How to handle additional information to UPS?

Discussion in 'Customer Service' started by Tommy_2Tall, Oct 19, 2010.

  1. Tommy_2Tall
    Tommy_2Tall Member
    Hi!

    I live in an apartment building with code-lock at the front/main entrance.
    Several orders have been delivered to my door in spite of that but understandably there have been occasions where they are not let in by neighbours and such.
    Sometimes they even go that "extra mile" and look up my cellphone number when they are there.

    I think that my current/latest order will have to be retrieved from their "local" distribution center (not really nearby in my case).
    It has happened once before and it took quite a while to get there and back.

    Has anyone else encountered this problem?
    How do you solve it?

    Since UPS doesn't seem to get my phone number even though it's listed in my Shapeways profile I've been thinking about adding my phone number as a part of my address.
    But that might mess things up for them if it's not recognized as a "normal" address.

    Any other ideas?
     
    Last edited: Oct 19, 2010