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Shapeways site update of October 7th 2010 [message #18783] Thu, 07 October 2010 08:34 UTC Go to next message
avatar arno  is currently offline arno
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Hi All,

Today we have had another site-update. The changes applied today may be less noticeable for you but are a major improvement to our developers.
We had no site update release in the last 2 weeks because of the major work that has been done. We have made a lot of changes in underlying architecture of the site and that cost more time to prepare and test.
A lot of code has been rewritten without any functionality or layout changes for perspective to the user, but these rewrites will make future development a lot easier.
Because of the major changes, also the update today took a bit longer as usual. Sorry for the inconvenience.

Additional to the architectural rewrites, the following features are introduced:

Register for newsletter on signup page
Users are be able to immediately sign up for our newsletter on the sign up page for a Shapeways account.

Expand search box onclick
Clicking the search field for the google site search makes the search field larger.

Also we applied fixes for the following issues:

  • Deleting the last category for a product on the product details page was not possible for users
  • The 3D viewer was not working for hidden files on the product details page.
  • When you had a quote in the title, description or tag on the model upload form, the quote was doubled when you looked at the model details page.
  • Shop logo's are too wide for right column


Kind regards, Arno
Re: Shapeways site update of October 7th 2010 [message #18810 is a reply to message #18783 ] Thu, 07 October 2010 15:35 UTC Go to previous messageGo to next message
avatar KSND  is currently offline KSND
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I'm suddenly having a problem uploading models, with shapeways ignoring my selected scale and always using meters. Anyone else having this issue? Something to do with the update?
Re: Shapeways site update of October 7th 2010 [message #18811 is a reply to message #18810 ] Thu, 07 October 2010 16:49 UTC Go to previous messageGo to next message
avatar LostInBrittany  is currently offline LostInBrittany
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I have the same problem, everything is uploaded in meters... so my designs are refused because they measure 32 m... Sad
Re: Shapeways site update of October 7th 2010 [message #18812 is a reply to message #18783 ] Thu, 07 October 2010 17:00 UTC Go to previous messageGo to next message
avatar baltimore  is currently offline baltimore
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yes I have this issue too. I had to scale my model down super tiny in autocad and then export it. I was doing everything right, and as usualy designing in mm, exporting the stl, and uploding the stl to shapeways using the mm button.

as a temporary fix i scaled my object down 1000 times in autocad and then it worked with shapeways, but its definitely a problem on shapeways's side


www.Custom3dStuff.com
Re: Shapeways site update of October 7th 2010 [message #18814 is a reply to message #18812 ] Thu, 07 October 2010 17:29 UTC Go to previous messageGo to next message
avatar KSND  is currently offline KSND
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Thanks for the responses, guys, I was wondering if I'd lost my mind or something, because I was SURE I wasn't doing anything different.
Re: Shapeways site update of October 7th 2010 [message #18816 is a reply to message #18814 ] Thu, 07 October 2010 17:48 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
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Thanks for all the feedback and sorry for the inconvenience. We are working on a fix.

- Robert
Re: Shapeways site update of October 7th 2010 [message #18823 is a reply to message #18814 ] Thu, 07 October 2010 19:52 UTC Go to previous messageGo to next message
avatar barrys  is currently offline barrys
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Hi KSND,

are you sure you didn't saved your part in inches?

I looked at the last version of
'JagerMech for Stereolithography Posed (1 285th, in).stl' in minimagics (2.0) and got a warning at opening that your part is very small and might be in inches instead of mm.
If I can convert it then to mm it uploads fine.

If I take that original last version file and upload it in inches it also uploads fine.


If thats not the case, please send me the file so I can take a look at it to see what's going on:
barry@shapeways.com


I also tried a model file of my own that I uploaded before the release in mm, and now after the release it still uploads ok in mm.

Barry
Re: Shapeways site update of October 7th 2010 [message #18827 is a reply to message #18823 ] Thu, 07 October 2010 20:17 UTC Go to previous messageGo to next message
avatar KSND  is currently offline KSND
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Barry,

My part is saved in inches, the problem is that when I select "inches," it's getting upsized. I keep getting the message that my model is too large: "The size is 144.00 x 118.75 x 177.95 cm / 56.69 x 46.75 x 70.06 inch."

So the model is supposed to be 1.77 inches tall, but it's coming out to 1.77 meters tall even though I'm selecting inches on the upload screen. It worked yesterday for my last successful upload, and the only difference between that version and the one I'm trying to upload now is a minor variation on the pose.
Re: Shapeways site update of October 7th 2010 [message #18829 is a reply to message #18827 ] Thu, 07 October 2010 21:27 UTC Go to previous messageGo to next message
avatar LostInBrittany  is currently offline LostInBrittany
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I have the same problem. My model is saved in "Blender units", that translates to mm when I export to STL in Shapeways. It has worked like that untils this afternoon, when even if I click on mm, they seems to upload in meters.

EDIT : I've tried again just now, and it seems to work Smile Smile

[Updated on: Thu, 07 October 2010 21:27 UTC]

Re: Shapeways site update of October 7th 2010 [message #18830 is a reply to message #18829 ] Thu, 07 October 2010 21:38 UTC Go to previous messageGo to next message
avatar KSND  is currently offline KSND
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Glad mm is working, still not working for me with inches =/

I'll try mm in a bit.


