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The Shapeways Creator [message #849] Tue, 12 August 2008 14:17 UTC Go to next message
avatar joris  is currently offline joris
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So what do you guys think about our creator?
Re: The Shapeways Creator [message #860 is a reply to message #849 ] Tue, 12 August 2008 20:55 UTC Go to previous messageGo to next message
avatar andre.bois  is currently offline andre.bois
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Launch is ok.
Then I guess I clicked too fast the 3) and 4) buttons, as i could not go back to either 1) or 2) : the buttons flashed but did not want to unfold. And no way to restart from scratch without closing and relauching the app : step 4 should have a "cancel/restart" button.

A second try was ok. Great to highlight the problematic parts within the text, very nice. Too bad there can be no lower case, no accents, not even any punctuation Sad
I understand it can be hard to attach a dot or a comma, but it would be an interesting addition.

Another idea : if it is possible, add a visual indication in the textbox were the message has to be written, so that it is possible to see were is each "newline" on the lamp.

Another one : a night mode for the 3D GL lighting, as if a light was inside, and the ouside stays darker. No need to be photorealistic, but it can help to have a idea of how it will look when lighted. If the user can switch easily from "default lighting" to "night mode" it would be great !
Re: The Shapeways Creator [message #870 is a reply to message #849 ] Wed, 13 August 2008 10:42 UTC Go to previous messageGo to next message
avatar madebydan  is currently offline madebydan
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Seems like a fantastic idea but I tried to use it and it generated an error and wouldn't open.

Any idea why that could be happening?

cheers
Re: The Shapeways Creator [message #872 is a reply to message #860 ] Wed, 13 August 2008 16:15 UTC Go to previous messageGo to next message
avatar WetMorgoth  is currently offline WetMorgoth
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Andre:

The ability to start/restart the editor is something that should be coming shortly. We had a couple of bugs with it, so disabled it before the launch. Probably within a couple of weeks we'll have that available (we're all a Siggraph right now)

As for the internal/night light, that functionality is already in the code. It was disabled based on some internal design decisions from our UI design people. The initial design guidelines were to make it like a wizard with a series of steps where one fed in to the other. There's actually quite a few of these UI design decisions that need to be looked at based on some initial feedback from like you guys are the codegeeks that we are Smile

As for lower case support. We do have that built in. However, as we were doing testing we were finding that more than 90% of the models had structural problems because characters were not linked together either to the row above or below. Characters like i and j were even more difficult to deal with. It wasn't that we could not lay them out, it was that it was almost impossible to build a poem that was not structurally sound. Non-english characters were even more problematic, so we limited the fonts and character sets that were available for now.

madebydan, if you can send us the actual error message that would help. There was some little bits of server instability yesterday with the launch that caused a few problems. It may be related to that.
Re: The Shapeways Creator [message #877 is a reply to message #872 ] Wed, 13 August 2008 19:26 UTC Go to previous messageGo to next message
avatar madebydan  is currently offline madebydan
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It first pops up an error saying 'cannot launch the application'
Then I click details and get this.

<?xml version="1.0" encoding="utf-8"?>
<!-- JNLP File for the Shapeways Application -->

