that they are too small, and you will get a voucher for the amount spent.

To learn all the rules for each material check here (can be found under materials under the support tab above) http://www.shapeways.com/materials/

But real quickly: all plastic materials (except Alumide) 1mm, Alumide 1.5mm Sandstone 3mm, Metal 3mm depending on size below I believe 5cm^3 can be less, down to 1mm. And glass is 3mm but very very tricky design rules.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Buying multiple quantities [message #21204 is a reply to message #21203 ] Thu, 02 December 2010 21:43 UTC Go to previous messageGo to next message
avatar Drawn-SteelHero  is currently offline Drawn-SteelHero
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Don't forget that the minimum wallthickness for WSF is 0.7mm. But it's best to only push that occasionally (as I often have to); don't count on a piece being entirely 0.7mm thick to be too sturdy, but parts of a wall that thin seem to be fine.

Andy
Re: Buying multiple quantities [message #21206 is a reply to message #21204 ] Thu, 02 December 2010 23:17 UTC Go to previous messageGo to next message
avatar CustomCool  is currently offline CustomCool
Messages: 12
Registered: December 2010
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Thanks for that.

I've rescaled my 2 models by 3x.

Now the minimum wall thickness is .4mm x 3 = 1.2mm

Total width is .4cm x 3 = 1.2cm

Total H&L is 1.4cm x 3 = 4.2cm

I will wait for any credits back before I place this new order.

Thanks again.

-David
Re: Buying multiple quantities [message #21207 is a reply to message #21206 ] Thu, 02 December 2010 23:27 UTC Go to previous messageGo to next message
avatar GHP  is currently offline GHP
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I'm puzzled by the total for your order. If your parts cost $0.60 and $1.62 each, 32 of each of them should come to $71.04, not $26.24!
Re: Buying multiple quantities [message #21210 is a reply to message #21207 ] Thu, 02 December 2010 23:36 UTC Go to previous messageGo to next message
avatar CustomCool  is currently offline CustomCool
Messages: 12
Registered: December 2010
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I changed one of the parts materials at the last minute to Acrylic-based photopolymer, sorry. The part is .22 cents each. Add that with the .60 cent part. Smile
Re: Buying multiple quantities [message #21362 is a reply to message #21210 ] Tue, 07 December 2010 10:21 UTC Go to previous message
avatar bartv  is currently offline bartv
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Hi CustomCool,

The explanations above are correct: the model will most likely be canceled by an operator.

If you'd like to speed up the cancellation and get a refund, just mail service@shapeways.com - they'll sort it our for you.

Cheers,

Bart


Community Manager Europe | Shapeways

 
   
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