EDIT: mm still doesn't work for me, I have to use full meters

[Updated on: Thu, 07 October 2010 22:19 UTC]

Re: Shapeways site update of October 7th 2010 [message #18836 is a reply to message #18830 ] Fri, 08 October 2010 03:25 UTC Go to previous messageGo to next message
avatar THE1REBEL  is currently offline THE1REBEL
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Same problem here. Crying or Very Sad Glad I looked at the forums before freaking out.. Very Happy
Re: Shapeways site update of October 7th 2010 [message #18838 is a reply to message #18836 ] Fri, 08 October 2010 06:42 UTC Go to previous messageGo to next message
avatar LostInBrittany  is currently offline LostInBrittany
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Yesterday it seemed to work once, I could update one of my models.

Today I've tried to update another (in mm) and I have got the same error (it went in meters).

Re: Shapeways site update of October 7th 2010 [message #18840 is a reply to message #18838 ] Fri, 08 October 2010 08:50 UTC Go to previous messageGo to next message
avatar barrys  is currently offline barrys
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The problem was with the update model form instead of the normal upload form. It indeed did not take the scale factor.

It's fixed now.

Barry
Re: Shapeways site update of October 7th 2010 [message #18844 is a reply to message #18783 ] Fri, 08 October 2010 14:25 UTC Go to previous messageGo to next message
avatar dizingof  is currently offline dizingof
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Just uploaded a new dice model ... here are the issues i encountered:
http://www.shapeways.com/model/163259/smooth_d6_dice.html?gi d=sg28396

1. total price doesn't show up - only material price (i.e: without the markup).
2. the full color sandstone isnt on the drop down list ("not available in")





http://www.3Dizingof.com
Re: Shapeways site update of October 7th 2010 [message #18846 is a reply to message #18840 ] Fri, 08 October 2010 15:33 UTC Go to previous messageGo to next message
avatar KSND  is currently offline KSND
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Thanks, Barry, seems to be working now.
Re: Shapeways site update of October 7th 2010 [message #18890 is a reply to message #18783 ] Sun, 10 October 2010 11:28 UTC Go to previous messageGo to next message
avatar dizingof  is currently offline dizingof
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model's price isnt changing on shop page thou i lowered it from $38 to $33

http://www.shapeways.com/model/102905/coasters___iphone_apps .html?gid=ug28396


http://www.3Dizingof.com
Re: Shapeways site update of October 7th 2010 [message #18915 is a reply to message #18844 ] Mon, 11 October 2010 11:15 UTC Go to previous messageGo to next message
avatar barrys  is currently offline barrys
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dizingof wrote on Fri, 08 October 2010 14:25

Just uploaded a new dice model ... here are the issues i encountered:
http://www.shapeways.com/model/163259/smooth_d6_dice.html?gi d=sg28396

1. total price doesn't show up - only material price (i.e: without the markup).
2. the full color sandstone isnt on the drop down list ("not available in")




1.
You don't see the markup for your own products in the price, because you don't pay markup when you buy your own model. If you log out, you can see the price has increased with the markup.

I can see the model cost $10.18 now, which seems incl markup.

2.
The full color sandstone isnt available because your model is not a color model. Then sandstone should be available, but that was selected on the restriction list.

Re: Shapeways site update of October 7th 2010 [message #18916 is a reply to message #18890 ] Mon, 11 October 2010 11:36 UTC Go to previous messageGo to next message
avatar barrys  is currently offline barrys
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dizingof wrote on Sun, 10 October 2010 11:28

model's price isnt changing on shop page thou i lowered it from $38 to $33

http://www.shapeways.com/model/102905/coasters___iphone_apps .html?gid=ug28396


It could have been that the server was a little busy and had some delay in updating the price to be visible.
It does show correctly now as $33.


The last few hours, the server was very busy again and some model uploads/price cache updates could have some delay. We are working to minimize that delay.
Re: Shapeways site update of October 7th 2010 [message #18917 is a reply to message #18783 ] Mon, 11 October 2010 11:39 UTC Go to previous messageGo to next message
avatar dizingof  is currently offline dizingof
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Thank you !

Any idea why this model is stuck on displaying the stainless steel price first and not the default - WSF?
http://www.shapeways.com/model/153777/spherical_helix_dice.h tml?gid=sg28396

[Updated on: Mon, 11 October 2010 11:41 UTC]


http://www.3Dizingof.com
Re: Shapeways site update of October 7th 2010 [message #18918 is a reply to message #18783 ] Mon, 11 October 2010 12:24 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Because it's listed as jewelry.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Shapeways site update of October 7th 2010 [message #18919 is a reply to message #18918 ] Mon, 11 October 2010 12:33 UTC Go to previous messageGo to next message
avatar dizingof  is currently offline dizingof
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Youknowwho4eva wrote on Mon, 11 October 2010 12:24

Because it's listed as jewelry.



ha ha i designed most of my dice models in 4-5 AM... not the perfect hour to pick a category for dice.. Rolling Eyes

thanks fixed.


http://www.3Dizingof.com
Re: Shapeways site update of October 7th 2010 [message #18977 is a reply to message #18783 ] Tue, 12 October 2010 19:07 UTC Go to previous message
avatar dizingof  is currently offline dizingof
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I cant seem to delete variable number 2 of my co-creator:
http://www.shapeways.com/model/102905/coasters___iphone_apps .html?gid=rg#template-details

i deleted all lines hit save and i get error with variable 2 ... but it was deleted already... Rolling Eyes


http://www.3Dizingof.com

 
   
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