<jnlp spec="1.5+" codebase="http://www.shapeways.com/modules/udesign/ext/client/" href=" http://www.shapeways.com/modules/udesign/utils/openclient.ph p?model=2748&editor=1">
<information>
<title>Shapeways Editor</title>
<vendor>Yumetech, Inc.</vendor>
<homepage href="http://www.shapeways.com"/>
<description>Shapeways Application</description>
<shortcut online="false">
<menu submenu="Yumetech Applications"/>
</shortcut>
</information>
<security>
<all-permissions/>
</security>
<resources>
<j2se version="1.5+" java-vm-args="-Xmx512M -XX:MaxDirectMemorySize=256M -Dsun.java2d.noddraw=true" href="http://java.sun.com/products/autodl/j2se" />
<jar href="lib/udesign_1.2.2.jar" />
<jar href="lib/aviatrix3d-all_2.0.0.jar" />
<jar href="lib/chefx3d_core_2.0.0.jar" />
<jar href="lib/j3d-org-all_0.9.0.jar" />
<jar href="lib/vecmath.jar" />
<jar href="lib/fastinfoset_1.2.2.jar" />
<jar href="lib/xj3d-norender_2.0.0.jar" />
<jar href="lib/xj3d-interchange-loader-av3d_2.0.0.jar" />
<jar href="lib/uri.jar" />
<jar href="lib/vlc_uri.jar" />
</resources>
<resources>
<extension name="jogl" href=" http://download.java.net/media/jogl/builds/archive/jsr-231-w ebstart-current/jogl.jnlp" />
</resources>
<application-desc main-class="udesign.UDesignViewer">
<argument>modelID=-3</argument>
<argument>sessionID=tmcg4osj3ber1k4sidgm1ml3p3</argument>
<argument>soapServer=http://www.shapeways.com</argument>
<param name="backgroundColor" value="0.8 0.8 0.8 0.57 0.78 0.93"/>
</application-desc>
</jnlp>

Does that help?
Re: The Shapeways Creator [message #892 is a reply to message #877 ] Thu, 14 August 2008 17:03 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
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madebydan wrote on Wed, 13 August 2008 15:26

It first pops up an error saying 'cannot launch the application'
Then I click details and get this.


Do you have Java installed on your computer?

Best regards, Robert
Re: The Shapeways Creator [message #959 is a reply to message #849 ] Thu, 21 August 2008 16:08 UTC Go to previous messageGo to next message
avatar jochem  is currently offline jochem
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Joris just added a new tutorial on java issues yesterday: http://www.shapeways.com/support/java_problems

[Updated on: Thu, 21 August 2008 16:09 UTC]

Re: The Shapeways Creator [message #960 is a reply to message #959 ] Thu, 21 August 2008 17:10 UTC Go to previous messageGo to next message
avatar WetMorgoth  is currently offline WetMorgoth
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Jochem,

On the drivers page, you should note that laptops will generally require you to get the drivers from the laptop vendor, not that of the chipset. For example, the Dell latitude laptops will not install the drivers directly downloaded from Intel, you must use the ones directly from Dell.
Re: The Shapeways Creator [message #7600 is a reply to message #960 ] Wed, 04 November 2009 05:44 UTC Go to previous messageGo to next message
avatar bhearn  is currently offline bhearn
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I'm unable to get it to launch on OSX 10.6.1.

I get "Error: sealing violation: package javax.vecmath"

Sad

10.6 comes with Java SE 6 (32-bit and 64-bit); I manually installed J2SE 5.0 (32-bit and 64-bit) as well to see if that helped. No dice.
Re: The Shapeways Creator [message #7876 is a reply to message #849 ] Tue, 24 November 2009 09:35 UTC Go to previous messageGo to next message
avatar Avi  is currently offline Avi
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Hi There,


I'm lost. Where do I get Creator?
I have poked arund and foud all sorts of cool stuff but not Creator.

Can you point me in the right direction please.

Thanks
Re: The Shapeways Creator [message #7877 is a reply to message #849 ] Tue, 24 November 2009 11:51 UTC Go to previous messageGo to next message
avatar ArnoudV  is currently offline ArnoudV
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Hi Avi,

In the header of our website you see two pink buttons. The first for uploading en the second for the creators.

grtz
Re: The Shapeways Creator [message #8165 is a reply to message #849 ] Tue, 08 December 2009 22:29 UTC Go to previous messageGo to next message
avatar cpw11  is currently offline cpw11
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I need help:
1) Does the Photoshaper look good in colors besides the default White? If, what is recommended (and do you have any examples)?
2) I added a message, but it appears on the back...isn't that going to look weird when the light shines through?
3) In Step 3 of the creator, it has a checkbox, "For use with light"...what does that mean?

