Uploading new product image broken?

Discussion in 'Bug Reporting' started by DBTops, Mar 17, 2016.

  1. DBTops
    DBTops Well-Known Member
    Uploading a new image to an item. It's properly sized, it's not too large of a file, and it's RGB (exported for web via photoshop like usual). I'm using chrome. Every time I hit save the image disappears.

    Any one else having this issue?

    One more clue...I just tried to attach the image to this post and it did the same thing when I hit preview.

     
  2. mkroeker
    mkroeker Well-Known Member
    What is the actual file format you used ? For RGB data on a website I would expect PNG or perhaps JPEG, I noticed someone tried to use a texture file with .rgb extension (which appeared to be some headerless raw data format) for a color sandstone model recently.
     
  3. DBTops
    DBTops Well-Known Member
    I used JPG, just like every other image in my shop. Here's another test, i'll try to attach it to this post too now that the st. pattys banner is gone.

    Voronoi-Spinning-Top.jpg

    and it works now. Culprit was certainly the st pattys banner, must have messed something up that's just gone now.
     
    Last edited: Mar 18, 2016