how to change the payment method? or cancel order

Discussion in 'Customer Service' started by chaitanyak, Jun 25, 2010.

  1. chaitanyak
    chaitanyak Member
    hi i recently placed and order for two items. i selected the "pay my bank transfer" option as thats what i usually do with online transactions other than credit card. after i got the invoice i realised that my bank which is in india is going to charge me a fee or the transaction (i realise this is mentioned on the shapeways site as well).

    my questions are-

    1)can i make the payment via paypal now? if so where? i can't find any option or link in my invoice or the order page.

    2)if the above is not possible, how do i cancel the order and place a fresh one?
     
  2. 28396_deleted
    28396_deleted Member
    You should email support (at) shapeways.com
    They will help you fix the issue very quickly.

    Oh and thanks for your comment on my Dock for the new iPhone 4 ;)
     
  3. chaitanyak
    chaitanyak Member
    thanks, have done that, got resolved yesterday :)