Thanks for your help!
Re: The Shapeways Creator [message #8167 is a reply to message #8165 ] Tue, 08 December 2009 23:14 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
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Hi cpw11,

Thanks for trying out our Photoshaper! To answer your questions:

1) The Photoshaper is only available in mono-color (either White, Limestone, Terracotta or Jeans Blue). We think it looks great! But then again maybe someone from the community can answer this? Smile

2) Yes, the message for on the back. It does look weird when you make it a LightSculpture. (see also next answer) This option is only applicable when creating a regular Photoshaper.

3) The option "Use with light" changes the way the image is processed. The photoshaper will then become a LightSculpture which shows the picture in black & white when you hold it into the light.

I hope this answers your questions!

Robert
Re: The Shapeways Creator [message #8171 is a reply to message #8167 ] Tue, 08 December 2009 23:49 UTC Go to previous messageGo to next message
avatar cpw11  is currently offline cpw11
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Thank you! I plan on using this with a light behind it...so I should select the "Use with light"?

It would be great if someone from the community can comment on the other color options...how they look with and without light behind it..
Re: The Shapeways Creator [message #8172 is a reply to message #8171 ] Tue, 08 December 2009 23:55 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
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Yes, click on the "Use with Light" option!

Cheers!

Robert
Re: The Shapeways Creator [message #11601 is a reply to message #7600 ] Fri, 09 April 2010 20:21 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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Me too, same problem, everything is pretty much latest version, on a Mac.

Apparently there is some sort of a classpath screwup, but it's a bit of a mystery, seeing as how I am using Java all the time in my daily work.

Nope, I'm stuck, would nice to get some help here.
Re: The Shapeways Creator [message #11703 is a reply to message #11601 ] Mon, 12 April 2010 11:34 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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I thought I had posted a second message with some further information, but now I am not sure, but the behavior has changed as if my second message had been read.

When I moved vecmath.jar out of the extensions directory, I started getting a new error complaining about the jnlp file lacking a jnlp element.

But when I went back today, every time I tried to re-download/run Creator (because the older downloaded ones kept getting me the login message) every time I go to the page to download the Creator, it logs me out. I log in, it takes me to a different page, I try to go back, it logs me out.

This stuff is interesting, but trying to get to the first step is a little tiresome.
Re: The Shapeways Creator [message #11714 is a reply to message #11703 ] Mon, 12 April 2010 15:09 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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To recap -- the sealing error occurs because there are two copies of vecmath.jar on the Java classpath, one in my /System/Library/Java/Extensions directory, the other in the Shapeways Creator JNLP. I am not sure which is "wrongly there", but one way to fix it, is to remove the one in the Extensions directory.

Second, it seems to work better when started from Firefox, not Safari, there's some sort of an issue with being logged in to run the Creator.

THIRD, the video/instructions on how to make a stamp pad are NOT confidence-inspiring. The words say "flip left-for-right", presumably because of the mirror image thing, BUT THAT DOES NOT HAPPEN IN THE VIDEO.

And there is a button that I am not supposed to press -- is that "Flip high to low". Or, if I want the dark in my photo to be inked, am I supposed to press it after all? I think you need to coordinate your documentation with your tool.

One thing that would help, if we are supposed to flip text so it will come out right, is to flip the text in the example ("stamp") inside the heart so that what you show us, is what we do.
Re: The Shapeways Creator [message #13360 is a reply to message #11714 ] Thu, 03 June 2010 21:02 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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Sigh, tried again, and this time the creator seemed weirdly disconnected from the UI. Changing from portrait to landscape did not change the display; uploading a file did not change the display.

Is there any way we can get notified if/when this works reliably?
Re: The Shapeways Creator [message #13848 is a reply to message #13360 ] Mon, 21 June 2010 09:36 UTC Go to previous messageGo to next message
avatar arno  is currently offline arno
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Hi,

Sorry our reaction took some time ...

Sounds like you now are experiencing java caching problems ... which sometimes happens after we released a newer version.

On http://www.shapeways.com/support/java_problems you can find the link to the tutorial about clearing the java cache:
http://www.shapeways.com/tutorials/java_tutorial

Can you let me know if clearing the java cache solves the issue for you?

