| Problems with filling out profile details [message #19720] Wed, 27 October 2010 16:41 UTC |
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Greetings,
I feel like such a dummy, but where the heck do I fill in "city"? I just keep on getting this red error at the bottom but I don't see any part which asks for the city...
(see attachment)
Attachment: shapeways.jpg
(Size: 145.80KB, Downloaded 51 time(s))
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| Re: Problems with filling out profile details [message #19723 is a reply to message #19720 ] Wed, 27 October 2010 17:05 UTC |
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Probably a country error, I believe the city list pops up per the country. Email Support@shapeways.com and they will get you up and running. Before you do that, what browser are you using? Have you tried a different browser?
The Mad Moder
michael@shapeways.com
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| Re: Problems with filling out profile details [message #19724 is a reply to message #19720 ] Wed, 27 October 2010 17:12 UTC |
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Try re-entering your country (just type it)
Second time around it seems to pop up the city and postal code
Cheers,
Virtox
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Problems with filling out profile details [message #19727 is a reply to message #19724 ] Wed, 27 October 2010 17:29 UTC |
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I tried writing in Finland, but all it "popped up" was Finland again hehe. No cities at all.
Thanks for the speedy replies guys. Youknowwho4eva, I'm using Firefox, however I have a noscripts plugin installed - but that should not have caused problems since I gave allowances for this site. I don't have a script blocker on IE though, so in case that's the problem I'll test it out on Explorer first and if it still doesn't work I'll send in an email.
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| Re: Problems with filling out profile details [message #19728 is a reply to message #19727 ] Wed, 27 October 2010 17:33 UTC |
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After you start typing, Finland pops out, you must click to enter the "new" value.
For me this triggers the City and Postal Code entries. (also with finland as country)
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Problems with filling out profile details [message #19729 is a reply to message #19727 ] Wed, 27 October 2010 17:34 UTC |
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Behaves exactly the same way on both Internet Explorer as well as Google Chrome I'm afraid.
I'll send an email in.
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| Re: Problems with filling out profile details [message #19730 is a reply to message #19728 ] Wed, 27 October 2010 17:35 UTC |
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| virtox wrote on Wed, 27 October 2010 17:33 |
After you start typing, Finland pops out, you must click to enter the "new" value.
For me this triggers the City and Postal Code entries. (also with finland as country)
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Hmm... I don't get it. This is what it looks like when I type in Finland: (see attachment)
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| Re: Problems with filling out profile details [message #19731 is a reply to message #19730 ] Wed, 27 October 2010 17:37 UTC |
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Ok, now I see what you mean. And indeed, clicking it did expand a new section down below. Thanks. Either this thing has a bit of a usability issue or else I'm and idiot  .
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| Re: Problems with filling out profile details [message #20565 is a reply to message #19733 ] Tue, 16 November 2010 09:57 UTC |
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I just talked to our developers and a bugfix will probably be released later this week.
Cheers,
Bart
[Updated on: Tue, 16 November 2010 10:07 UTC]
Community Manager Europe | Shapeways
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| Re: Problems with filling out profile details [message #20896 is a reply to message #20565 ] Thu, 25 November 2010 00:58 UTC |
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I can't find how to put USA in as a country for shipping!!!! Grrrr
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| Re: Problems with filling out profile details [message #20897 is a reply to message #20896 ] Thu, 25 November 2010 01:36 UTC |
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Try United States, not USA?
cheers
Duann Scott
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