Thanks, kind regards, Arno
Re: The Shapeways Creator [message #18312 is a reply to message #849 ] Fri, 24 September 2010 22:03 UTC Go to previous messageGo to next message
avatar bluedonkey99  is currently offline bluedonkey99
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I have the following problems with Creator.

1) the 3D panel on the left hand side does nothing,
a) it does not allow you to manipulate image
b) no amendment to the right hand panel is reflected in the left!?

2) when i make changes in the right hand panel, it tells me to correct the error with my model. It does however not tell me what I have done wrong, as you would expect. So I do not know if its too many or tew few words, whether it is the font, or default material...

3) Strange, the recalculate cost options does still appear to work!

Martin
Re: The Shapeways Creator [message #18556 is a reply to message #18312 ] Wed, 29 September 2010 17:59 UTC Go to previous messageGo to next message
avatar Inte73  is currently offline Inte73
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bluedonkey99 wrote on Fri, 24 September 2010 22:03

I have the following problems with Creator.

1) the 3D panel on the left hand side does nothing,
a) it does not allow you to manipulate image
b) no amendment to the right hand panel is reflected in the left!?

2) when i make changes in the right hand panel, it tells me to correct the error with my model. It does however not tell me what I have done wrong, as you would expect. So I do not know if its too many or tew few words, whether it is the font, or default material...

3) Strange, the recalculate cost options does still appear to work!

Martin

Same problem here when trying to create a lightpoem, played with various browsers, on different puters, cleared java cache, reinstalled java (last version) but it's still a no go :/ Maybe a problem on shapeways side.
Re: The Shapeways Creator [message #18845 is a reply to message #13848 ] Fri, 08 October 2010 15:10 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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No, it does not solve the problem.

Assume I am an expert. Are there log files I should look at for errors? I am on a Mac, everything, every damn thing, is up to date. 64-bit Java, if that matters. Tried it in Firefox, tried it in Safari.

What I get now, is buttons that act as if they are disconnected. Asks me about the document shape, I choose Portrait, nothing happens. "Done" takes me to the next screen, however.

Asks me to upload a document, I choose one, hit "import", nothing appears, nothing happens.

I see this error in the system logs, but when I attempt to resolve it (by deleting the directory) it does not get any better. It created it again when I restarted, and did not delete it when I quit. Lock files is still there, that's probably not going to work, is it?

Oct 8 11:05:33 dr2chase /System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/H ome/bin/java[43115]: MDS Error: unable to create user DBs in /var/folders/yn/ynqYka4t2RWAME+1YtnNFU+++TM/-Caches-//mds

And guess why you cannot create it?

ls -l /var/folders/yn/ynqYka4t2RWAME+1YtnNFU+++TM/-Caches-//mds
total 104
-rw-r--r-- 1 dr2chase staff 0 Sep 18 2009 mds.lock
-rw------- 1 dr2chase staff 51288 Jun 1 19:16 mdsDirectory.db
-rw------- 1 dr2chase staff 0 Jun 1 22:05 mdsObject.db_

Perhaps you should deal more gracefully and/or informatively with this case, hmmmm?

This must not be one of your widely-used apps, or else you've got great marketing, because if all your stuff worked like this for everyone, nobody would ever create anything.

Re: The Shapeways Creator [message #18850 is a reply to message #18845 ] Fri, 08 October 2010 21:09 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
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Could you post the output on the Java console?

I see you are running Java v1.6. As far as I know the latest supported version on Mac OS-X is v.1.5. Where did you got it from?

- Robert
Re: The Shapeways Creator [message #18852 is a reply to message #18850 ] Fri, 08 October 2010 22:36 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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I'm pretty sure I got it from Apple; they update it, etc.

I went looking for the Java console, I know I found it in the past, but not this time around. Sent me a clue, and I will also look for it a little harder.

I had this running once; then "something" changed.

(Arrrrrgggggh.)
Re: The Shapeways Creator [message #18853 is a reply to message #18852 ] Sat, 09 October 2010 00:12 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
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According to Apple's website Leopard is still on v1.5.

http://developer.apple.com/java/faq/#which

Maybe this page is outdated. I do not have OS-X on hand to check myself.

To view the Java console please take a look here:

http://fxtrade.oanda.com/help/troubleshooting/java-console#M AC_PLUG

- Robert
Re: The Shapeways Creator [message #18854 is a reply to message #18853 ] Sat, 09 October 2010 00:26 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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It's somewhere else on MacOS, I will eventually find it.

Safari is hating on your HTML, though. I hope this works (html snips in the errors). This is just the creator page, not yet running the app.

<br> is not allowed inside <tr>. Inserting <br> before the <table> instead.

<font> misnested or not properly closed.  Cloning <font> in order to preserve the styles applied by it.

Re: The Shapeways Creator [message #18855 is a reply to message #849 ] Sat, 09 October 2010 00:38 UTC Go to previous messageGo to next message
avatar fracai  is currently offline fracai
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Nope, latest Java from Apple is 1.6
$ which java
/usr/bin/java
$ java -version
java version "1.6.0_20"
Java(TM) SE Runtime Environment (build 1.6.0_20-b02-279-10M3065)
Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01-279, mixed mode)

It does look like that page is out of date.
The latest update I could find reference of is: http://support.apple.com/kb/dl972
Re: The Shapeways Creator [message #18857 is a reply to message #18855 ] Sat, 09 October 2010 01:04 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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I found jConsole, which is wonderfully informative, but I am still trying to figure out how to get my hands on a jnlp log file.

I am going to give this one a rest, and do something else for a bit.
Re: The Shapeways Creator [message #20375 is a reply to message #18853 ] Thu, 11 November 2010 16:29 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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Got a console (On MacOS, Utilities, "Java Preferences.app", there is an option to activate it, so I did.)

Got a nice solid error that looks like it corresponds to my error.
Will try a few more tinkers with the preferences.

------------------------------------------------------------ -------------------

Could not launch from cache. Will try online mode. [Missing from the cache: http://www.shapeways.com/modules/udesign/utils/openclient.php?model=17375&editor=4&iep=kfk38e7bcso5jm66a6ksve6hv7]
OpenGL details:
Card vendor: NVIDIA Corporation
Spec Version: 2.1 NVIDIA-1.6.24
Renderer: NVIDIA GeForce 8600M GT OpenGL Engine
High-resolution shaders enabled
Error: An error was caught in user code during the processing of the updateSceneGraph() method.
Contained message: 
Attempting to set a listener to this node when it is not live. Listeners can only be set once the node is live. When it is not live just directly set the values
org.j3d.aviatrix3d.InvalidListenerSetTimingException: Attempting to set a listener to this node when it is not live. Listeners can only be set once the node is live. When it is not live just directly set the values
	at org.j3d.aviatrix3d.SceneGraphObject.dataChanged(SceneGraphObject.java:173)
	at udesign.editor.SceneManagementObserver.updateSceneGraph(SceneManagementObserver.java:186)
	at org.j3d.aviatrix3d.management.SingleThreadRenderManager.run(SingleThreadRenderManager.java:708)
	at java.lang.Thread.run(Thread.java:680)
Re: The Shapeways Creator [message #20559 is a reply to message #20375 ] Tue, 16 November 2010 09:34 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
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Which Creator threw that error?

Cheers,

Bart


Community Manager Europe | Shapeways
Re: The Shapeways Creator [message #20571 is a reply to message #20559 ] Tue, 16 November 2010 12:15 UTC Go to previous messageGo to next message
avatar dr2chase  is currently offline dr2chase
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Photoshaper

On a Mac laptop, Intel Core 2 Duo (it's not a concurrency bug/race, is it?). Lots of memory, all software up to date. Java 1.6, 64 bit.
Re: The Shapeways Creator [message #20572 is a reply to message #20571 ] Tue, 16 November 2010 12:25 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
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Yes, our photoshaper has problems on the Mac. It's a known problem and we're working on a fix. Other creators should work fine though.

Brt


Community Manager Europe | Shapeways
Re: The Shapeways Creator [message #20610 is a reply to message #18556 ] Wed, 17 November 2010 04:51 UTC Go to previous messageGo to next message
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Inte73 wrote on Wed, 29 September 2010 17:59

bluedonkey99 wrote on Fri, 24 September 2010 22:03

I have the following problems with Creator.

1) the 3D panel on the left hand side does nothing,
a) it does not allow you to manipulate image
b) no amendment to the right hand panel is reflected in the left!?

2) when i make changes in the right hand panel, it tells me to correct the error with my model. It does however not tell me what I have done wrong, as you would expect. So I do not know if its too many or tew few words, whether it is the font, or default material...

3) Strange, the recalculate cost options does still appear to work!

Martin

Same problem here when trying to create a lightpoem, played with various browsers, on different puters, cleared java cache, reinstalled java (last version) but it's still a no go :/ Maybe a problem on shapeways side.


Same issues here when trying to do the metal ringpoem.
Currently on a Mac but also tried on PC. Also tried same fixes as above.
Re: The Shapeways Creator [message #20925 is a reply to message #20610 ] Thu, 25 November 2010 18:23 UTC Go to previous messageGo to next message
avatar richt2000  is currently offline richt2000
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Same problem for me on Windows 7, Java 1.6 update 22.

I enter my words, choose a material and it tells me there is a problem with the object and I need to start again.

I was hoping to build one for a Christmas present....
Re: The Shapeways Creator [message #21384 is a reply to message #849 ] Tue, 07 December 2010 23:04 UTC Go to previous messageGo to next message
avatar se3  is currently offline se3
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hi there

got some problems with the creator.
all graphic drivers are up to date, java v6, but the creator crashes on me everytime. os is win7 i use firefox. i de-and installed java several times and cleared the cache but nothing helps. the errorlog says:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: javaw.exe
Anwendungsversion: 6.0.220.4
Anwendungszeitstempel: 4c908d15
Fehlermodulname: nvoglv32.DLL
Fehlermodulversion: 8.17.12.6099
Fehlermodulzeitstempel: 4cb9da81
Ausnahmecode: c0000005
Ausnahmeoffset: 006737a0
Betriebsystemversion: 6.1.7600.2.0.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

im runnig out of ideas
Re: The Shapeways Creator [message #21500 is a reply to message #21384 ] Fri, 10 December 2010 11:28 UTC Go to previous messageGo to next message
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Shapie Expert
Thanks for the reports everyone. We're looking into it.

Bart


Community Manager Europe | Shapeways
Re: The Shapeways Creator [message #22281 is a reply to message #849 ] Fri, 07 January 2011 14:52 UTC Go to previous messageGo to next message
avatar Lazza  is currently offline Lazza
Messages: 5
Registered: December 2010
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Junior Member
Ok I created a Light Poem and uploaded it to the server using the "save" button. Now what? Where can I find it on the website? I can't figure out how if I want to order it. Sad

[Ah nevermind, it was just long to update my gallery...]

[Updated on: Fri, 07 January 2011 14:53 UTC]

icon8.gif  Re: The Shapeways Creator [message #27569 is a reply to message #849 ] Sun, 15 May 2011 12:23 UTC Go to previous messageGo to next message
avatar charts32470  is currently offline charts32470
Messages: 2
Registered: May 2011
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Junior Member
I tried the simple lightpoem on two different computers (Vista Ultimate and Windows 7 (new computer)). They couldn't succesfully download the java thing (step 1 in the process) See the error attached. I need this lightpoem for graduation in 2 weeks... does creator actually work?

  • Attachment: Slide1.JPG
    (Size: 51.75KB, Downloaded 140 time(s))

Re: The Shapeways Creator [message #27721 is a reply to message #849 ] Tue, 17 May 2011 19:18 UTC Go to previous messageGo to previous message
avatar horst  is currently offline horst
Messages: 92
Registered: November 2010
Go to all my models
Member
I work here
Based on the screenshot, it looks like the java applet was downloaded, but failed to launch. My QA specialist will investigate more and get back to you on this question.


Shapeways Front-End Product Lead

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